Customer Service Administrative Assistant
Resume:
Araceli Rodriguez
Austin, TX **744
***.*********@*****.***
Objective: A long-term position that will utilize my skills learned through work and school
Experience:
Minacs
District Specialist Duties include managing multiple files or more at
a time, working with service managers at dealer ships to find a
suitable solution for the customer regarding the complaint with the
General Motors vehicle. Working with irate customers, and working
with multiple computer programs and data base.
Todo Wireless
11/12-03/12 Duties included opening and closing store, counting inventory,
balancing opening and closing cash. Connecting pre-paid cellular
service. Interacting with clientele on a daily basis and helping them
with any difficulties or questions regarding their cellular devise.
Lee Law Firm
11/10-09/11 Legal Assisstant
General duties include providing attorneys with essential legal
assistance, including receptionist work, drafting correspondence,
scheduling appointments, documenting deadlines, legal research,
investigative work, and managing clientele files.
Pre-litigation duties include interviewing potential clients, initiating new claims, requesting medical records and medical bills, requesting medical liens, communicating with insurance companies, and drafting demands.
Litigation duties include drafting and filing petitions, drafting discovery, and scheduling depositions.
Family Law duties include drafting and filing original petitions for divorce, and drafting final divorce decrees.
Cash America
8/09 – 1/11 Customer Service Representative Duties include heavy interaction with customers; secure loans; reach monthly sales goal;balance and cash out cash boxes at end of day; organization of items.
Target
07/08 - 8/09 Store receptionist Duties included answering and routing telephone
calls; assist with human resources manager on scheduling interviews
and helped out whenever asked.
Education: Travis High School, Austin, Texas – graduated May, 2008
Capitol City Careers, Austin, Texas – graduated February, 2010. I completed a nine month certification program specializing in Legal Administrative Assistant.
Skills
Proficient in Spanish Language – Read, write and speak
Acquired skills in Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Plaintiff Software Program, Lexis Nexis, Prodoc, E-filing, and Practice Master
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