Christopher Navoczynski

**** * **. *** #** Omaha NE 68127

402-***-**** n1y6gf@r.postjobfree.com

Summary of Qualifications

Over 6 years of management/leadership experience

Over 12 years of customer service

Over 10 years of product merchandising

Over 10 years of office/ clerical/ computer work including handling of funds, payroll, audit

Over 10 years of inventory/ invoicing processes and attention to detail

Over 5 years of working in a medical clinic facility

Professional Experience

Borders (1997- 2000/ 2005 – Present)

Position: Sales Manager

• Oversee Inventory of Stock: Working with the Inventory supervisor to ensure that inventory qualities match what is shown in-stock, ensure that product is opened and ready for display within 24 hours.

• Oversee correct Merchandising of Stock: Working with the Merchandise supervisor to ensure displays are set to the required plan-o-grams on a weekly basis. Keep track of items required for display that are currently not in stock and order accordingly.

• Driving Sales: Communicate and inform a staff of over 30 of any in-store promotions, community events such as author signings and book drives in order to boost sales.

• Hiring: Searching through applications for the best people who are passionate, energetic, and have a high work ethic to give customers a valued experience once trained.

• Evaluating Staff Performance: Working with the General Manager to monitor individual employee accountability and coach/discipline accordingly.

Other Roles in Borders:

• Merchandise Supervisor: Took ownership in the correct procedures of merchandising, tables, windows, endcaps and other displays according to company plan-o-grams. High attention to detail and display appeal were a must! As supervisor I was also a member of leadership team for the store.

• Office Coordinator: In charge of all paperwork including daily deposits, handling of funds, ordering supplies for the store, cash discrepancies are logged correctly, Payroll processing and staff scheduling: Making sure staff is properly using the time clock and make any adjustments in Kronos. Correct use of computer programs such as Word and Excel were required.

• Inventory Coordinator: In charge of all receiving of shipments, special orders, and store supplies. Managing inventory levels throughout the store on a monthly basis to ensure on-hand quantities match exactly with what was received. High attention to detail was a must!

• All positions required communication with staff, other managers, and corporate.

• All positions required high quality customer service to ensure customers leave content with a high probability to return.

Other Credentials with Borders

• Professional Management On-line Training Course

• Professional Merchandise On-line Training Course

Physicians Clinic Women’s Center (2001-2007)

Position: Release of Information Lead

• In charge of preparing and organizing Medical Charts for upcoming patient appointments

• Receive signed dictation from doctors and ensure that it is categorized in correct order according to date of appointment

• Release information records to lawyers, doctors and requesting patients

• I worked as a flexible “floater” as I was assigned to various clinics within town wherever needed that day.

• Job required patient/doctor confidentiality, use of various computer programs, high attention to detail, and constant communication with doctors, patients, nurses, and other associates.

Firebirds Restaurant (2003-2008)

Position(s): Waiter/Bartender Certified Trainer

• Upsell and Promote specials to boost an average sales ticket

• Keeping customer interaction and communication on a comfortable level

• Handling of Funds

• Trained new employees on correct computer, food and drink knowledge

Other professional work experience (Prior to 2000)

Clothing retail: Held assistance manager position: Duties include: Managing staff, Opening and Closing procedures, merchandising stock according to plan-o-grams, Set window displays to standards, Handled cash and deposits

Grocery: Cashier and office clerk duties included cash handling and customer service. Produce clerk duties included, displaying food in an appealing manner, preparing trays of produce for parties, business conferences, and general retail. I was also a backup stocker/ merchandiser for the medicine/cosmetic isle.

Education

Jefferson High School; Lafayette IN (1989-1993)

• Received Diploma

I have taken college courses in field studies of: Archaeology, History, Computer Programming, Communication, Theatre and Math.

References

Vern Creamer

Relation: Manager for Borders

Phone: 402-***-****

Tierza Twork

Relation: Former Manager

Phone (Business): 402-***-****

Overview & Conclusion

I would like to continue to increase my experience in any variety of fields. I pick up new procedures quickly, and able to adapt to changes within any company. I always remain as flexible as possible with any required hour expectations.

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