Oliver J Mackey

** ***** **** ** 315-***-****

Norwood, NY 13668 ng9lmz@r.postjobfree.com

PROFILE A seasoned professional and effectual leader with a proven ability to exceed sales quotas:

• Eight years of solid management experience.

• Customer relations and marketing experience

• Extensive risk analysis

• Great team builder

• Passion to build the ultimate customer experience and grow customer base

EMPLOYMENT

2010– Present Office Manage and Controller Ashley’s Home Center

An international company and based in Ogdensburg, NY that generates $10 Million annually. As a leader in the lumber industry we provide superior customer service.

As the controller I do risk analysis of financial investments along with maintaining the corporate finances. As the office manager I ensure customer service is maintained and all daily activities are executed. I also ensure inventory controls are maintained and product quality remains at a high level.

Key Achievements

• Made the office more efficient

• Worked out a customer service training plan to improve services offered

• Built a team atmosphere which has increased profits for the company

2007 – 2009 Shift Manager Pizza Hut

The restaurant is extremely customer service oriented which helps grow a loyal customer base. It allowed me to run both the front and back of the house. I managed the budget, forecasting, customer relations, staffing, and any other tasks as needed.

Key Achievements

• Awarded top sales representative my first year

• Managed a large staff of superior customer service managers

• Performed two customer service classes for the market

1999 – 2005 Owner and Sales Manager Luminaries and Associates

• Started a multimillion dollar company dealing with customer relation

• Sold company in 2005

• Received two congressional awards for business success

• Employed a staff of 250 people.

EDUCATION

North Country Community College, Math Science major.

Potsdam State University, Political Science major

Extensive management and customer service training and classes

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