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Quality Assurance Administrative Assistant

Location:
Asheville, NC, 28801
Salary:
17.00
Posted:
May 24, 2012

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Resume:

Stephanie L. Taylor

*** ******** ***. *********, ** 28801 828-***-**** lor9o6@r.postjobfree.com

EDUCATION

Associate’s Degree, Criminal Justice

Asheville Buncombe Technical Community College 01/10 - 12/11

Certificate of Completion

Daly’s Truck Driving School 01/08 - 03/08

Certificate of Completion, Computer Specialist

Advance Career Training 09/97 - 09/97

EXPERIENCE

City Bus Driver

Asheville Transit, Asheville NC 04/09 - 12/09

• Checks bus daily for defects prior to use.

• Picks up and discharges passengers on a designated route.

• Follows time schedules in a prudent manner.

• Drive a in a safe and prudent manner maintaining order among riders

• Collecting fares, answering customer questions, and occasionally announcing stops

Selected Accomplishments

Promote a safe work environment through personal actions

Tractor Trailer Driver

Swift Transportation, Decatur GA 04/08 - 02/09

• Perform daily equipment inspections

• Deliver product to assigned customer locations according to the daily schedule

• Review and sign BOL’s prior to loading

• Maintain all DOT vehicle logs as required by law as well as company documents

Selected Accomplishments

Promote a safe work environment through personal actions

Constructions Operations Processor

Atlanta Gas Light, Atlanta GA 05/07 - 03/08

• Prepares completion reports for contractors work (mains and retirement), Prepares meter exception report company-wide

• 3 day pending report for CIS entry, GIS/ARC Geo Codes/Grids.

• Codes and pays all mains and renewal invoices including all requisitions for new services

• Maintain database for invoices, contractor training database and welding cards

• Perform clerical, administrative, and general office duties in support of the department

• Communicate with internal and external customers

Selected Accomplishments

Ensure that 90% of all assets are created within 30 days

Compliance Officer

Truth and Lending, Atlanta GA 07/06 - 01/07

• Compliance reviews on loan documents and up-front disclosures

• Developing an internal Compliance and Quality Assurance structure

• Comprehensive file-by-file and summary reporting, complete with suggestions on how to improve compliance on future loans

• Federal compliance support, such as but not limited to: TILA, RESPA, ECOA

Selected Accomplishments

Instrumental in Broker receiving an excellent audit by Banking and Finance

Quality Control Processor

The StoneHill Group, Atlanta GA 06/05 - 06/06

• Review 15-25 files per day

• Inputting loan information into Aces2000 (QC Program)

• Preparing letters of re-verify loan application, gift letters, verification of employment, deposits

• Verify and check information received as a result of re-verification letter

Selected Accomplishments

Met and exceeded daily files review of 15 files per day

Senior Accounts Payable Specialist, Administrative Assistant

Crawford & Company, Atlanta GA & Las Vegas NV 06/00 - 12/04

• Review/Reconcile all Visa Procurement Card transactions for month-end processing

• Key/Post daily invoices, manual checks, month/year-end journal entries, and managed contractual accounts

• Sisdat recoveries, prepared medical bill review, bill payments

• Provided back-up to Worker’s Comp/Property Loss Adjuster

• Filing, faxing, and coping worker’s comp/property loss files, opening/distributing mail

• Maintained/Ordered office supplies

Selected Accomplishments

Implemented procedures to improve the management of inter-company transactions, which reduced the reconciliation process

Enforcing policies and procedures, resulting in lower branch spending

EXTRACURRICULAR

Craggy Correctional Facility, Internship 2010

Adult Probation Parole, Service Learning 2010

Alpha Upsilon Eta Chapter of Phi Theta Kappa 2011



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