Customer Service Administrative Assistant
Resume:
Chandra Shields
Stone Mountain, GA 30088
***********@*****.***
Objective: To obtain an Administrative Support/Customer Service position
Experience: Program Assistant
July 2010-October 2010 Navigator Staffing Services, Atlanta, GA
• Processed claims to be mailed in a timely manner
• Conducted patient appointment follow up calls
• Replenished printer with paper as needed
• Restocked supplies
• Directed claimants to appropriate adjudicators
• Sorted and distributed mail
• Handled inbound and outbound faxes
City of Belzoni Belzoni, MS
Water Billing Clerk 08/2009 to 01/2010
Tabulated and posted data in record books
Prepared, issued and sent out receipts and bills
Resolved complaints
Opened new accounts
Accepted utility bill payments
Lowe's Flowood, MS
Customer Care Associate 11/2005 to 03/2008
Inventory control
Distributed payroll checks
Operated cash register to itemize and total customers' purchases
Trained new hires
Wherehouse Music Decatur, GA
Assistant Manager 12/2000 to 08/2003
Operated cash register to itemize and total customers' purchases
Stocked shelves and marked prices on items
Counted money in cash drawer before and after the work shift
Supervised 7 employees and scheduled work hours
Responsible for opening and closing facility
Winn-Dixie Stone Mountain, GA
Assistant Bookkeeper 08/1999 to 08/2000
Operated cash register to itemize and total customers' purchases
Collected cash, check, and charge payment from customers
Cashed checks
Counted money in cash drawer before and after work shift
Trained new hires
Shields Express Belzoni, MS
Administrative Assistant 03/1994 to 07/1999
Organized daily service schedules
Processed payroll
Handled customer accounts
Kept records of services in progress
Education: Virginia College Jackson, MS
Associate’s Degree 2007
Argosy University Phoenix, AZ
References: Available upon request
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