P. O BOX ***** TAMARAC, FL ***** 954-***-**** n8cx02@r.postjobfree.com

SCARLITHA DICKEY

Objective A CUSTOMER SERVICE PROFESSIONAL WITH MORE THAN 15 YEARS OF HELPING CUSTOMERS SOLVE PROBLEMS AND GIVING THE BEST CUSTOMER SERVICE SATISFACTION POSSIBLE

Professional Highlights PRINT AND COPY

M.S OFFICE AND SPREADSHEET

ADOBE PHOTOSHOP AND ILLUSTRATOR

AUTO CAD AND DWG

TRAVEL

BOOKING RESERVATIONS HOTEL AND CRUISES

UPGRADING AND CROSS SELLING

ORDERING BROCHURES

CUSTOMER SERVICE

HELPING CUSTOMERS

TAKING ORDERS

PROVIDING OUTSTANDING CUSTOMER SATISFACTION

PHONE SERVICE

DATA ENTRY

UNDERSTANDING SATTELITE CABLE

BILL PAYMENT

Skills TECHINICAL SUPPORT

PLACING EQUPMENT ORDER

HEAVY CALL CENTER

MAKING RESERVATIONS

SETTING UP TRUCK ROLLS

Employment History CUSTOMER SERVICE WEST AT HOME 10/2006-05/2008

CUSTOMER SERVICE CONVERGYS AT HOME 07/2004-09/2006

CUSTOMER SERVICE ARISE 01/2008-05/2012

Education INFORMATION TECHNOLOGY ATI, NORTH LAUDERDALE, FL 2006

References References are available on request.