ROBERT NUAKO, MCSE, ITIL

614-***-**** mj3xbu@r.postjobfree.com

SEASONED IT ENTERPRISE ARCHITECT

• Skilled enterprise architect and Systems Engineer.

• More than 7 years of proven experience solving challenging business problems with innovative enterprise solutions aligning business needs to IT capabilities.

• Mr. Nuako is especially strong in rapidly understanding customers’ business objectives and complex operating environments.

• Qualified to effectively plan, implement, maintain, and support information systems in a wide range of computing environments with Windows 2003/2008 servers and Microsoft Messaging, Microsoft back office integrated family of server products

• He formulates creative solutions to improve productivity and introduce new value-added services.

• Qualified in the administration, optimization, monitoring, strategic planning, data backup, disaster recovery, network configuration for the activities of servers and their software.

• Eight years of hands-on experience working with Windows Server Active Directory, and Microsoft Clustering, best practices and solution implementation.

• Mr. Nuako is highly skilled and experienced in the implementation of Active Directory and Microsoft Clustering strategies and procedures.

• Mr. Nuako has extensive technical experience with Exchange server including Internet mail service, SMTP protocol, x.400 connectors, RAS connectors, integration of Exchange technology with private and public organization operations.

• Mr. Nuako has hands on experience in implementation of Exchange server(200*-****-****) migration. Designed outlook clients for Outlook Anywhere and Autodiscovery services

• Unique blend of business and technical skill sets resulting from a diverse professional background, a solid educational foundation, and several industry-recognized certifications.

Key areas of Expertise

Enterprise Architecture Process Methodologies Software Development Scripting languages

• Business/IT Alignment

• IT Transformation

• Enterprise Modernization

• Cloud Computing

• Social Media, Web 2.0

• SOA, Web Services

• Frameworks (Zachman, TOGAF, FSAM)

• Modeling (UML) • Frameworks (ITIL, CMMI)

• Security and Compliance (FISMA, NIST 800 pubs)

• Project Assessment and Remediation

• Proposals (Shipley)

• Architecture Evaluation (SEI ATAM) • Software Processes (Scrum)

• Open Source

• AJAX

• Java, J2SE/J2EE

• Powershell

• Perl

• Python

• VBscript

• Batch

• UNIX Shell

PROFESSIONAL EXPERIENCE

Nationwide – Columbus, OH Jan 2011–Present

Enterprise Infrastructure Architect –Linux Enterprise Refresh

• Developing a conceptual and logical architecture for the Nationwide Linux Technology expansion Directive program.

• Lead the planning and coordination of an information technology vision, strategy, goals, budgets, and initiatives that support the company’s long term objectives across each line of business and global presence.

• Enterprise Unix server hardware capacity expansion and technology refreshes

• Infrastructure analysis and patch management system design.

• Led numerous architecture reviews/assessments to validate the architecture/design, identify violations of commonly accepted best practices, assist in technology selection/ justification, and troubleshoot performance and scalability related issues.

• Frequently requested on inter-departmental projects requiring technical versatility.

Cardinal Health – Dublin, OH January 2010–May 2010

Enterprise Architect –Nuclear Pharmacy Real Time Project

• Provide innovation, technology- and architecture-related thought leadership, strategic direction, and long-term vision. Areas of concentration include Microsoft Messaging, Cyber Security, Enterprise Architecture, and Transformative IT Technologies including Cloud Computing, SOA, and Social Medial/Web 2.0.

• Establish focused on solving business challenges with technology-based solutions

• Participate and lead proposal/bid response and business development activities as an enterprise solution/technology SME.

• Design Network System availability to support the solution at all Nuclear Pharmacy sites with scalability and business growth.

• Served as the Enterprise Architect for a $2B division of a Fortune 10 company to establish their technology strategy and realign their IT organization to achieve better agility.

JPMorgan Chase & Co – Columbus, OH May 2009–Jan 2010

Wintel Engineer Lead and Architecture, - WAMU Acquisition migration project

• Design Wintel server and Virtual machines farms.

• Provide technical leadership and lead the development of Data centers consolidating over 60 client facing centers into just 7 centers leading to an annual cost savings of $7.6M.

• Established and led a 20-person offshore team to support migration and business development activities.

• Optimize existing Infrastructure Systems that enable and support business functions.

• Developed processes to support the functions of BMC software Control-M automation migration based on ITIL foundation methods.

Nplanet Technologies – Gaithersburg, MD July 2002-May 2009

Sr.IT Specialist – Defense Department Project.

• Provided technical leadership as the chief architect on Department of Defense, systems. Windows, Sun and Linux servers

• Conceptualized, designed, and implemented a self-paced course on SOA to base-line the skills of over 200 system engineers globally.

• Improved proposal win rates by over 200% and project profitability by standardizing the service delivery process and instituting the use of Enterprise Architecture (Zachman, TOGAF), Service Delivery Frameworks (ITIL), and a highly automated and traceable proposal development process based on the IBM/Rational Tool set, CMMI and PMI best practices, and the Shipley proposal development methodology.

• Serve as an Enterprise Architecture SME on federal agency projects aimed at achieving mission related objectiveness using transformational technologies such as SOA, Virtualization.

• Provide server, system administration support to DOD headquarters and satellites locations.

VERIZON – Arlington, VA April 2000–July 2002

Lead Systems Engineer

• Provided 24/7 on-call system and database support for Windows/Unix hybrid network environment.

• Provided 3rd tier support for Windows Server Systems and managed the technical support team.

• Led an IT SWAT team to diagnose and improve performance issues of a major e-commerce application resulting in a performance improvement from over 60 seconds per transaction to less than 5 seconds a transaction.

• Customized Scripts to perform system automation of day to day functions.

EDUCATION/ACCOMPLISHMENTS

• Argosy University, 2012 Psychology

• North Carolina State University 1990-1994

• U.S ARMY 82nd Airborne-2nd 504 Recon

Professional Training

• MCSE, UMBC, January 2002

Industry Certifications

• Certified Microsoft System Engineer (MCSE), January 28, 2002, upgrades server 08-04/09.

• Certified ITIL v3 Foundations, August 22, 2008.

• Certified Network Professional (CompTIA Network+, Security+), 2001.

• Certified Linux Administrator, 1998.

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