Zainuddin Syed

*** ******* ***** ******: 630-***-****

Bolingbrook, IL 60440 Email: lzt2lw@r.postjobfree.com

OBJECTIVE

Seeking innovation particular in technology, to learn to create a better tomorrow for underdeveloped countries

AREAS OF EXPERTISE

• Customer Services & Relations

• Problem Solving & Follow-Up

• Friendly and persuasive with clients via telephone

• Troubleshooting computer problems

• Excellent interpersonal skills

• Polished skills in organization and planning

• Competent in individuality and teamwork

• Uniquely Creative and detail-oriented

• Willingness to do more than asked

• Ability to set priorities and meet deadlines

• Fluent in Urdu and Hindi

• Have high regards for work ethics

TECHNICAL SKILLS

Operating Systems: Advanced user in Red Hat Linux 4 , Oracle Enterprise Linux 5, Windows XP, Windows 7

Software Tools & Packages: OEM, SQLPLUS, RMAN, EXPDP, IMPDP, ASMCMD, SRVCTL, CRSCTL, DGMGRL

1.5 years experience: Oracle 10g RAC and ASM, Oracle 10g Dataguard (Physical and Logical)

2 year experience: Oracle 11g R2, Oracle OEM, Oracle datapump and original export and import

3 years experience: Oracle 10g R2 and Oracle RMAN

EDUCATION

Devry University July 2011- Present

College of Engineering and Information Sciences Major: Networking and Telecommunications management

Expected Degree: B.S June 2013

Joliet Junior College August 2010- June 2011 Career and Technical Education Major: CIS/MIS

WORK EXPERIENCE

Ontario Trading Bolingbrook, IL April 2010 –Present

Jr. Oracle DBA under Azeem

• Create, maintain, and monitor Oracle 10g, Oracle 10 RAC, and dataguard databases

• Monitor daily backups of databases and perform recoveries if needed

• Perform daily datapump, export or import refreshes for schemas etc.

• Monitor and perform duties related to Oracle RAC databases and CRS health

• User management for developers

• Addressed security issues and applied appropriate security and upgrades via OPATCH with Azeem

Lux Chateau Lombard, IL April 2009 – Februrary 2010

Help Desk

• Identified, applied troubleshoot, and analyzied computer related issues. Determined appropriate course of action, and conducted repairs; modifications; and upgrades of internal components and peripherals as needed.

• Formatted hard drives; Determined appropriate file system FAT, FAT32, NTFS, installed and configured operating systems

• Installed and configured software applications, telnet connections, and electronic mail. Trained and assisted 30 internal end users in the proper use and procedures.

• Installed Network Interface Cards (NICs), Setup bindings, IP addresses, WINS, and DNS configuration.

Marathon Gas Bolingbrook, IL December 2008 – April 2009

Cashier

• Provided excellent customer service as well as via telephone

• Operated cash, check, and credit transactions averaging $800 per shift

• Presented a respectable and sophisticated demeanor

• Offered help and support throughout various departments in the store

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