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Assistant Manager

Kamloops, British Columbia, V2E 1M4, Canada
May 24, 2012
Contact Info:

Michelle Noël
*** ********** **.
Kamloops, BC
V2E 1M4

Professional Experience
**** – Present
Thompson Rivers Physiotherapy
Administration Assistant/Receptionist
In this position I perform all reception duties required to run a busy physiotherapy practice, including interacting on all levels with patients and the public. My position involves setting up and maintaining private files and records, as well as answering phones, booking appointments, preparing invoices, handling payments, maintaining office flow, typing reports and letters, MSP billing and working with other related agencies. I am familiar with operating all office equipment and have excellent computer skills and knowledge of computer programs.

1987 – Sept. 2010
Nicola Eye Care
Receptionist /Registered Optometric Technician/Optician
In this position I was involved in performing reception duties required to run a large, busy optometric practice, including answering phones and booking appointments, typing reports, data entry, operating all office equipment, and setting up and maintaining records. My position primarily included working with all members of the public in an education, service and sales capacity. This position included extensive knowledge of computer programs and skills, the ability to multi-task, and work under pressure.

1982 – 1987
Drs. Takahashi, Demarchi Optometrists
Receptionist/ Optometric Assistant
I worked as receptionist and optometric assistant for 3 optometrists. My position included performing all office and reception duties, as well as education and training for contact lens patients. It was my responsibility to do eye exam pre-testing for patients.

1991 American Para-Optometric Association
Registered Optometric Technologist
This was a 2 year correspondence course with formal book training combined with on the job experience.

1989 American Para-Optometric Association
Para-Optometric Assistant
This was a 2 year correspondence course with formal book training combined with on the job experience.

1982 Simon Fraser University
Bachelor of Arts in Interdisciplinary Studies
Major: Criminology Minor: Psychology

1978 Kamloops Secondary School
High School Diploma

Community Involvement
I am a registered volunteer leader for Girl Guides of Canada. I work with the senior units helping girls complete program work and fill community service needs.

I have been a volunteer Treasurer for the Girl Guides of Canada Pathfinder and Ranger units for the past 4 years. This includes handling account receivables, account payables, writing cheques, and keeping track of the unit finances on the computer.

I have been involved with the Kamloops Thompson Honour Choir (young singers ages 10 – 13), and served for 2 years as Secretary on the Board of Directors.

I was a volunteer for 3 years with the One to One Reading Program offered in South Sahali Elementary School.

Summary of Qualifications
One of my greatest strengths is that I love working with people. I have extensive experience working with the public and coordinating special projects. I have been involved in many continuing education courses in addition to the formal education I already have. I have excellent written and oral communication skills, computer skills and strong organization abilities.

Heather Shannon
TRU Animal Health Technology Faculty
Box 158
Knutsford, BC V0E 2A0
h. 250-***-****

Pam Mercier
1841 Orchard Dr.
Kamloops, BC V2C 4H3
h. 250-***-****

Pam Love
Office Manager, Nicola Eye Care
3700 Westsyde Rd.
Kamloops, BC V2B 7H6
h. 250-***-****