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Customer Service Manager

Location:
West Farmington, OH, 44491
Salary:
$15.00
Posted:
August 31, 2010

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Resume:

Amy Warnick **** Hoffman Norton Rd.

Home 330-***-**** W. Farmington, OH 44491

mzp64c@r.postjobfree.com

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Skills

Eighteen years office experience

Microsoft Word

Microsoft Excel

Peachtree

SAP 4.6

OAS Gold

Excellent communication and interpersonal skills

Strong writing skills

Work History

Valued Service's of Ohio 2009-Present

Sales Associate

Operate and manage all aspects of store

Assist customer on small loans

Operate cash register

Western Union

Taxes

Collections

Trumbull Memorial Hospital 2008-2009

Customer Service/Nursing Assistant

Assist Nurse Manager, Case Managers and Social Workers

Answer Multi Phone lines

Insurance Denials

Vital Signs on Patients

Glucose test

Charting

Excel Polymers / PolyOne Corporation 2002 – 2008

Credit/Cash Application Specialist

Apply cash/wire payments daily

Administrative back up

Daily Treasury Functions

Monthly debit report

Communicate with customers.

Maintain basic daily order release

Control over $31M in receivables

Provide support to credit manager as needed

Set up and maintain all vendor accounts

Helco Company 1997 – 2002

Purchasing Agent

Office management, including purchasing, sales orders, price quotes, mail and shipping system, telecommunications, accounts payable and receivable

Administrative Assistant

Organized and maintained office database

Coordinated forms and part sales

Education

Level One Tax Preparation - Certification

H & R Block

1996

Completed course work in Medical transcribing, Accounting I, Microsoft OS, Business Math, Communications and English.

Trumbull Business College

1994

Warren G. Harding High School

1990



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