Tenecia J. Douglas 334-***-**** mohxe4@r.postjobfree.com

**** **** ****, **********, ** 36110 mohxe4@r.postjobfree.com

PROFESSIONAL SUMMARY

Currently pursing dual degrees in Accounting and Criminal Justice with a 3.5 GPA. Have taken several business courses, including Strategic Management and Advanced Accounting. Experienced in retail as well as regular interaction with customers. Consistent dealings with money as treasurer of an organization and primary manager of the household bills and finances due to family issues. Dedicated in goal-setting and completion of the job efficiently. Courteous, social, team member, and holds professionalism in high regard. Plans to attend law school after graduation to pursue a career in Corporate Law.

Key Strengths

Capable of learning new tasks quickly and asserting them to the job Able to handle heavy workload and complete the job effectively Experienced in meeting and interacting with new people in a friendly, caring manner

PROFESSIONAL EXPERIENCE

Coco’s Beauty Supply 08/26/10-present

Salesperson/Cashier

Accomplishments

Learned to work the cash register in the first two weeks of work, faster than any prior employee

Duties

Perform cashier duties of receiving cash, credit, and debit card payments from customers

Build rapport with customers to increase comfort and personalization as they make selections

Assist customers in making selections pertaining to their personal needs and desires in products

Answer the phone when customers called inquiring information

Check packages and inventory as it is shipped in to account for all items expected

Stock and replenish shelves as new inventory comes in (up to three times a week)

Price and label products accurately, regularly, and consistently

Aid in closing procedures such as turning off lights and surveillance systems

Maintain vigilance and alertness to better assist the customers and monitor suspicious actions

Help with effectively advertising sale products and new merchandise that is offered

Participate in effective sale approaches to reach new customers and maintain current customers

Texas Roadhouse 05/31/07- 02/09/09

Hostess/Server

Accomplishments

Promoted to Server in six months of employment and earned a trainer position three months later

Duties

Greet guests with a friendly face and pleasant smile

Locate vacant tables in a quick but precise time span to lower the guests’ wait time

Arrange guests’ seating evenly among servers to present equal opportunity of profit

Manage, assign, and schedule floor rotation and table sections to servers on a daily basis

Answer the phone to assist guests with questions or desires of making reservations

Maintain guests’ waiting system on busy nights to ensure accurate seating and minimal wait time

Take guests’ orders once they have had a chance to view the menu

Monitor and manage other servers closing work to guarantee completion and preciseness

EDUCATION AND PROFESSIONAL DEVELOPMENT

Robert E. Lee High School Montgomery, AL 08/2005 – 05/2008

Valedictorian, Honor Roll Student, Yearbook Co-Editor, Senior Class Vice President

Guidance Office Worker

File documents in the appropriate file folder in alphabetical order for over 1,500 students

Type mandatory agendas, schedules, and memos needed by the counselors

Make frequent announcements over the intercom regarding new guidance information

Organize file cabinets systematically using an established filing system on a weekly basis

Prepare and maintain records including students’ test scores and new student documents

Make copies of various documents for counselors and students

Mail and fax important documents pertaining to office agenda, current and alumni students

Organize test results according to the type of test, student, and other related information

Obtain files and documents on request and in a timely manner

Maintain and organize the file room containing file folders of alumni students from the first graduating class up to the previous graduating class, as well as transfer/withdrawal students

Answer and transfer the phone calls to the appropriate counselor

Provide general answers to questions that visitors who entered the office may have

Place labels on folders according to type of information and other systematic information

Run errands for the guidance counselors, such as delivering documents to other faculty

Update the announcement board with current information such as test and graduation dates

Dispose confidential paper work and records in accordance with established procedures

Pick up, sort, and distribute mail from mail basket in the front office to appropriate counselor

Work the check –in/out window when the main office faculty/workers were on lunch break

Perform routine, miscellaneous clerical work

Activities Office Assistant

Answer the phone and provide answers to inquiries about school events

Deliver important documents and memos from activities director to other faculty

Assist organizing school activities and events, such as homecoming, elections, etc.

Prepare and maintain records and memos pertaining to on-going and upcoming school events

Sort files containing school activity information using an established filing system

Assist visitors, new, and transfer students in locating their desired destination

Troy University Troy, AL 08/2008- Present

Majors: Accounting/Criminal Justice Graduation: Fall 2012

Courses Taken: Business Communications, Intermediate Accounting I & II, Business Statistics I & II,

Intro to Marketing, Strategic Management, Income Tax, Cost/Managerial Accounting, Business Law,

Managerial Finance I & II, Criminal Justice Administration, Criminology, Constitutional Law in CJ

• Treasurer of La’Couture Fashion Club (05/09-05/11)

• Member of Accounting Society

Tutoring at Christian Love Center in Troy, AL (2009-2011)

Feeding the Hungry with Reality and Truth Ministry in Montgomery, AL (2012)

Student Member of Alabama Society of CPAs

American Institute CPA Student Affiliate Member.

HONORS AND AWARDS

Troy University Chancellor’s List since attending

Valedictorian, Robert E. Lee High School Class of 2008

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