Customer Service High School

David D Velez

*** ******** ******

New York, NY *0002

Lower East Side

Cell: 646-***-****

*************@*****.***

Education

HS Diploma 2008

John V. Lindsay Academy High School, New York, NY

Valid New York State Driver's license

EMT Training

Skills Profile

• Knowledge of culinary, organizing healthy meals

• Ability to walk, sit and stand without getting tired.

• Having good body strength and stamina.

• Ability to work with children, responsibility for health and safety

• Ability to work with my hands

• Good communication skills, organizational skills, team oriented and ability to follow instructions.

• Able to read, write and speak English.

• Energetic, hardworking, and reliable

• Ability to work independently.

• Ability to work in a office

• Ability to work with food and drinks

• Knowledge of certain maintenances skill

• Knowledge of providing special services to customer based on their needs.

Employment History

Maintenances /Housekeeper 01/03/11 - 04/16/11

Canterbury House, Staten Island, NY

• Keeping place clean.

• Customer oriented person and highly motivated to succeed in any position.

• Somewhat good knowledge of techniques, procedures, materials, equipments and supplies related to operation, construction, repair and maintenance of facilities.

• Good time management and organizational skills.

• Developed, implemented and evaluated maintenance policies and procedures.

• Arranged training in safety, repair, and maintenance.

• Arranged meetings with vendors and suppliers in order to discuss products used in repair work.

• Followed company policies and procedures and is able to effectively communicate them to subordinates.

• Ensured all fire and safety inspections completed and any discrepancies corrected.

• Created a safe environment for guests and associates by ensuring that the building is maintained in accordance with safety standards.

• Maintained a variety of records, complete activity records and reports.

Server/Porter/ Dishwasher/Cashier 09/15/06 - 08/10/08

Bank Note Café, Bronx, NY

• Took orders, served restaurant customers, and assisted at the cash register.

• Oversee the preparation of meals and ingredients, final presentation, sanitary issues and timeliness

• Successfully handled, monitored and controlled whole food and beverage operations.

• High amount of patience

• Can explain how each dish is prepared to the customer

• Forged well-built relationships with the customers, staff members, guests and team organizers.

• Capable of dealing with food, cooking, grilling, frying.

• Capable to organize and control the bar

• Some Knowledge of alcoholic beverage and serving.

• Ability to walk, sit and stand for long times without getting tired.

• Created themes including food, shows, games, which double the numbers of customers on a typically slow night.

• Coordinate the work and activates of others.

• Train and instruct workers in proper food preparations procedures

Camp counselor 06/10/05 - 06

Educational Alliances, New York, NY

• Energetic and passionate personality

• Ability to think from the point of view of children

• Problem solving ability

• Creative fondness

• Innovative thinker

• Customer service oriented.

• Good organizational skills.

• Ability to work and be with children 24 hours a day

• High levels of enthusiasm and energy

• Motivator and a good Leader

• Knowledge of External activities and sports

• Knowledge of all emergency procedures.

• Knowledge of Weather conditions and First Aid

References

Chef Bill Peacock: 917-***-****

William Rodriguez: 718-***-****

Christine Goldfarb: 917-***-****

Alfredo Velez: 347-***-****

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