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Customer Service Sales

Location:
Miami, FL, 33133
Posted:
November 02, 2010

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Resume:

Ralfela Gray

**** ******* *******

Miami, FL ****3

786-***-****

mgt6un@r.postjobfree.com

 

 

Objective:   To obtain a position in the field of Medical Assisting , while pursuing my Associates of Science Degree in the Physician  Assistant Program.

 

SKILLS

Knowledgeable in Power Point , Internet, Microsoft word and Excel; General Office skills: operate office equipment and phones; Typing 55 wpm; Excellent Customer Service and communication skills; Data Entry, Phlebotomy, Medisoft, ECG, Injections, Vital Signs, etc.

 

EDUCATION

High School Diploma Awarded March 4, 2010

American Academy High, Miami, FL​​

GPA: 3.73

Associates of Accounting Degree Awarded March. 28, 2008

Technical Career Institute, Miami, Fl

GPA: 3.76

Certificate in Medical Assisting to be awarded September 01, 2010

Med Vance Institute, Miami, FL

GPA: 4.0

 

WORK EXPERIENCE

 

Grove Med Plus Miami, FL 2010 Medical Assistant

MA internship, performed phlebotomy, vital signs, scheduled appointments, prepared referrals for patients, requested authorization for procedures, filed patient charts, updated chart and patient information, etc. 

Wachovia Miami, FL 2007-2009 Teller, Seventh Ave Branch

Receives and pays out money, and keeps records of money and negotiable instruments involved financial transactions, receives checks and cash for deposit, verifies amount, and examine checks for endorsements.

 

City to City Security, Inc. Miami, FL 2005-2007 Account Manager

Payroll; Oversee Staff 10 part-time employees; Client Relations; Accounts Payable ; Accounts Receivable ; Sales meeting provided information to the client about our product s and service we provided with the guard service; etc.

 

PRC Miami, FL 2006 Customer Service Representative

Inbound call representative; receives orders for installation, turn-on, discontinuance, or changes in service. Fills out contract forms, determines charges for service requested, collect deposits, prepares change of address records, using computer.

 

Macy’s Miami, FL 2005-2006   Sales Associate

Contacts apparel manufacturers to sell trimmings for apparel, such as dresses, blouses, shirts, and sweaters, and service of applying trim to apparel: Suggests design and trimming, such as embroidery, tucking, or cording, to use on apparel.

 

S.O.I Security Inc. Miami, FL 2004-2005 Sales/Marketing

Sold guard service that company provided to residential and commercial property; Prepared proposals for sales meetings; etc.

 

Safe & Sound Security Inc. Miami, FL 2001-2004 Secretary

Schedules appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business detail, Reads and routes incoming mail. Locates and attach appropriate file to correspondence to be answered by employer. Take dictation in shorthand or by machine.

 

Honors and Awards:

Certified Phlebotomy Technician as of 10/13/2010

Certified Medical Assistant as of 9/25/2010

CPR Certification as of 04/2010 to 04/2012

Blood borne and Airborne Pathogens Certification as of 02/2010 to 02/2012

President's List, Six Quarters

10-key Certificate



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