AV/Telecom/Mobility Profressional
Resume:
MICHAEL S. OLSON
Winthrop Harbor, Illinois 60096
Cell: 630-***-****
*********@*******.***
http://www.Linkedin.com/pub/mike_olson/3/a83/736
BACKGROUND SUMMARY
Information Technology Professional with strong ability to learn new technologies and apply entrepreneurial concepts to develop innovative solutions in alignment with business strategies.
TECHNICAL EXPERTISE
Operating Systems: DOS, Windows XP, Apple
Software: MS Office (Publisher, Visio and Access)
Mobile Device Support: Blackberry, BES, Microsoft Mobile, Apple iPhone
Phone Systems: Avaya Definity and Intuity; 3Com NBX
Video Editing Applications: Premiere, After Effects, Photoshop & Sound Forge
Video Conferencing Systems: Tandberg, Polycom, IP, ISDN
PROFESSIONAL EXPERIENCE
GENERAL GROWTH PROPERTIES, Chicago, IL 2000 to 2010
Builder and manager of shopping malls.
Telecommunications Specialist 2009 to 2010
Responsible for telecommunications and audio-visual functions, including phone systems and procurement/auditing of company mobility accounts. Managed corporate phone system.
* Managed company’s mobility equipment, procurement and account management, implementing audit processes that saved $25,000.
* Designed procedures for helpdesk support and conducted training to enhance skills, increase efficiency and reduce costs.
Senior Audio-Visual Technician 2000 to 2009
Responsible for all audio-visual functions for corporate conference center.
* Designed and managed installation of $1.8 million state-of-the-art audio-visual technology upgrade for corporate conference center. New design included wireless touch panel controls and installation of Tandberg IP video conferencing solution to support 14 regional offices, providing ease of access to information and reducing support costs.
* Researched, procured and configured hardware (VBrick and Streamgenie) to digitally stream live and stored video and audio content and ensure cost effective operations.
SONNENSCHEIN NATH & ROSENTHAL, Chicago, IL 1999 to 2000
Law firm.
Audio-Visual Technician
Established audio-visual role with IS expertise.
* Introduced digital video capabilities utilizing PowerPoint presentations and marketing literature to expand product promotion and enhance company image.
* Instrumental in leading company-wide conversion to Windows 98 to successfully prepare for Y2K, ensuring continuous operations with no service interruption.
WEBER MARKING SYSTEMS, Arlington Heights, IL 1997 to 1998
Label manufacturer.
Software Support Specialist
Member of team providing technical support for customizable printing software.
* Key programmer for customized labeling software for clients, including documenting, creating and debugging software to provide appropriate product support and meet customer needs.
IN-FLIGHT PHONE CORPORATION, Oakbrook Terrace, IL 1992 to 1997
Air-to-ground voice and data provider for airlines.
Technical Lead
Responsible for design of conceptual prototypes and telecommunications equipment.
* Designed, built and maintained aircraft equipment and demonstrational prototypes used in global trade shows expanding marketing presence and increased sales.
* Managed team of three on $3.75 million project that constructed, tested and shipped telecommunication equipment for air-to-ground digital communications, successfully completing project within deadline and under budget.
Prior to 1992
Held progressively responsible positions in university and retail environments.
EDUCATION
AAS, College of DuPage, Glen Ellyn, IL
PROFESSIONAL DEVELOPMENT
AMX Axcess Programming
Telecommunications Fundamentals
Computer Networking Fundamentals 1 and 2
Fundamentals of Blackberry Enterprise Server
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