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Quality Manager

Location:
United States
Posted:
November 14, 2010

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Resume:

REGINA L. CHRISTIAN

*** ****** ****** • Kendallville IN 46755 • n9oiu0@r.postjobfree.com • 260-***-****

Bilingual results driven ASQ Certified Quality Auditor bringing experience results leadership and quality improvements as Quality Manager increasing companies successes.

SUMMARY OF QUALIFICATIONS

• Qualified: Quality Engineer Six Sigma Green Belt and currently pursuing Lean Six Sigma designation

• Results Driven: Able to asses analyze and implement proactive efficiency programs which save money reduce inaccuracies and build cohesive compliant teams.

• Effective: Excellent communication skills combined with ability to prioritize multiple tasks within fast paced environment.

• Leader: Drive continuous improvement teams that reduced process errors and saved $60k annually.

• Proven: Significantly improved annual accounting accuracy by over $300k and enhanced efficiency by 12% by implementing computerized inventory control and creating visual floor Kanban system.

PROFESSIONAL EXPERIENCE

QUALITY ASSISTANT November 2008 - Present

Courier Inc. Kendallville IN

Company focused on publishing printing and selling books with two lines of business: full-service book manufacturing and specialty publishing employing approximately 1 900 employees in ten major operating locations throughout the United Stated.

• Initiated and directed company s first PFMEA analysis while leading and training Root Cause Analysis.

• Able to audit every machine and ISO 9001:2008 clause on all shifts identifying and correcting 12 Corrective Actions five weeks prior to external audit resulting in successful audit recertification.

• Revamp vender evaluations improving compliance to ISO standards decreasing waste saving over $22k annually while simultaneously saving materials.

• Lead revision of company s quality policy updating for employees better understanding and implementation.

• Overhauled quality control documentation brought company up to speed by utilizing intranet reorganized systems for efficiency and eliminated redundancy.

• Trusted as a manager to step in for Quality Manager supervising eight employees as needed.

REGINA L. CHRISTIAN

215 Sunset Shores • Kendallville IN 46755 • n9oiu0@r.postjobfree.com • 260-***-**** • Page 2

QUALITY SUPERVISOR April 2008 October 2008

Parts Finishing Group Kendallville IN

Company with six ISO-9001 certified operating facilities in the United States and Mexico providing secondary manufacturing services to over 1000 clients in North America.

• Supervised four quality employees in Tier 2 facility directing phosphate titration lab.

• Dramatically improved safe working conditions and increased efficiency by implementing 5S visual factory and lean improvements.

• Read GD&T for medal finishing specifications to improve accuracy and efficiency reduced rejects and improved customer satisfaction.

• Utilized SPC; gage R & R; completed PSW and PPAP; and trained HMIS and MSDS in English and Spanish.

PRODUCTION CONTINUOUS IMPROVEMENT January 2000 April 2008

Guardian Automotive Ligonier IN

Privately held group of companies with over 19 000 employees worldwide in 21 countries on five continents one of the world s largest manufacturers of float glass and fabricated glass products and world s largest producer of mirrors

• Promoted to Quality Floor Leader in Tier I TS16949 facility responsible for final decisions on product quality conducting destructive quality tests partnering with management on daily production and complete oversight of 15 employees.

• Created $225k annual savings through leading four month full time continuous improvement team utilizing tact time study and value stream mapping.

• Improved efficiencies and decreased tool replacements by training 5s and self-sustaining visual systems.

EDUCATION AND CERTIFICATIONS

ASQ Certified Quality Auditor December 2009

Lean Six Sigma Villanova University Currently Enrolled

Bachelor of Arts Sociology Olivet Nazarene University Bourbonnais IL 2003

Certified Quality Auditor Course ASQ 2009

Quality Engineer Indiana University-Purdue University at Fort Wayne IN 2008

Six Sigma Green Belt Indiana University-Purdue University at Fort Wayne IN 2008

Lean Manufacturing Indiana University-Purdue University at Fort Wayne IN 2007



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