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Desktop support

Location:
Chennai, TR, India
Salary:
8 lacs pa
Posted:
March 29, 2012

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Resume:

THIRUSENTHILATHIBAN.K

#**A,**th Cross,

Sowmya Nagar,

Perumbakkam,

Chennai-600100

PRIMARY SKILLS: Windows System Administrator

MSC Information Technology Having total 6+ years of experience in IT Industrial.

KEYSKILLS

Windows 9x/NT/2000/XP/Vista/Windows7/2003/2008server, Lotus Notes8.5 client.

AREA OF SPECIALIZATION

Client/Server Tech., System Administration, PC Maintenance, Lotus notes, Eudora and webmail accounts

ROLES

Windows desktop support

Total Year of Experience: 4+ years

EDUCATIONAL QUALIFICATION

PG Degree : Master of Science in Information Technology (MSIT & Ecom) Manonmanian Sundaranar University, Tirunelveli, TamilNadu

Year of passed: 2002

Percentage : 74.36

UG Degree : Bachelor of Science (Physics), Manonmanian Sundaranar University, Tirunelveli, TamilNadu, India

Year of passed: 2000

Percentage : 72.36

MBA-Finance

Percentage : 54

Year of Passed:2006

EMPLOYMENT

CURRENT EMPLOYER

Tata Consultancy Services, Bangalore as Windows System Administrator from Jan2008 to Till Date (www.tcs.com).

PREVIOUS EMPLOYER : 1

Wipro Infotech, Bangalore as Desktop support from May 2007 to Dec 2007

Working place: Honeywell Technologies, Bangalore

PREVIOUS EMPLOYER : 2

Circutek, Bangalore as Customer Support Engineer from Sept 2005 to May2007

Project Profile

Since January 2008 – Dec2011

Tata Consultancy Services, Bangalore

Title : Infrastructure Services

Period : Jan2008 to Dec 2011

Client Name : Infrastructure Services, TCS-Internal

Role : Team member

Responsibilities : Desktop support(L2 Desktops)

Project : Setting up and maintaining the TCS servers and desktops and its related projects at JAL/Dhara. Handling server security and helping the project for capacity management. Handling ad-hoc requests raised by the project.

Hardware : HP Proliant DL380 G4 servers,Dell Power edge servers,IBM I series servers,Dell Optiplex desktops

Operating System Windows XP/2000/2003/2008 servers.

Current Location: Tata Consultancy Services ,Chennai

Since Jan2012-Till date

Title : Infrastructure Services

Period : Jan2012 to till date

Client Name : Infrastructure Services, TCS-Internal

Role : Team member

Responsibilities : Desktop support(L2 Desktops)

Project : Setting up and maintaining the TCS servers and desktops and its related projects at Digital Zone. Handling server security and helping the project for capacity management. Handling ad-hoc requests raised by the project.

Hardware : HP Proliant DL380 G4 servers,Dell Power edge servers,IBM I series servers,Dell Optiplex desktops

Operating System Windows XP/2000/2003/2008 servers

JOB RESPONSIBILITIES

• Supporting, Monitoring, Troubleshooting & Administrating in windows servers through Zabbix tool

• Maintenance and updation of Internet and Intranet web sites.

• Configuration,trouble shooting in ADS,and Domain controllers

• Configuration of DHCP,DNS and IP reservations in Domain controllers

• Software installation through SCCM

• Up gradation of Windows 7 from Windows XP

• Configuration and maintenance of RAID in Windows 2003 and 2008 server Environment.

• Experience in Disk Quota Management, DES(Disk encryption system)

• Experience in Active Directory and implementing to maintain security.

• Installation and trouble shooting of the above products.

• Monitoring Symantec anti virus console and checkup the anti virus updates.

• Monitoring WSUS servers and patches deployements to all the clients from the server

• Monitoring the compliances through Enterprise Security Manager

• Monitoring the system softwares through SCCM & OCS tools.

• Installation and configuration of WINDOWS 2003/2008 servers

• Security implementation including user rights and authentication, Profiles and Policies management.

• Backup and restoration using Veritas net backup software(Weekly and monthly)

• Statistics and Events Monitoring of servers health status through ZabbixCreating Daily,weekly,Monthly reports(ITIL Reports,Security Metrics reports)Sufficient experience in Group Policy and remote installation

May 2007 to December 2007

Wipro Infotech, Bangalore

Title : Desktop Support

Period : May 2007 - Dec 2007

Client Name : Honeywell

Position : Team member

Responsibilities : Desktops and server Administration

To maintain and support the infrastructure like the Windows desktops,Servers, Workstations, Antivirus Management, Backup etc

Hardware : IBM Think Centre, Dell Power Edge Servers, HP Proliant DL 380 Server, Laptops, Dell Optiplex desktops

Operating System : Windows XP/2000/2003,

JOB RESPONSIBILITIES

• Installation, Administration and Configuration of Windows XP,windows2003 server 2000 servers.

• Installing and Configuring File, Print, SQL server

• Administration of Mc afee deploying the Mc afee anti virus to desktops .Managing anti virus definition updates to clients from server. Daily updates of AV review.

• Configuration of lotus notes and outlook mails in the user profiles

• Using of GHOST image for the new desktop installation

• Microsoft patches updates from the internet

• Backup and restoration through NTbackup

• Installation & configuration of Citrix and Clear case

• Configuration of TCP/IP.

• Sufficient experience in SQL commands

CERTIFICATIONS

1. ITIL-V3 - Completed

Year Of Passed : 2009

2. Windows networking and hardware

Location : Wintech, Tirunelveli, Tamilnadu.

Duration : 6 months

3. Preparing MCSE for Windows 2003 server

Regards,

THIRUSENTHILATHIBAN.K



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