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Customer Service Manager

Location:
Santa Fe Springs, CA, 90631
Salary:
40000
Posted:
May 15, 2012

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Resume:

ASTERIA BASUNI

760-***-****

*** * ***** **, ** Habra, CA 90631

aabasuni@gmail.com___________ _ _______________

OBJECTIVE: Seeking a position as an accountant that will allow me the opportunity to use my

education and abilities in accounting to further enhance the company’s objectives and strategies. I am attentive to detail, highly motivated and able to work well with little supervision, enjoy problem solving and interacting with others to solve any situation at hand. I excel under pressure, am well organized and patient while working with others. With a well-rounded background in customer service and management, I am eager to further enhance my education and experience as well as furthering the organization’s short-and-long-term goals.

EDUCATION:

Bachelor’s of Art Degree, Economics December 2007

University of California, Irvine, CA

Courses include

Financial Accounting

Managerial Accounting

Spreadsheet Accounting Course

Micro and Macro Economics

Managerial Economic

Demand and Supply Economic

WORK EXPERIENCES

Production/Assistant Manager March 2010-February 2012

ECLAT TEXTILE., La Puente, city of Industry, CA

Responsible in Production & Sales Orders

Responsible for contacting customer& vendor

Responsible for customer services

Responsible for the shipping (UPS, FEDEX, etc)

Responsible for all customer complaints and dissatisfactions for fabric quality, late shipment, etc

Bookkeeper/Accounting Assistant January 2008 –December2009

AlFab Specialties, Inc., Anaheim, CA

Responsible in accounts payable, data entry, matching, batching, coding invoices, and process payment to vendors.

Responsible for reviewing and processing Time Sheets and transmitting Payroll on a BI-weekly basis using Paychex Payroll System

Responsible for writing manual checks as required, Inputting manual checks into A.D.P creating a manual check log

Responsible for Garnishments, Child Support Orders and other work verification

Keeping Contact with Vendors, Maintaining an Accounts Payable log for checks that are paid

Prepare month-end closing as well as quarter-end and year-end.

Prepare Projected Cash Flow for the following month

Prepare job profitability report that allows project managers to analyze the current profit.

Responsible for preparing 1099 forms for all vendors

Responsible for all the insurance renewal, including auto, general liability, etc.

Store Manager July 2004 – December 2008

Zebra Coffee., Cerritos, CA

Responsible in keeping track of inventory in order to re-stock and re-order needed products

Responsible in money register, as well as counting, batching, and balancing at the end of shifts.

Participated in hiring new sales associates as well as the training and supervision

Responsible for all customer complaints and dissatisfactions

SKILLS:

Proficient in Paychex payroll system, MAS 90 software and Microsoft Works, including Word, Excel, Outlook and PowerPoint. Fluent in speaking and understanding Indonesian.

CO-CURRICULAR ACTIVITIES:

Finance Association

Board Director of Social Activities

Indonesian Student Club

Board Director of Human Relations

REFERENCES AVAILABLE UPON REQUEST.



Contact this candidate