**** ***** **** ******, ***#*P

JONESBORO, GA ****6

678-***-**** – lljovn@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

3+ years experience working in an administrative capacity

Proven ability to gain customer trust and confidence

Highly motivated team player with a positive attitude, always willing to give a 110%

Excellent attention to detail, organization, and ability to multi-task

Ability to prioritize and work independently with little supervision

Excellent interpersonal, verbal and written communication skills

Experience with Microsoft Office

Experience

03/2008 IST Management Services, On Call Star Atlanta, GA

Present

Answered and directed all incoming calls. I also answered customer questions and concerns.

Sorted all incoming mail and distributed mail.

Prepared and track all outgoing Certified mail, Express mail, UPS, and FedEx Shipments.

Responsible for updating and sending out all new customer packets, post cards,

company newsletters, and Holiday cards to all customers and vendors.

Maintained Company Calendars.

Filed and other general office tasks.

6/2008 Goodrum Enterprise McDonalds, Cashier Atlanta, GA

6/2009

• Operated cash register

• Handled money transactions.

• Provided friendly and efficient customer service.

• Answered questions and directed customers as needed.

• Bagged food orders according to McDonalds procedures.

• Helped with inventory

• Cleaned as needed.

3/2006 Vision It Enterprises, LLC, Admin Assistant Decatur, GA

Present

• Acted as Administrative Asst. to owner of event planning company.

• Ordered decorations, floral arrangement and a variety of others items needed according to the events.

• Answered and directed all incoming calls. I also answered customer questions and concerns.

• Sorted all incoming mail and distributed mail.

• Prepared and track all outgoing Certified mail, Express mail, UPS, and FedEx Shipments.

• Responsible for updating and sending out all new customer packets, post cards,

company newsletters, and Holiday cards to all customers and vendors.

• Maintained Company Calendars.

• Filed and other general office tasks.

Education

2003 – 2007 Cedar Grove High School Decatur, GA

2008 - Present Atlanta Technical College Atlanta, GA

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