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Software Maintenance

Location:
San Diego, CA, 92114
Salary:
19-21-hr
Posted:
April 02, 2012

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Resume:

William Maurice Hultz

*** ******** ** *** *****, CA 92114 619-***-**** lw3ek4@r.postjobfree.com

National University graduate offering a strong academic background in Cyber Security and Information.

Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

Education

NATIONAL UNIVERSITY – San Diego, CA, Master’s Degree in Cyber Security Information Assurance. Feb 2012

NATIONAL UNIVERSITY – San Diego, CA, B.S. in Criminal Justice. 2010

Computer Technician (2005 to Present):

• Performs installation, preparation and commissioning/decommissioning of desktop and laptop computer systems, printers, cell phones, business applications and assorted end-user devices.

• Performs troubleshooting, repair, upgrade and maintenance of desktop and laptop computer systems, printers, cell phones, business applications and assorted end-user devices.

• Provides high-quality, end-user support for help desk and service requests.

• Performs desktop computer hardware and software upgrades and enhancements.

• Performs routine commissioning and decommissioning of Windows-based, Active Directory end-user accounts and associated access to network systems and resources.

• Provides assistance to system engineers for system and network problems, service interruptions and disaster recovery procedures.

• Collects and maintain accurate inventories of all end-user hardware and software.

• Works with the team of Customer Support Specialists to complete help desk tickets, IT projects, hardware/software inventories and maintenance and upgrade tasks.

• Performs other tasks as assigned.

Special Education Tech -San Diego Unified School District- (2005-11/2011)

• Assist in educational and occupational programs in a special Education classroom or community setting.

• Supervise pupils on or off school grounds; may supervise pupils on buses as they are being transported to and from school.

• Supervise recreational activities and direct or supervise pupils during such events.

• Assist the classroom teacher with the daily activities.

Material Handler- Creative touch Interiors- (2004-2005)

• Operate forklifts.

• Verify items received against invoices, shipping documents, packing slips or purchase orders.

• Assist and participates in warehouse security and maintenance procedures and practices.

• Shelves, rotates or places incoming stock in proper storage areas.

Police Officer- City of Coronado- (2003-2003)

• Patrols the City by car or foot.

• Conducts initial and follow-up investigations.

• Enforces, controls and directs traffic when appropriate.

• Answers complaints on such problems as civil disturbances, obnoxious animals, health code and local ordinance.

• Takes crime prevention measures and assists in controlling problems of juvenile delinquency.

• Operates a police unit, two-way radio, recorders, firearms and equipment common to law enforcement.

IT Experience

• Computer / Networking Experience (15 years)

• Experience with Macintosh computers and 10 years with Windows systems

• Working Knowledge of Windows XP, Vista and Windows 7. Office 2003, 2007 and 2010 (Word, Excel, Access, PowerPoint and Outlook).

• Ability to Monitor and maintain the LAN, WLAN and dial-up data connections to various resource.

• Ability to troubleshoot and isolate problems on computers and printers and determine if problem is related to hardware, software, or connection

• Working knowledge of Linux and Unix Systems

• Create and maintain inventory of computer hardware and software.

• Perform troubleshooting of computer software and hardware.

• Experience with Virtualization Machines such as VMware, and Virtual Box

• Experience with troubleshooting Android, Blackberry, and IPhone operating systems

• Experience with Metasploit Pro, Nessus, Nmap, Armitage, SNORT, Snoorby, Wireshark

• Experience with vulnerability assessments and penetration testing

• Experience with NIST Publications

References

Juan Reyes

lw3ek4@r.postjobfree.com

619-***-****

Gloria Pena

lw3ek4@r.postjobfree.com

619-***-****

Chris Simpson

lw3ek4@r.postjobfree.com



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