ARCHILLE YERGEAU

*** **** ** *

BRADENTON, FL ***09

Phone: 941-***-****

Alt Phone: 941-***-****

ltom2v@r.postjobfree.com

Ability Summary

• Electro-mechanical troubleshooting

• Imaging and Printing equipment repair

• LAN Networking

• Microsoft Suite Proficient

• Records Maintenance

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Employment History

Repair Technician

10/2010 - 08/2011 Akita Copy Products Tampa, FL

Installed, set-up, repaired and serviced digital imaging equipment. Refurbished used equipment. Interacted with customers to determine the best solution to their

problem. Ordered parts needed to comply with manufacturers preventative maintenance criteria. Followed up with customers to confirm satisfactory results..

Field Service Technician

08/2006 - 03/2010 Imagik Office Solutions Pinellas Park, FL

Serviced and repaired digital imaging equipment. Set-up and installed new equipment at customer sites. Trained users. Ordered and maintained parts inventory. Followed up on customer repairs to confirm customer satisfaction.

Field Service Rep

01/2003 - 10/2005 Hancock Printing Equipment Lutz, FL

Repaired print shop related equipment. Set-up and relocated equipment. Ordered parts from vendors for repairs. Documented and invoiced customers upon completion of repairs.

Dispatcher/Records Clerk

10/1996 - 09/1999 A-Z Business Systems San Francisco, CA

Received and documented incoming service requests. Dispatched technicians to customer sites. Provided daily activity reports to the service manager. Provided billing and payroll information to the accounting department. Ordered parts for repair orders.

Dispatcher/Records Clerk

07/1993 - 09/1996 Pacific Rim Services Benicia, CA

Dispatched, compiled and managed driver data. Maintained vehicle records for hazardous waste and curbside recycling vehicles. Scheduled the pick-up, manifesting, weighing and disposal of hazardous waste in the service areas. Scheduled the collection, weighing and sorting of recycled materials. Routed materials to their respective markets.

Education and Training

Issuing Institution Qualification Course of Study

New England Institute of Technology 1 Year of College or a Technical or Vocational School Mechanical Drafting /Machine Technology

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

Telescopic Forklift Operator H&E Equipment Services 03/2009

Aerial Work Platform Operator H&E Equipment Services 03/2009

Print Production Equipment Repair Konica Minolta U.S.A 10/2007

Copier/Fax/Printer Repair Canon U.S.A. 09/2003

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