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LISIANE B. BUEHLER

CUSTOMER SERVICE SPECIALIST

OBJECTIVE

To obtain a full-time position at a reputed company where I can utilize my bilingual customer service skills and experience.

WORK EXPERIENCE

2006-2009 Language Line Services(1-800-***-****) Monterey, California

Portuguese Interpreter

Interpretation over the phone in Portuguese to English, and English to Portuguese. , award, or achievement. Dealt with clients all over the world and in all areas of society.

2004-2005 Mastercard International Global Services O’Fallon, Missouri

Global Service Agent

Assist worldwide cardholders with emergency situations any where in the world, providing emergency cards or emergency cash. Ensure phone coverage in English, Portuguese, and Spanish. Conduct translations for the customer service department and support with staff management projects.

EDUCATION

1978-1990 St. Joseph’s Catholic Elementary and High School

Sao Leopoldo, RS. Brasil

Received High School Diploma and Basic Elementary Teacher Degree.

1990-1995 UNISINOS-Universidade do Vale do Rio dos Sinos

Sao Leopoldo, RS. Brasil

Received Bachelors Degree in Social Communications/Specialtzation in Public Relations.

LANGUAGES

Fluent in English, Portuguese and basic Spanish

REFERENCES

Available upon request.

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