Priscilla Mendonca

n4kehq@r.postjobfree.com

*** ***** ***** *****, ** 33160

Phone: 786-***-****

Objective: Seeking a contributor role that involves becoming a key team player within a progressive company that focuses on exceptional client service and growth.

EDUCATION

Bond University

(2002-2006)

Bachelor of Business Communications

Advertising Major

Queensland, Australia

Schiller International University

(2000–2002)

Hotel Management

London, U.K. / Engel berg, Switzerland

*Inclusive three month Internship

Notre Dame Academy/ Randolph Macon Academy

(1996-2000)

HS Diploma

Middleburg, Virginia/ U.S.A

PROFESSIONAL EXPERIENCE

Badge Express

(Sept2011-Feb2012)

Customer Service Representative

• Making 40-60 outbound per day to both new and existing customers.

• Following with customers after an order has been placed.

• Distributing samples of accessories to customers

• Sending quotes to customers

Mobile Scissors

(Sept 2008- July 2011)

Marketing Coordinator/Receptionist

Administrative Duties

• Coordinate with various staff for operational support; serve as a liaison between customers, owner and assistants.

• Provide administrative/secretarial support such as answering telephone, assisting customers and resolving a range of administrative problems and inquiries.

• Operate desktop computer to compose and edit correspondence and memorandum from dictation, verbal direction ; prepare, transcribe, compose, type, edit and distribute monthly print newsletter to clientele.

• Schedule and coordinate appointments.

Marketing Duties

• Increased client base from 282 clients to 500 during tenure through direct marketing, cold calls, promotions and referral programs.

• Strengthen relationships with clients through thank you notes, Birthday cards and email marketing. Handle customer inquiries, bookings (through excel) and nurtured customer retention.

ACA Talent

(June 2007- Sept 2008)

Talent Acquisition Specialist

Account: ADT Security Services

• Making 60-80 outbound calls/day to pre-screen potential sales candidates.

• Creatively uncovering new job boards for niche market.

• Developing and cultivating business relationships with all (14) hiring managers throughout cities and towns within Tennessee, upstate New York and Kentucky.

• Responsible for background check completion and new hire instruction. Close liaison between candidates, managers, vendors and colleagues throughout entire process; providing high volume full-cycle recruitment consulting with responsibility for over 30 open positions with multiple departments and hiring managers.

• Conducting 8-10 phone interviews per day. Proactively identifying candidates by cold calling, utilizing internal & online databases, Internet job boards, contact lists, employee referrals & utilizing follow-up skills daily; Utilizing problem solving skills with both candidates and clients.

CTM Brochure Display

(October 2006- April 2007)

Account Manager

• Outside sales position that involved juggling the current substantial client base while always prospecting for, and closing, new clients.

• Other duties included cold calling, mailing, emailing and aggressively following up on leads. Compiling both campaigns and proposals for clients’ individual needs

• Creating distribution campaigns for businesses within tourism industry; increasing exposure for small businesses within South Florida selling a traditional advertising medium.

Nutrimetics

(December 2002 – Jan 2005)

Direct Selling (Cosmetics/Skin care)

Senior Consultant

• Self-employed, gained knowledge of personal selling, team work and creative ability of product promotions and found the overall business task a great experience

• Held skin care presentations for large groups to demonstrate products; Exercised entrepreneurship and self-motivation and managed a team of four within senior consultant role.

SKILLS:

*Strong organizational, creative ability and interpersonal skills

*Meticulous attention to detail/ Analytical

*Have excellent verbal and written communication skills

PC SKILLS:

*MS Word/ Open office/ Excel/ Power point/ Outlook/Internet Savvy/ACT Database/ Send Outs Pro/ Quotewerks

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