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Sales Training

Location:
East Falmouth, MA
Posted:
June 12, 2012

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Resume:

Wendy E. N. Thomas

** ******* ***** ****

Merrimack, NH 03054

m0qy5k@r.postjobfree.com

(W/H) 603-***-****

STRENGTHS

Excellent verbal and written communication skills, as well as, project leader skills. Experience in Features, Interviews, Special Reports, White Papers, Manuals and User Guides. Experience in design and delivery of Learning Solutions. Excellent organizational, implementation, and evaluation skills.

EMPLOYMENT HISTORY

Journalist/Writer - June 2002 to present

Have extensive experience in marketing communications, press releases, blogging, and web article writing

Co-Founder, contributing member, and author – www.Savvyb2bmarketing.com – a B2B marketing blog.

Author/founder – www.nhwn.wordpress.com – writing advice from writers. Author – www.simplethrift.wordpress.com – personal/features blog

Article/Media Writing experience -

• Web content writer for ESPN

• Marketing Blog writer for INTEL

• Columnist, Features Writer - Nashua Telegraph

• Staff Writer New Hampshire Challenge Magazine – serving NH’s disability population

• Regular contributor to Backyard Poultry magazine

• Regular contributor/Columnist to Parenting NH magazine, Monadnock Table Magazine

• Published in Family Fun, Stepping Stones Magazine , Kidz Magazine, Heart of New England, Wise Woman, Women’s Day, Reader’s Digest, Momlogic.com

Jackson and Thomas eWriting Services 2011 – Co-Owner

Responsible for writing company’s e-copy including website content, blogs, e-press releases, and e-newsletter material.

Wildcat Learning Solutions, 1994 - present

Wendy Thomas – Owner/ Instructional Designer

Independent Consultant responsible for defining and analyzing audience needs, designing content utilizing Instructional Design standards, developing materials, and delivering and evaluating end products. Clients include: Hewlett Packard, Fidelity Investments, Fidelity Institutional Retirement Services Company, Teradyne, ChemFab, Shiva, Philips, Open Market Inc., iPower, Digital Equipment Corporation, Lotus Development Corporation, Iris Associates, Compaq Computer Corporation, Unitrode and Auburn.

Extensive experience designing and writing technical training materials and user manuals for both computer and medical/scientific audiences. Experienced with online help including text, video, and graphics files.

Have produced:

• Webinar Training

• Training materials, user guides, job aids, tests

• Self-paced medical hardware training materials

• Technical Writing seminars

• Sales training seminars

• Course evaluations and development

Instructional Design Skills

Independent Consultant responsible for Audience, Task, Needs, and Skills analysis. Designed training for classroom and online courses. Defined, designed, developed and delivered several projects including:

• Solutions Architecture

• Learning Services Skills Analysis

• DEC mentor on-line testing

• VMS System Network Curriculum

• DECforms Customer Needs Analysis

• VxWorks Programming CBI

• Compaq/HP Sales and Marketing Curriculum

Course Development Skills

Independent Consultant responsible for design, development, and delivery of:

• VMS System Management Curriculum

• VMS System Network Management Curriculum

• VMS User Courses

• Compaq/HP Sales and Marketing seminars and curriculum

Technical Writing Skills

Responsible for 10 volumes in the VMS Documentation Set including:

• VMS System Error Messages (both volumes)

• Installation Guides

• New Features Guide

• VMS Mail/Sort

Also responsible for Release Notes and Technical Writers Guide.

Digital Equipment Corporation/Compaq 1984-1994

VMS group Technical Writer/Course Developer/Instructional Designer

ACADEMIC POSITIONS

Rivier College, Nashua, NH

1988

Adjunct Faulty

Taught the following classes (Graduate and Undergraduate):

• Technical Writing

• The Writing Process

• Presentation Skills

• Instructional Design

Middlesex Community College, Middlesex, MA 1988-1989

Technical Writing Instructor

Technical Writing Instructor for 8 month Technical Writing Program

EDUCATION

San Diego State University, 1992

Graduate Certificate, Instructional Design

Fairfield University

Master of Arts, School of Corporate and Political Communications / Corporate Psychology

Sacred Heart University, 1983

Bachelor of Science in Medical Biology

University of Connecticut, 1981

Bachelor of Arts, Scientific Journalism with a minor in Chemistry and Biology



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