VIOLA CHAPA

**** ********* ****

Deer Park, Texas 77536

281-***-****

mzxsur@r.postjobfree.com

SUMMARY

An organized and adaptable administrative professional with extensive experience in office management, event planning, client relations, scheduling, and records maintenance. Bilingual in Spanish and English, utilizes excellent communication skills to speak confidentially with clients and coworkers to achieve a positive and safe work environment. With strong computer and multitasking skills, exceeds objectives with high productivity. An organized and disciplined team player who works effectively with others to create, regulate, and implement important information and systems, contributing to overall company functionality.

EXPERIENCE

SOLVAY CHEMICALS, INC., Houston, Texas

Assistant to Executive Vice President of Fluorides and Vice President of Sodium Products, 2006-2011

Supported 20 sales department employees. Assisted with all administrative duties involving travel and scheduling. Coordinated lunches and outside events. Acted as sample coordinator for all import and export samples going out to customers. Ordered and kept inventory on all promotional items and office supplies for the company. Worked in customer services department for eight months as representative for fluorides products. Entered invoices for payment into SAP. Oversaw all supply agreements and legal contracts between Solvay and customers as contract administrator. Trained all levels of employees as sales force coordinator.

• Restructured and implemented sales force program for all managers and employees, overseeing migration from old system.

• Conducted all employee training and updating of sales force system, resulting in open employee access to call logs, contracts, and customer information.

Human Resources Assistant to Vice President of Human Resources, 2005-2006

Assisted with expatriate coordination. Managed benefits, input of employee information in Cyborg, generation of SAP reports, and maintenance of HR files. Coordinated background checks, assembled new employee packets, and planned company events.

• Assisted Vice President with all administrative duties.

• Answered on VP behalf all correspondence and emails.

Assistant to Vice President of Human Resources and Health Safety Executive of Specialty Products Group, 2004-2005

Maintained calendars and scheduled managerial meetings, conferences, and workshops on-site and off-site. Prepared PowerPoint presentations. Coordinated travel itineraries both domestic and international. Ordered all supplies and tracked inventory. Conducted all invoice processing, mailing correspondence, copying, filing, typing, and faxing

BLACKMON MOORING TEAMATIC, Houston, Texas

Human Resources Generalist, 2001-2004

Interviewed and screened all applicants. Oversaw compensation and benefits for all employees and upheld COBRA and HIPAA compliance. Calculated and distributed all paychecks, maintained all employee files, and created ERISA reports. Worked with sales and marketing team to support ten sales representatives and six agent marketers. Acted as administrative assistant to general manager, conducting duties for sales and marketing team. Provided customer service and customer care assistance for all incoming business and appointments.

• Managed all hire processing, including interviewing and screening all applicants as well as giving one-hour orientation class.

• Converted employee orientation from English to Spanish to assist Spanish-speaking hires in understanding all aspects of Human Resources assistance and company policies.

ADDITIONAL EXPERIENCE

UNITED STATES EMBASSY, Amman, Jordan, Human Resources Representative, 1995-2000. Conducted employment screenings of all U.S. applicants and tracked applications. Recruited, interviewed, and hired new employees. Oversaw compensation, benefits, 401K, and orientation for new employees. Maintained and kept current employee files. Processed payroll weekly or biweekly for hourly and salary employees.

SAUDI ARABIAN INTERNATIONAL SCHOOLS, Jeddah, Saudi Arabia, Elementary Teacher, 1992-1995. Taught American curriculum to international kindergarten and first-grade students.

SOUTHSIDE COMMUNITY HOSPITAL, Corpus Christi, Texas, Accounting, 1989-1991. Oversaw all accounts payable, receivable, and payroll duties for 350-bed hospital.

EDUCATION

UNIVERSITY OF HOUSTON, Houston, Texas, B.S., Elementary Education, 1980

COMPUTER SKILLS

SAP, Microsoft Word, Excel, Outlook, PowerPoint, Access

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