EDUCATION

Bachelor of Science,

• Awarded Outstanding College Students of America” Recognition of Outstanding Merit and Accomplishment

Associates of Arts Degree, Liberal Studies

El Camino College, Torrance, California

• Recipient of the Academic Achievement Award EOPS program

TRANSFERABLE SKILLS

• Strong partnership development skills

• Trained in business strategy, accounting, marketing research, development and sales

• Sound strategic planning experience

• Experience with corporate governance and Sarbones-Oxley compliance

• Proven E-Learning/Social Media expertise

• Ability to set goals, maintain organization and multi-task in a fast paced environment

• Strong interpersonal and communication skills

• Sound problem solving and conflict resolution experience

• Proven capacity to learn quickly and apply new information

• Proven leadership and team building skills

• Capable of working as a team player or independently

• Proficient in Word, Excel, Outlook, Windows and Mac O/S

WORK EXPERIENCE

2009-Present Canadian National Migration and Naturalization Association, Toronto, Ontario

Executive Director and CEO

• Provided a 2 and 4 year strategic plan (goals-objectives-action plan & SWAT analysis) and Budget

• Enhanced the public image and recognition of Brand Name/ Logo within the Immigration LAW and Not-for Profit community through new business development, social networking and word of mouth

• Project managed a steering group that submitted a 1.2M dollar grant thru Citizenship and Immigration Canada to help guarantee the success of our organizations’ mission

• Responsible for sponsorships, partners, industry leader recruitment, letters of Patent, Nuans registration

2008-2009 Canadian Association of Professional Immigration Consultants, Toronto, Ontario

Executive Director

• Composed various types of media materials for varying types of audiences

• Created an E-Learning platform including two new web pages fusing technology with social media and E-Learning trends

• Identified and developed new growth opportunities

• Managed media sections of websites ensuring they were user-friendly

• Efficiently managed budgets

2003-2008 Washington Post Company –

Manager of Graduate Student Services

• Managed all staff

• I serviced 18000 live students; 5900 to medical school, 3500-law school, 2500 MBA candidates, 1500 dental students, various TOEFL students, 1500 foreign-trained doctors and 500 foreign-trained dentists, hundreds of nurses, 2000 high school students, 3600 graduate students and 240 admission-consulting students.

• Coordinated and hosted annual MBA Fair with 1500 plus potential MBA students and 120 universities

1999-2003 Teletech Canada, Toronto, Ontario

Operations Supervisor

• Launched Globalstar Satellite Customer Service Centre servicing an international client base

• Collaborated with Technical, Satellite Operations and Senior Management to fine tune coverage and service protocols for 48 LEO satellites

• Supervised Customer Care, Technical Support, Outbound Sales and the Credit and Activations Department

• Directly supervised staff of over 120 people

• Responsible for quality assurance

VOLUNTEER EXPERIENCE

2009-Present Canadian Society of Association Executives (C.S.A. E.), Ontario (Trillium), Chapter

Previous Director on the Board, currently member of membership and volunteer cmtte.

• Discuss issues of importance to Executives of Associations, C.E.O’s and business members

• Implement strategies for key market and competitive province-wide events

• Gained formal strategic planning training from O.R.E.A.

• Gained leadership experience and knowledge on financing and coaching not-for-profit based companies

2011-Present Multilingual Community Interpreter Services (MCIS), Toronto, Ontario

Director on the Board and member of the Marketing Committee

• Provide the Board with leadership and guidance on policy development and decision making with a focus on marketing strategies, market research and competitor analysis

REFERENCES

Available upon request

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