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Quality Director/Manager

Location:
United States
Salary:
Negotiable (Presently at $92K Annually
Posted:
August 18, 2010

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Resume:

MERRILL W. YEO

**** ****** **. *.*., Aumsville, Oregon 97325

Tel: 503-***-**** E-mail: m3hhfc@r.postjobfree.com

OBJECTIVE

A senior technical position directing a Manufacturing / Quality Operation, Manufacturing Engineering, or New Product Introduction Team. Priorities targeted to product integrity, cost control and producibility.

SUMMARY

Extensive experience in Leading Edge Electronics Manufacturing, emphasizing in the areas of Operations, Quality Assurance, Materials ,Manufacturing Engineering and Logistics Management. Organized, methodical, insightful, results oriented, hands on, proven manager with demonstrated problem solving skills and success.

 Supplier qualification, development, management  Internal, external customer support and problem resolution

 Supplier controls, quality plans and improvement  Cost savings through design alternatives in materials and processes

 Environmental and regulatory requirements UL and FAA

 Timely, cost effective new product introduction / implementation.

 Development and implementation of automated assembly and test systems  Quality Management systems in compliance with ISO 9000 and AS 9100 standards

EXPERIENCE

TRAEGER PELLET GRILLS LLC, WILSONVILLE OR. 2010-Present

Quality Assurance Manager

Manage all areas of product quality, design engineering and factory service for this provider of pellet grills, sauces, rubs and accessories.

• Led the executive team in the development of an ISO 9001 compliant quality management system.

• Implemented and managed the receiving and final inspection/test operations along with document and configuration control functions.

• Initiated and facilitated a documented engineering change control system that established formalized configuration control, effective material, and operations planning for effective supply chain management.

• Documented a supplier capability qualification process for all Asian supplier processes that were previously vertically integrated.

• Developed a 3rd party supported call center to handle 24/7 response for warranty service.

PECO MANUFACTURING INC., PORTLAND OR. 2004-2009

Quality Assurance Director

Managed product and process quality of for this multi-faceted Aerospace / Industrial and Electronic Controls manufacturer to support multiple customer needs. Define and establish quality systems, supplier qualification, data collection, analysis and continuous improvement functions both internal and for key strategic suppliers that are AS9100 / ISO9001:2000 compliant. Implement and drive quality requirements that support accelerated successful new product introduction and outsourced low margin products to two China suppliers to reduce cost.

• Attained AS9100 / ISO9001:2000 3rd party registration. Trained internal quality auditors and launched quality audit program.

• Developed and scheduled monthly management business reviews focussed on quality performance measures for each internal manufacturing unit to assign and report on CA/PA/CI actions.

• As the FAA FAR 145 Accountable Manager, overhauled the RMA and FAA repair station customer process to expedite repair returns and analyze failures for corrective / preventive action and continuos improvement.

• Implemented auditing functions in lean manufacturing processes with focus on single piece pull builds.

• Manages product configuration management control with responsibilities for all product documentation including engineering change control board.

• Reviews all new product quotes for producibility and required quality requirements.

• Developed and implemented a Quality System Requirements training overview for all existing personnel and new hires.

• Served as a project sponsor to develop several Kaizen (Lean) Workshops.

WHITE ELECTRONICS DISPLAY SYSTEMS DIVISION, HILLSBORO OR. 2002-2004

Quality Assurance Manager

Manage product and process quality of for this display solutions provider to support multiple business units and customer needs. Define and establish quality systems, supplier qualification, data collection, analysis and continuous improvement functions both internal and for key strategic suppliers. Drive quality requirements and quality problem resolution in timely manner to reduce cost and support new product programs

• Created an effective quality system in compliance with AS9100 and ISO 9001:2000 requirements Trained internal quality auditors and launched quality audit program

• Resolved issues with customers that had existed over several years with the implementation of rapid response and containment, consistent corrective action process, reporting and overall improved response time to closure.

• Organized, streamlined process to support compliance audits from regulatory agencies. (UL/ FAA)

• Managed product configuration management control with responsibilities for all product documentation including engineering change control board.

• Contract review and negotiations with customers and subcontractors.

• Ensured timely new product introduction through product process validation plan and quality process control plan implementation.

• Coordinated all failure analysis activities on product assemblies, finished product, and incoming materials using on-site equipment, as well as, external laboratories

• Served as a project sponsor to develop several project charters for Six Sigma Green Belt teams and with multiple customers.

INFOCUS CORPORATION, WILSONVILLE OR. 1998 to 2002

Senior Supplier Quality Engineer

Quality technical staff member for the leading provider of digital projection and presentation systems.

• Assisted in development and implementation of the supplier quality management system.

• Established a qualified supplier base for all purchased electronic subassembly commodities by publishing, monitoring and reporting required monthly/quarterly supplier quality metrics.

• Reduced measured incoming DPM levels from 30K to less than 10K DPM by generating and managing supplier fast track quality improvement programs.

• Ensured suppliers consistently met production ramp schedules by providing on-site support in light of copious design changes and material availability.

• Increased existing supply base with only qualified and approved sources by initiating audit and risk assessment procedures based on Total Quality Management requirements with emphasis on Continuous Quality Improvement, D.O.E and Process Capability.

• Served on three cross-functional electronic assembly commodity teams comprised of design, manufacturing/test engineering and procurement functions.

MET ONE INC., GRANTS PASS OR. 1993 to 1997

Quality Assurance Manager (1994 to 1996)

Managed all areas of product quality for this airborne and liquid optical laser based particle counter systems manufacturer.

• Developed a quality management system in compliance with the ISO 9001 standard that was implemented during mid 1996 and subsequently attained registration.

• Initiated and managed the receiving and final inspection operations to comply with the ISO requirements which increased out of box yields and reduced customer returns by approximately 15%.

• Scheduled, coordinated and facilitated all customer quality and calibration system audits.

Systems Manager (1993 to 1994)

Managed the systems integration subsidiary for this airborne and liquid optical laser based particle counter systems manufacturer.

• Scheduled the systems integration at Met One along with installation / commissioning and system product training at the customer's site.

• Established traceable integration, installation and training procedures in compliance with both ISO and GMP requirements, along with development of FDA validation test documentation.

SCI SYSTEMS INC., WATSONVILLE CA. 1992 to 1993

Engineering Manager

Managed the document control function and both the Manufacturing and Test Engineering

departments.

• Established an ISO 9002 compliant Quality Management System that attained registration.

• Designed and implemented a fine pitch SMT assembly and test process for all new products.

• Designed and developed a concurrent new product introduction system inclusive of design for manufacturing requirements and interface with customers via design reviews.

• Implemented a shop floor control system with an on-line documentation system for manufacturing and quality management systems in compliance with the ISO 9002 standard requirements.

ADDITIONAL WORK EXPERIENCE

Lear Siegler Telecommunications Anaheim, California Manufacturing Engineering Manager

Western Digital Corp. Irvine, California Manufacturing Engineering Manager

Emulex Corp. Costa Mesa, California Manufacturing Engineering Manager

EDUCATION:

• BS Industrial Technology C.S.U.L.B. Long Beach CA.

• Certified Lead Assessor for ISO Quality Systems 1994 and ISO 9001 Quality Systems 2000

• Hundreds of hours in Courses such as: ISO9001:2000, AS9100, Supplier Qualification and Management, Quality, Statistics, Communications, Project Management, Code of Conduct and Others.

AFFILIATIONS:

• Senior member of Society of Manufacturing Engineers

• Member American Society for Quality



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