Office Manager/Executive Assistant

Dominique D. Bennes

**** ******** *** #* - **** BEACH, CA 90813

562-***-**** *********@*****.***

Objective

Goal oriented individual seeking to contribute to an excellent customer service team.

Employment History

SOUTHERN CORP. HOUSING INC. LONG BEACH, CA

Office Assistant May 2010 - Present

1. Filling documents as per the requirement of the office managers or updating files and registers related to attendance and work of the staff.

1. Making copies, sending faxes, distributing mail, answering and receiving phone calls.

2. Works of daily errands, that include handling communications with post office, bank, and providing stationary, staples etc.

1. Monitoring the ordering of supplies related to the office.

1. Keeping the list of employee communication and contacts updated.

2. Assisting the concerned authorities in matters related to preparation of annual reports, files, weekly reports and annual magazines.

1. Preparing thank you letters for new members or for memorials.

2. Maintaining the up-to-date list of press and contact lists.

TJ MAXX LONG BEACH, CA

Temporary Sales Associate, Jewelry Department June 2010 – October 2010

1. At grand opening sold 20+ TJ MAXX Rewards credit cards in one day, and was given highest sale award

2. Manage faster transaction, when there is a rush at the counter were during discount shopping seasons.

3. Be aware about the price of goods and materials and use calculators and cash registers to maintain changes.

4. Understand and try to resolve customer complaints.

5. Answer queries regarding the customer's questions.

6. Cash in the checks for the customers.

7. Weigh the items properly for selling purposes.

PARTY CITY LA HABRA, CA

Cashier June 2007 – February 2010

1. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

2. Maintain an awareness of all promotions and advertisements.

3. Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

4. Communicate customer requests to management.

5. Enter all media from register into the tally program.

6. Maintain orderly appearance of register area and supplies stocked.

BCM, INC. LA HABRA, CA

Secretary/Personal Assistant February 2006 – January 2010

1. Prepare Annual Reports

2. Maintenance and organization of reception area including ordering and maintenance of office supplies and equipment.

3. Organization and maintenance of church calendar (and pastor/director/manager calendar).

4. Pick up, distribution of all mail and correspondence; answer mail – written correspondence, phone calls, email, etc.

5. Coordinate scheduling for weddings and baptisms as well as processing baby dedication requests and preparing baby dedication certificates.

6. Type, print, and fold weekly bulletins.

7. Keep accurate membership records (new members, baptisms, weddings, deaths, etc.).

8. Schedule and attend board meetings and record minutes.

9. Prepare new members information packets and coordinatereceptions.

10. Coordinate travel arrangements for speaking engagements

11. Setup up counseling meetings and other appointments.

12. Coordinate employee meetings, lunches, etc.

13. Notify all Pastoral Staff of member hospitalizations, deaths, etc.

14. Prepare, proof, print, weekly bulletins.

15. Route incoming faxes to appropriate staff.

16. Maintain and up-date all standard forms and ministry literature.

17. Maintain petty cash with accurate records and receipts.

Education

Long Beach City College Currently Enrolled

Redondo High School Diploma May 2007

Skills

I have excellent computer experience including computer programs such as Microsoft Works, Processor, Power Point, HP, XP, Office Ed, Excel, and Vista. I have also built small profiles.

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