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Customer Service Manager

Location:
Cullowhee, NC, 28723
Salary:
27500.00
Posted:
June 30, 2011

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Resume:

STEVE A. BRYSON

*** ***** ******* ****

CULLOWHEE, NC. 28723

Cell : 828-***-****

Email: lhj85s@r.postjobfree.com

OBJECTIVE

A Career Opportunity that challenges my capabilities.

QUALIFICATIONS

Hard Worker with Great People Skills, Fast Learner with great retention of Information.

EDUCATION

1971-1975 High School Diploma, Cullowhee High School

1982-1984 B.S., Manufacturing Engineering Technology, Western Carolina University

1980-1982 A.A.S., Electronics Engineering Technology, Southwestern Community College.

EMPLOYMENT

2010-2010 Cage Cashier, Harrah’s Cherokee Casino

Customer Service to Casino patrons, Exchange of tokens and money

2008-2010 Inventory Control Specialist, Wal-Mart

Picking and inventory of retail orders for sale. Checking and re-binning of merchandise of storage.

2004-2008 Care Manager, Region 4 TASC

Administer substance abuse assessments and referral. Liaison with Dept. of Community Corrections.

2001-2004 Patient Service Technician, Advanced Home Care

Service and delivery of durable medical equipment and oxygen equipment. Patient education and counseling with regard to equipment. Customer service

2000-2001 Cage Cashier, Harrah’s Cherokee Casino

Customer Service to Casino patrons, Exchange of tokens and money.

1999-2000 Rehabilitation Counselor, N.C. Vocational Rehabilitation

Counseling and guidance of clients, providing services that will ensure completion of client’s Individualized Plan of Employment (IPE), assimilate diagnostic information, evaluate potential for vocational rehabilitation of client, develop IPE for clients deemed eligible for services, interview referrals and applicants seeking VR services, case services and fiscal management, promotion of quality in rehabilitation, training of clients in job seeking skills.

1998-1999 Gaming Host/ Dual Rate Supervisor, Harrah's Cherokee Casino

Customer service, training and supervision of new gaming hosts, maintenance of gaming equipment, disbursement of winnings to players.

1995-1998 Probation Parole Officer, NC Division of Community Corrections

Supervision and counseling of probationers and parolees, court intake of new probation cases, enforcement of conditions of supervision to include revocation of probation/parole.

1992-1995 Child Support Enforcement Agent, Jackson County Dept. of Social Services

Counseling and instruction of custodial and absent parents, establishment and enforcement of child support orders, establishment of paternity orders.

1990-1992 Probation/Parole Officer, S.C. Division of Probation and Parole

Supervision of probationers and parolees, court intake of new probation cases, enforcement of conditions of supervision, including revocation of probation/parole, adjunct trainer for First aid, unarmed self-defense, and career advancement courses.

1988-1990 Product Coordinator, R.D. Knorr Ind

Time studies of and training for modifications and assembly operations, reading and interpretations of blueprints, supervision of warehouses and personnel, liaison with contract companies, inventory control of all contract inventory and modification inventory. Customer service.

1987-1988 Inventory Control Clerk, LRC Trucking

Control and maintenance of all warehouse inventory, printing and distribution of all grocery pick orders. Customer service.

1987-1987 Termite Inspector, Orkin Pest Control

Sales and service of Termite Control to Homes.

1986-1987 Sales Agent, Jefferson Pilot Insurance Company

Sales and service of life insurance policies.

1981-1986 Senior Assistant Store Manager, Roses Stores Inc

Customer service. Supervision of total store operations and merchandising, Ordering, and training.

1976-1980 Security Specialist, U.S. Air Force

Aircraft and Weapons Systems Security.

References: Kimberly Carpenter Lay

PO Box 1011

Sylva, NC 28779

828-***-****

Brent Allison

911 Dispatch

401 Grindstaff Cove Road

Sylva, NC 28779

828-***-****

Tammy Ledford

Walmart

1230 East Main Street

Sylva, NC 28779

828-***-****



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