**** **** ** *** *****, NV, *****
702-***-**** email:
******.********@*****.***
Donald Henson
Employment History
December 2004-Present Golden Nugget Hotel Las Vegas, NV
Banquet Waiter
• Responsible for special events and white glove receptions
December 2004 – May 2010 Renaissance hotel Las Vegas, NV
Banquet Waiter/Bartender
• Responsible for all Waiter duties including but not limited to: Detail to B.E.O’s, coffee breaker, plated lunches, buffets, plated dinners, receptions,
• Assist captains with signing checks, inventory, and exceeding guest’s expectations
• Complete knowledge of all duties pertaining to the bar department including, stocking and set up of bars before all functions, filling out consumption reports for cash, consumption and package bars.
• Received multiple awards from the general manager for providing outstanding guest service.
• Highest percentage of rebooked clients in my department.
• Exceptional knowledge in Guest relations.
• Great long term Rapport with Management and Coworkers
June 1993-January 2000 Tropicana Hotel Las Vegas, NV
• Showroom Waiter
• Works in very fast paced environment requiring advanced knowledge of product and the ability to quickly determine solutions.
• Assisted in all phase’s of set up in the banquet department preceding the grand opening
February 2000-December 2004 Caesars Palace Hotel Las Vegas, NV
on call Banquet Waiter
Worked all special events when needed.
• Responsible for setting stations in a dinner show environment, taking individual orders restaurant style, opening and serving checks, while insuring Guest satisfaction.
July 1985-February 1993 Caesars Palace Hotel Las Vegas, NV
Showroom Waiter/Room Service Waiter
• Executed the sequence of service in both departments.
Education
• Western High School Las Vegas, NV.
• Graduated 1977
Military Service
• United States Marine Corps
• Honorable Discharge
• Member of The American Legion .
I have many references, the most current, Scott,Banquet manager, Golden Nugget,385-7111.