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Project Manager Customer Service

Location:
Gilbert, AZ, 85233
Salary:
95,000.00
Posted:
March 13, 2012

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Resume:

WALTER E. BELL

**** *. ********** ***. / *******, AZ 85233 / 480-***-****

*******@***.***

PROFILE Results-oriented and dynamic Superintendent with proven experience in overseeing diverse new construction, renovation and TI projects for commercial, industrial and residential customers. Directed team of superintendents for the following projects:

Hospitals, Medical Buildings, Power/Central Plants, Solar Farms, Clean Rooms, Offices, Hotels, Learning Centers, Television Buildings, Golf Courses,

Casinos, Multi-Family Condominiums, Custom Homes

and Assisted Living Communities.

Areas of

Expertise Operations/Project Mgt. Customer Service/Retention

Business Development Fast Track Projects/Schedules

Strategic Planning Subcontractor Supervision

Budget Mgt./Estimating Compliance/Quality Assurance

Hiring/Teambuilding/Training Complex Troubleshooting

• Maintain reputation for ability to take job ownership meeting budget, customer and time-sensitive deadline requirements. Highly organized and flexible with ability to learn quickly. Consistent with focus on quality and attention to detail.

• Provide support for superintendents through extensive strategic planning, methodical approach and critical problem-solving techniques. Proficient in MS Project, Word and Excel. Exposure to BIM Cadd program.

• Persuasive in securing projects and customer approvals. Retain key accounts. Implement directives to meet corporate goals. Dedicated and loyal.

EXPERIENCE

HISTORY

TOM PROKTTER, LLC, Mesa, AZ

Project Management (2010-Present)

• Participate in project planning facilitating buy-outs, and contacting subcontractors to obtain bids for underground work, plumbing and landscaping.

Projects

• Conducted project research and development for construction of multiple $40 million, 40-acre power plants (6 - 10 megawatt solar farms).

• Also conducted research and development for other projects including golf course, assisted living community, semi-custom gated community, three-story senior living community and HUD community.

HOWARD S. WRIGHT, Phoenix, AZ

Superintendent (2006-2009)

• Served as Senior Superintendent for numerous fast track projects in accordance with customer requirements. Provided consulting for superintendents and project managers in support of additional projects.

• Provided feedback to superintendents regarding hiring decisions.

Projects

• Refurbished 195 rooms for Mondrain Hotel Scottsdale. Constructed new restaurants and bars including exterior renovation.

• Built Tutor Time Learning Centers (25,000 sq. ft.) with playground.

• Re-branded Washington Mutual Banks.

• Constructed Kohl’s stores (98,000 sq. ft.), and Fresh and Easy Markets.

Achievements

• Increased profits and reduced costs by training of superintendents in fast-track project scheduling that encompassed 24-hour shifts. Set new company precedent.

• Received two Safety awards for strict adherence to processes/procedures.

RENAISSANCE CONSTRUCTION, Phoenix, AZ

Medical Superintendent (2004-2006)

• Oversaw numerous fast track medical projects simultaneously while meeting new-build and tenant improvement customer requirements.

• Implemented safety guidelines and trained assistant superintendent.

Projects

• Constructed Lakes Medical Plaza building (14,000 sq. ft.), imaging center (14,000 sq. ft.), neurology center, recruitment center and research center.

• Developed & constructed Pinnacle Peak Medical/Office Complex (six buildings).

Achievements

• Promoted superintendent to project manager after eight months.

WALTER E. BELL Page Two

EXPERIENCE

PROFILE

Continued: JOHNSON CARLIER, Phoenix, AZ

Medical Superintendent (2002-2004)

Projects

• Participated in remodeling of Casa Grande Regional Hospital on fast track schedule. Resolved complex scheduling challenges with minimal disruption to daily operations. Constructed two-story building with 54-bed patient tower, new operating room, cathology room, PACU rooms, cardiology area and entrance. Added new electrical service. Replaced central plant and chillers.

Achievements

• Completed major fast track hospital renovation project in 16 months, well ahead of 20-month customer schedule.

ROWLANDS-COX CONSTRUCTION, Phoenix, AZ

Medical Superintendent (1998-2002)

Projects

• Oversaw numerous fast-track projects for hospitals that included emergency rooms, MRI and nuclear medicine facilities, operating rooms, medical buildings and helicopter pads, as well as medical imaging centers and dental offices.

• Directed construction of television buildings, which included complex equipment installation requirements in compliance with FAA guidelines.

Achievements

• Nominated for “Supervisor of the Year” for medium size projects due to overall excellence in quality, deadline requirements and budget management.

CONQUEST, INC., Tacoma, WA

Vice President of Operations/Project Manager/Gen’l. Superintendent (1989-1998)

• Directed daily operations for multi-million dollar general contracting firm, which included hiring and managing eight superintendents and 200+ craft employees.

• Oversaw up to fifteen large to medium projects simultaneously while providing support to project managers and superintendents.

• Served as liaison with customers to ensure that project budgets and customer requirements were met. Drafted plans for various custom homes.

• Participated in project management conducting business development, estimating, pre-construction operations, as well as buy-out and close-out of all jobs.

• Managed framing and concrete crews, and trim carpenters, painters & landscapers.

Projects

• Built medical buildings, central plants, multi-family condominiums, custom residential housing, retail and municipal projects as General Contractor.

Achievements

• Participated in successful management of operations during economic downturn.

• Positively impacted profits through efficient management of 200+ craft employees.

• Developed and trained assistant superintendents for project operations.

U.S. NAVY

E-5, Crew Leader/Jet Mechanic (Four Years)

• Supervised crew of 30 and traveled nationwide troubleshooting TA-4J aircraft.

• Trained plane captains in pre-flight operations for twelve months.

Achievements

• Featured as “Captain of the Year” in All Hands Navy Magazine.

• Promoted to E-4 within first year of military service.

EDUCATIONAL

BACKGROUND

On-going Construction Management/Project Management courses towards Degree.

Training &

Certifications OSHA Ten Hour, First Aid and CPR Certified; OSHPD, Project Development for Seismic and Earthquake Codes; Maricopa County Dust Control Certification; LEEDS Seminar in Economics and Efficiency, 40 Hours; Howard S. Wright, Oregon Leadership Retreat, Team Building, 50 Hours; Project Scheduling Classes.

ASHE Classes, Hospital Projects; Code Compliance Classes; Job Safety Seminars;

Project Equipment Licenses (Fork Lift, Tractors, Graders, Scissor Lifts, etc.)

Hazardous Materials Training Classes; Registered with Tribal Employment Rights Office (TERO) as Superintendent/Carpenter; U.S. Navy, Jet Mechanic School.

WALTER E. BELL

1285 W. Washington Ave. / Gilbert, AZ 85233 / 480-***-****

*******@***.***

RE: Superintendent Position

Presently, I am interested in the position of superintendent where my proven experience in critical project management and team leadership will be utilized to achieve corporate goals. My areas of expertise included overseeing new construction, renovations and tenant improvements for commercial, industrial and residential projects. Further, I have comprehensive experience in operations management, business development, budgeting, estimating, hiring and customer service. Extensive college coursework towards an undergraduate Degree has been completed in Construction/Project Management, as well as continuous training in construction operations.

As a Superintendent for Howard S. Wright, I increased profits and reduced costs by training of superintendents in fast-track project scheduling for 24-hour shifts. As a result, a new company precedent was established. Other key accomplishments included overseeing numerous fast track projects in accordance with customer requirements and time-line requirements. In additional, I provided consulting for superintendents and project managers in support of other projects. Finally, I was recognized for strict adherence to safety processes/procedures.

As you can see, I have displayed talent through application of fine-tuned project management and teambuilding skills. I am confident that my experience and skills will enable me to build on the standard of excellence established within your organization.

Attached is a copy of my résumé for your review. I am available to discuss my qualifications in further detail. I will contact you soon to schedule a personal interview at your convenience.

Sincerely,

Walter E. Bell

Enclosure: Résumé

WALTER E. BELL

1285 W. Washington Ave. / Gilbert, AZ 85233 / 480-***-****

*******@***.***

PROJECT LIST

Sea Breeze Condominiums, Seattle, WA, $50 Million.

Casa Grande Medical Center, Casa Grande, AZ, $40 Million.

Cormorant Ridge Condominiums, Tacoma, WA, $40 Million.

Auburn Medical, Central Plant, Auburn, WA, $30 Million.

Pinnacle Peak Office Park, Scottsdale, AZ, Medical & Office Suites, $20 Million.

Town of Incline Village, Wastewater Plant, Four-Tank Addition Project, Incline Village, NV.

Park Tahoe/Caesars Tahoe Casino Tower, Three Towers/17-Stories Each, Central Plant, Lake Tahoe, CA.

Sumner Industrial Center, Sumner, WA, $20 Million.

Lakes Medical Plaza-Sun Lakes, Sun Health Imaging Center, Arizona Neurology, $15 Million.

Arizona Heart Hospital, Casa Grande, CA, $6 Million.

Casa Grande Imaging, Concrete & Underground (Dirt to Turnkey) Project

Casa Grande, AZ, $10 Million.

Pacific Fish, Tacoma, WA, $10 Million.

Custom Homes, Various Locations, $1 to $10 Million.

Kohl’s Department Store (Oversaw Multiple Crews with 180 personnel for time-sensitive project),

Mesa, AZ, $7 Million.

Kohl’s Department Store, Casa Grande, AZ, $7 Million.

Tutor Time Preschools, Mesa, AZ, $6 Million.

Special Procedures & Recovery, Dell Webb Hospital, Sun City, AZ, $5 Million.

South Mountain, T.V. Antennas, Phoenix, AZ, $5 Million.

Mondrian Hotel, Scottsdale, AZ, $5 Million.

Fresh & Easy Supermarkets, 32nd Street & Greenway, Phoenix, AZ, $5 Million.

Graham Fire Station, Graham Wash, $4 Million.

Tacoma Boy’s and Girl’s Club, Tenant Improvement, $3.7 Million.



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