Sheila V. Williams
Smyrna, GA 30080
Phone: 678-***-****
Email: *********@*******.***
Objective: A dynamic opportunity to apply my experiences, skills, and expertise to enhance an organizations vision.
EXPERIENCE
Dover Staffing/GA Professional Standards, Atlanta, GA 03/2011 – 06/2011
Clerk (Temporary Assignment)
• Eliminate outdated and imaged materials from old case files. Sort, categorize, and scan, index and label files. Prepare files for transfer to archive storage facilities to be stored in accordance with state policies and procedures.
Dover Staffing/ DeKalb Recorder Court, Decatur, GA 04/2010 – 02/2011
Scanner/Data Entry Operator (Temporary Assignment)
• Read source documents and entered data in specific data fields for subsequent entry, using keyboards or scanners. Compared data with source documents, or re-entered data in verification format to detect errors. Located and corrected data entry errors, or report them to supervisors. Compiled, sorted, and verified the accuracy of data before it was entered. Maintained logs of activities and completed work.
Aegan Direct Marketing Services, Inc., Atlanta, GA 03/2008 – 03/2010
Data Support Coordinator
• Maintained a 99% accuracy ratio on certificates audited by upper-management. Evaluated work quality for batching, prepping and indexing into AWD system. Maintained and pre-edited a two-day turn around for processing certificates. Assisted with transitioning business workflow from MCIG Atlanta to Baltimore location.
Wachovia Bank, Atlanta, GA 02/1990 – 11/2007
Encoder & Data Entry Operator
• Encoded and balanced deposits. Encoded specifications on check received from consumers. Handled scanning for remittance into IBL Imaging System. Processed $100k remittances for lockbox accounts daily. Reconciled bank statements and credit card accounts. Processed incoming correspondence. Provided customer service to internal and external customers.
Dean-Witter Reynolds, New York, NY 07/1988 – 11/1989
Data Entry Clearance Operator
• Identified data and entered it at a high level of productivity and accuracy. Performed data entry task from a paper and/or documented image. Utilized system functions to perform data look-up and validation. Performed entry of data presented in structured forms, correspondence text or presented out of context in character strings. Submitted, maintained, and monitored expense reports and check requests. Performed related duties as assigned.
SUMMARY OF QUALIFICATIONS
Hard working, able to multi-task effectively. Excellent telephone, interpersonal, and writing skills.
Diplomatic and tactful with professionals. Flexible, and calm under pressure.
Work well independently or as a team player. Detail oriented.
Effectively advanced in Data Entry, 10-Key, and Internet Savvy
EDUCATION
Integrity Education Course - Certificate
Ivanna Edora Kean High School, St. Thomas, VI - Diploma