Pamela S. Karlson

***/***-**** (residence)

***/***-**** (cell)

Executive Administrative Assistant

Profile

Experienced Executive, Group and Legal Administrative Assistant support professional offering versatile office management skills and proficiency in Microsoft Office programs. Adept at presentation development, and planning and organizing meetings and corporate events. Skilled at communication with all walks of people. Strong planner and problem solver who readily adapts to change and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

Bachelor of Science, Business Management, University of Phoenix, Troy, Michigan, 2003

Key Skills

Executive, Group and Legal Support Travel Management

Office Management Calendar Management

Database Administration Spreadsheets / Reports

Event Management Records Management

Program Management

Computer Skills

MS Word MS Excel

MS PowerPoint Oracle

Lotus Notes Microsoft Outlook

Concur

Experience

Learning Care Group

Novi, Michigan

August 2011 to Present

Executive Administrative Assistant

Assist Chief Operating Officer in managing operations of more than 900 pre-school and early education facilities in 37 states, including direct reports of seven regional vice presidents and corporate staff of 20. Communicate and follow up with customers on urgent issues. Develop PowerPoint presentations for Board of Directors and other meetings; develop and maintain priorities list; heavy calendar responsibilities; schedule meetings; arrange travel and manage expense reports; review and respond to email of executive; draft correspondence and reports; handle telephones, and manage personal business of COO.

Chrysler Group, LLC, Auburn Hills, Michigan

April 1997 to November 2008

Business Specialist, Executive Administrative Assistant, Legal Administrative Assistant

Highlights

Business Specialist, Paint Operations

Program management and implementation of new business programs at Chrysler paint shops, coordinating teams and timing. Department liaison to several internal and external business groups. Material Cost Management representative for Paint Operations reporting to President of Corporation.

Executive Administrative Assistant, Stationary Environmental and Energy, and Executive Legal Administrative Assistant, Products Liability

Compose both written and electronic correspondence

Manage telephones, calendar and appointments of group

Coordinate travel arrangements, both domestic and international, and manage expense reporting

Plan and coordinate large meetings, training groups and conferences

Coordinate and participate in staff meetings, forwarding minutes and handling action items

Develop PowerPoint presentations and organization charts in Visio

Develop and maintain Excel spreadsheets of corporate environmental sites

Handle extremely confidential and sensitive information regarding financial transactions of the

corporation as well as personnel issues

Liaison to several departments

Manage several projects at one time

Supervise clerks

Manage floor space of department, including office/cubicle moves, and installation of computers and

telephones

Plan and coordinate charity and employee recognition events

Prior Work Experience

Several years’ experience at Detroit’s largest law firms, including Hongiman Miller Schwartz and Cohn and Howard and Howard, specializing in environmental, corporate, estate planning, litigation, contracts and commercial real estate.

References

James A. Carlson, P.E., Director (retired) Chrysler Corporation, 734/718-0120

Debora Hester, P.E., Manager of Asset Reutilization, Chrysler Corporation, 248/421-5402

Thomas Bjelica, Senior Manager, Paint Operations, Chrysler Corporation, 248/576-2578

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