Education
University of Miami, Miami, FL December 2008
MBA - International Business
Kyrgyz State National University, Bishkek, Kyrgyzstan June 1994
B.A., English and French Language Linguistics, cum laude
Professional Experience
Fluor Engineering Corporation/MasterWord Translation Services, Inc., Houston, TX Oct. 2008 – Oct. 2010
Technical Translator/Interpreter
Provide highly technical Russian-English and English-Russian translation and interpretation (consecutive and simultaneous) services for oil and gas engineers and designers of Fluor, the U.S. Engineering and Designing Corporation.
BeSatisfied/Motorola, Fort Lauderdale, FL Oct. 2007 - Oct. 2008
Quality Analyst for Russia/Call Center Representative
Audited business and functional necessity documents of Motorola's Russia call center.
Participated in test case walkthroughs and assessment meetings.
Participated in audit meetings.
Worked directly with Motorola Russia in quality setting and testing; reproduced written Excel spreadsheet report and descriptive report.
Handled a high volume of incoming calls, responded to customer inquiries and requests, and resolved customer issues in an efficient and professional manner.
Royal Title Closing Company, Miami, FL Sept. 2006 - Feb. 2007 (temporary)
Administrative Assistant/Russian Language Instructor
Performed standard administrative functions, such as drafting letters, faxing, typing, and data entry.
Taught Russian language to CEO of organization.
Bank of America, Seattle, WA Apr. 2005 - Apr. 2006
Teller
Handled commercial banking transactions, including deposits, withdrawals, cash advances, and credit card and loan payments.
United Pacific Mortgage, Seattle, WA Sept. 2005 - Jan. 2006
Executive Assistant to CEO
Conducted cost analysis and research projects for company's CEO.
Prepared yield reports for company vice president.
Answered and directed all incoming phone calls; scheduled appointments; greeted clients.
Typed and faxed correspondence; distributed mail and incoming faxes.
World Bank, Bishkek, Kyrgyzstan Jan. 1997 - Jan. 2005
Simultaneous and Consecutive Interpreter and Translator
Performed Russian-English and English-Russian translations of documents related to business, finance, economics, banking, IT, social services, education, medicine, transportation, and energy.
Provided simultaneous Russian-English interpretation at multiple international conferences and seminars.
Worked closely with Kyrgyz government agencies and international institutions and delegations; acted as consecutive interpreter for visitors.
Languages
English (Fluent) Russian (Fluent) French (Conv.) Spanish (Conv.)