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Manager Customer Service

Location:
Concord, MA
Posted:
November 26, 2012

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Resume:

W. Brian Barber

** *********** ****

North Attleboro, MA. 02760

Cell: 774-***-****

Email: nh5c64@r.postjobfree.com

November 26, 2012

Territory Sales Manager

Dear HR Manager

I was recently working as a Territory sales Manager overseeing the operation of 35 BP & Getty retail locations, before the company suddenly went out of business. In my previous job I was running a C-Store Shell gas station and responsible for staffing labor budgets and for inventory and profit and loss.. As you can see from my resume I have experience in all phases of business. I have taken a great deal of computer classes and have worked with completely integrated business software and am very comfortable learning new software. I have successfully worked as an on the road territory manager, working effectively and building relationships with my customers and successfully completing the job in a timely fashion. I feel that the knowledge that I have learned in the past 2 position make me an excellent candidate job.

My previous work experience was with Weingeroff Enterprise as the Plant/Production Manager of the Jay Strongwater line. I was directly responsible for managing in excess of 100 employees and seven department supervisors. I handled all aspects of production and planning which included scheduling and prioritizing jobs throughout the factory, leading to an increase in the fill rate on incoming orders from 42 percent to over 95 percent. My continuous interaction and communication with employees, supervisors, managers, vendors and customers has strengthened my interpersonal skills resulting in a positive team-oriented environment.

As owner of J & J Specialties I dealt with Customers developing programs for retailers and at Donley Company where I started out as a part time employee and worked my way to being a partner in the company, working in every phase of the business in that process.

I am looking forward to being able to sit down and discuss my qualifications with you in further detail. I can be reached anytime at 774-***-****. I look forward to hearing from you. Thank you for your time and consideration.

Sincerely,

W. Brian Barber

W. Brian Barber

12 Poppasquash Road North Attleboro, MA. 02760

774-***-**** ** nh5c64@r.postjobfree.com

Computer Experience

Word, Excel, Access, Outlook; Windows Operating Systems, QuickBooks, Corel Draw, Corel Photo, Dreamweaver MX 2004, Fireworks mx, Crystal Reports, Sage Software MAS200

Work Experience

Green Valley Oil, LLC, East Providence, RI.

May 2010 – April 2012

Territory sales manager 30 plus locations

o Sales

o Customer Service

o Gas Audits

o Environmental Audits

o Leasing & training New Dealers

o Auditing Credit card trans-actions

o Facilities maintenance

o Maintain image standards s BP Helios

Colbea/Eastside Enterprise inc., Cranston, RI.

June 2009 – May 2010

Retail Manager C-Store

o Sales

o Customer Service

o Purchasing / Receiving

o Inventory Control

o Supervisor

o Accounting

o Facilities

o Shell Image standards

Contempo Card Company, Providence, RI.

February 2008 – August 2008

Operations Manager

o Sales Customer/service

o Purchasing/ Bill of Materials

o Logistics & Inventory Control

o Art Dept.

o Product Development

Jay Strongwater / Weingeroff Enterprise, Cranston, RI

April 2006 – July 2007

Production/Plant Manager

o Supervisors/Department Manager/Expeditors

o Schedule production for internal /subcontracting

o Logistics & Inventory Control

o Manage all phases of manufacturing

o Responsible for cost effectiveness

o Facilities

o Building maintenance/security

J & J Specialties, Inc. North Attleboro, MA

September 1998 – April 2006

Sales

Product development

Purchasing

Manufacturing/sub-contracting

Billing / Acct. Payable/ Acct. Receivable

Previous Work Experience

Donley Company, North Attleboro, MA

September 1967-September 1998

General Manager

o Inventory Control

Facilities

Sales National Retail Chains

o Developed product & programs for retail accounts

o Worked with buyers to interpret sales & sell through information

Manufacturing/Plant Manager

o Supervisors/ Department Managers

o Logistics & Inventory Control

Factory Supervision

o Responsible for 50 to 75 employees

Import Manager

o Developed new sources overseas

Costing Manager

Instituted a bill of materials system



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