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Customer Service Quality Control

Location:
San Antonio, TX
Posted:
January 23, 2012

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Resume:

Susan Ramirez

San Antonio, TX *****

Cell: 210-***-**** (primary)

Email: m88yry@r.postjobfree.com

Available for all shifts

OBJECTIVE: To obtain a challenging and rewarding career opportunity where my customer service, leadership, patient care background may be utilized to its full capacity.

EMPLOYMENT:

February 12, 2011 – Current : North east Methodist hospital

Worked in a hospital in the laboratory department with extensive face to face patient care, extensive data entry. Responsibilites included working in out patient care, blood draws, proccessing specimens accordingly in the lab as well as sending out to other lab facilities. Daily interaction with all patients and personnel. 20 -100 lab draws daily.

November 15, 2010 -- February 01, 2011 Integrated health strategies and solutions

Worked in a mobile unit traveling to various cities as well as out of the country performing wellness screenings ie, phlebotomy, bmi., bone density tests, hearing and vision tests. I was responsible for maintaining the quality and reliability of delivering blood specimens to accurate locations. Collecting all data and summarizing daily logs, purchasing supplies, inventory control, and quality control.

January 01, 2007 -- November 15, 2010 The Lipo Surgery Clinic

Worked in a well established medical facility promoting cosmetic surgery, I worked as a "Face Consultant", meeting with potiential clients for medical office procedures, solicted various products to individuals and surpassing sales goals. Making appointments to participate in various promotions. Assisted the doctor in surgeries, prepping room for photos, measurements. I helped with front desk duties as well as back office, also performing phlebotomy while delivering excellent customer service.

June 10, 1992 -- November 01, 2007 Di's Health service

Worked in a home health agency, delivering excellent relations with clients. I assisted with taking care of the elderly, giving medications to clients, helped with feeding bathing and personal care. I worked in there home while achieving customer loyalty through repeat visits and contractual agreements



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