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Customer Service & Accounts Specialist Professional
Columbus, OH
... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality over time. • Played a key role in calibrations and quality review sessions, ensuring consistency and fairness across ... - Dec 12
... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality over time. • Played a key role in calibrations and quality review sessions, ensuring consistency and fairness across ... - Dec 12
Data Entry Roles
Hilliard, OH
... Core Competencies Data Entry & Validation KYC & Regulatory Compliance Client Documentation Review Digital Health & Therapy Data Platforms Due Diligence & Risk Monitoring Process Improvement & QA Support Banking & Financial Records Management ... - Dec 02
... Core Competencies Data Entry & Validation KYC & Regulatory Compliance Client Documentation Review Digital Health & Therapy Data Platforms Due Diligence & Risk Monitoring Process Improvement & QA Support Banking & Financial Records Management ... - Dec 02
Senior QA Analyst with 10+ Years Experience
Columbus, OH
Delores Benning *********@*****.*** 614-***-**** SUMMARY: Quality Assurance (QA) professional with extensive experience in web, mainframe, and ATM testing across Healthcare, Banking, Insurance, and HR PeopleSoft systems. Skilled in manual testing, ... - Dec 01
Delores Benning *********@*****.*** 614-***-**** SUMMARY: Quality Assurance (QA) professional with extensive experience in web, mainframe, and ATM testing across Healthcare, Banking, Insurance, and HR PeopleSoft systems. Skilled in manual testing, ... - Dec 01
Business Analyst with 5+ Years of SDLC Expertise
Columbus, OH
... Prepared comprehensive BRDs, FRDs, use cases, acceptance criteria, and gap analysis documentation to guide development and QA teams. Supported project managers in tracking project milestones, deliverables, and timelines, contributing to the overall ... - Nov 26
... Prepared comprehensive BRDs, FRDs, use cases, acceptance criteria, and gap analysis documentation to guide development and QA teams. Supported project managers in tracking project milestones, deliverables, and timelines, contributing to the overall ... - Nov 26
Accounting & IT-enabled Financial Management Professional
Lewis Center, OH
... So, alongside the Controller and CFO we created a new Finance and Accounting department. Once new accountants were hired, I helped to train the new staff as their accounting manager, improve old process, and bring their accounting practices into ... - Nov 21
... So, alongside the Controller and CFO we created a new Finance and Accounting department. Once new accountants were hired, I helped to train the new staff as their accounting manager, improve old process, and bring their accounting practices into ... - Nov 21
Technical Solutions Engineer & Platform Admin Lead
Columbus, OH
... completed QA and UAT testing for releases on the company’s main hub app, Adviceworks. • Owned the project on reducing the rate of NIGO in account transfers from 25-30% down to 5-10%. Performed RCA via tools like SQL, Tableau, and Docupace, and ... - Nov 21
... completed QA and UAT testing for releases on the company’s main hub app, Adviceworks. • Owned the project on reducing the rate of NIGO in account transfers from 25-30% down to 5-10%. Performed RCA via tools like SQL, Tableau, and Docupace, and ... - Nov 21
Senior Salesforce Developer
Columbus, OH
... Delivered large-scale implementations such as Salesforce AgentForce, collaborating with cross-functional teams including business stakeholders, architects, and QA. Executed API integrations, data migrations, and Salesforce DevOps workflows using ... - Nov 19
... Delivered large-scale implementations such as Salesforce AgentForce, collaborating with cross-functional teams including business stakeholders, architects, and QA. Executed API integrations, data migrations, and Salesforce DevOps workflows using ... - Nov 19
Project Coordinator
Columbus, OH
... ●Executed and created team resource libraries in SharePoint and Microsoft Office Suite for both resources to be used by internal team members for project guidance and clients looking to engage QA and escalation work. ●Specialized in executing non ... - Nov 13
... ●Executed and created team resource libraries in SharePoint and Microsoft Office Suite for both resources to be used by internal team members for project guidance and clients looking to engage QA and escalation work. ●Specialized in executing non ... - Nov 13
Machine Learning Data Analysis
Dublin, OH
... ●Hands on coding expertise utilizing AXIOM Controller View, TM1, Data Stage ETL, Tableau, Cognos Reporting Tool & SQL ●6 + Years Agile methodology project development experience ●9 + years’ experience in regulatory reports. ●Exceptional background ... - Nov 05
... ●Hands on coding expertise utilizing AXIOM Controller View, TM1, Data Stage ETL, Tableau, Cognos Reporting Tool & SQL ●6 + Years Agile methodology project development experience ●9 + years’ experience in regulatory reports. ●Exceptional background ... - Nov 05
Stack Developer Spring Boot
Columbus, OH
... Design Patterns Observability & Monitoring Singleton, Factory, MVC, Front Controller and DAO pattern. Splunk, Honeycomb, ... Managed all levels of AWS services across live, staging, and QA environments, ensuring seamless cloud operations. ... - Oct 15
... Design Patterns Observability & Monitoring Singleton, Factory, MVC, Front Controller and DAO pattern. Splunk, Honeycomb, ... Managed all levels of AWS services across live, staging, and QA environments, ensuring seamless cloud operations. ... - Oct 15