Jerica Richard
** **** ****** ****** ******* Islip NY, 11722
**********@*****.*** 917-***-****
MANAGEMENT PROFILE
Operations Oversight Team Leadership Conflict & Dispute Resolution
Highly accomplished professional with diverse experience poised to transition solid background in sales and administration trade to excel in a management position within the retail industry. Excellent interpersonal skills: to motivate and direct others in a supportive and cooperative environment. Offer outstanding team leadership and conflict resolution skills. Administration expertise; coordinate with management, cross-reference with vendors in the execution of daily tasks and functions.
CORE COMPETENCIES
Sales/Vendor Relationships Counseling & Training Conflict & Dispute Resolution
Customer Outreach Services Operations Management Sales Showroom Assistance
PROFESSIONAL EXPERIENCE
Expeditor, Showroom Assistant
DONGHIA, INC- NYC, NY
2005-2011
• Trained personnel with company procedures, vendor relations and problem solving
• Worked with vendors to mitigate client issues
• Liaison between sales staff, outside vendors and clients
• Updated on all reserves and orders
• Processed payments of orders
• Followed up on reports and updated orders accordingly
• Clerical duties such as: phones, filing, faxing, mail distribution
• Assisted with the set up of showroom events
• Inventory of office supplies
• Data entry
Receptionist
HQ Global Workplaces, NYC, NY
2000-2005
• Clerical duties such as: phones, filing, faxing, typing
• Arranged travel accommodations for clients & their guests
• Client relations such as: prepared presentations, scheduled conference rooms, and catering
• Worked with property manager to resolve client issues
• Inventory of office supplies
EDUCATION
Fashion Institute of Technology
Hunter College
Central Islip High School