Emergency Manager
Resume:
Deborah E.Allen
Houston, Texas 77054
QUALIFICATIONS
Experience in Inventory Management, Resource Allocation ,Logistical Support and Procurement/Supply
Training includes utilization of supply chain management practices
PROFESSIONAL EXPERIENCE
PROJECT MANAGEMENT
Utilized extensive management and communication skills to support mission requirements at FEMA headquarters in Washington, DC.
Coordinated all aspects of inventory management; processed purchase orders for equipment/supplies to maintain an emergency housing staging facility
Implemented Federal initiatives in Emergency Housing, Logistics, Community Relations, and Human Services to provide support to disaster victims
Developed an extensive network of minority business owners in support of the Global Diversity Program for the Department of Commerce
Researched and developed educational resources and designed program components to implement Welfare reform for the Texas Department of Human Services
EDUCATION & TRAINING
Facilitated Outplacement training for Enron, Compaq and other corporate accounts
Developed and delivered more than 20 customized programs including English as a Second Language, Adult Education, Citizenship, Lifeskills and Vocational Training
Designed and conducted workplace English classes for Hispanic workers at a manufacturing facility
Participated in the development and delivery of bi-lingual training programs for senior management and staff at the Texas Department of Human Services
INTERCULTURAL COMMUNICATIONS
Served as Diversity Coordinator and managed 18 Haitian Field Managers to support emergency response efforts
Provided Cross Cultural training for clients relocating to the USA
Provided English as a Second Language classes for foreign diplomats and special interest groups in Jamaica, West Indies
Collected and processed data of concern to the intelligence community from media sources; translated documents from Spanish into English
Designed and conducted Spanish language training programs for the Jamaica Tourist Board, Tour Operators and the Jamaica Airport Authority
SALES MANAGEMENT
Designed and sold Telecommunications systems and networks for clients
Provided marketing and sales support of Health & Beauty products to major retail and wholesale accounts
Presented written and oral presentations to top management and industry specific groups as a Consultant and Trade Representative
EMPLOYMENT HISTORY
DISASTER RESERVIST
Federal Emergency Management Agency (2001 – Present)
CROSS CULTURAL CONSULTANT
Cartus /Cendant Intercultural / Wyndham Int’l. (1999 – Present)
TRAINER/INSTRUCTOR
AVANCE, Jamaica Tourist Board , Houston Int’l. University,
Houston Community College (1986 – 2000)
ASSISTANT DIRECTOR OF OPERATIONS
Texas Department of Human Services (1987-1992)
ACCOUNT EXECUTIVE / INDUSTRY CONSULTANT
Southwestern Bell (1981-1986)
SALES REPRESENTATIVE / SALES TRAINER
Bristol Myers Products (1976-1981)
FOREIGN DOCUMENTS OFFICER
Central Intelligence Agency (1974 – 1976)
EDUCATION
Master of Arts Cross Cultural Studies May 1999
University of Houston @ Clear Lake
Bachelor of Arts Modern Languages May 1974
Texas A & M University
INTERN United States Department of Commerce
(Global Diversity Initiative 1999)
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