MICHELE YORK

**** ******** ****** **** ********* 323

Orlando, FL 32837

407-***-****

Email: lg5hzl@r.postjobfree.com

Network Engineer | Security Specialist | Network Administrator

TECHNICAL EXPERTISE

Systems Windows Server 2000, 2003, and 2008, HP-UX Unix, RedHat Linux,

Windows XP, Windows Vista.

Hardware SANs, Dell servers, switches, routers, wireless access points, and

firewalls, including Cisco PIX and Cisco ASA firewalls.

Software Active Directory, Exchange 2000, 2003, and 2007, IIS 6.0, Microsoft SharePoint Server 2007, VMware, VLANs, SQL Server 2000 and 2005, Backup Exec 10, 11, and 12, Citrix MetaFrame and XenApp, DNS, DHCP, Certificate Authorities, Routing and Remote Access Server, Internet Security and Acceleration Server 2006, RSA Authentication Manager, ScanRouter v2, RACF, McAfee AntiVirus, Symantec AntiVirus, Symantec Endpoint Protection, Symantec Ghost, ITIL, 8e6, Vericept.

PROFESSIONAL EXPERIENCE

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SIM2K, Indianapolis, IN

Network Engineer February 2008 – September 2008

Planned, implemented, and maintained all aspects of IT infrastructures for a variety

of businesses and organizations in the Indianapolis area. After several months, was asked to serve as project leader. Served as liaison between clients and internal departments. Lead and contributed to various projects for multiple clients including implementing VLANs, installing and configuring VMware Server on LANs and VLANs, configuration of Cisco switches and routers and PIX and ASA firewalls, design, installation, and maintenance of Microsoft Office SharePoint Server 2007 environment including the configuration of the IIS 6.0 web server component and SQL 2005 database component, integration of remote offices in to centrally managed Point of Sale and Hospitality Software Management systems, planning, implementing, and maintaining Citrix MetaFrame/XenApp environments, migrations from Windows Server 2003 to Windows Server 2008, migrations from Exchange 2003 to Exchange 2007, migrations from Windows 2000/XP to Windows Vista, installation and maintenance of a variety of backup solutions including NT Backup and Symantec Backup Exec 10, 11, and 12 utilizing both tape and USB drives for media, installation and planning for network scanning solutions using proprietary software and/or ScanRouter. Utilized Symantec Ghost to image workstations.

Harcourt Education, Orlando, FL

Security Operations Center Specialist March 2006 – July 2007

Was key in the IT department’s SOX audit success providing required documentation and explanations to the audit committee. Created, implemented, and managed new operating procedures to ensure that future audits would result in a pass score. Created new system accounts and modified rights assigned to existing accounts in accordance with security standards in Active Directory, PeopleSoft, RSA, RACF, COPS, Casper, and Customerbase. Acted as link between the Security Operations Center and internal audits to ensure internal guidelines and security standards were being maintained. Maintained records of account creation and modification in accordance with SOX auditing standards. Established new IT policies to streamline account creation process in accordance with SOX guidelines. Actively provided phone and email support for account creation and SOX inquiries.

Campus Crusade, Orlando, FL

Network Engineer May 2001 – February 2006

Was responsible for the installation and maintenance of numerous Windows Server 2000 and 2003, Linux, and Unix servers on a 24/7 basis. Provided all levels of support for servers including operating system installation and patching, software updates, log monitoring, security monitoring, and intrusion prevention. Responsible for the corporate domain controllers and the users, security settings, and group policies within Active Directory. Created and applied group policies objects to help in administration of desktops, servers, and network security. Installed, maintained, and supported a variety of SANs including StorageTek and EMC. Responsible for Exchange mailbox maintenance, restores, and mailbox limits. Responsible for the maintenance and support, including software updates, for PeopleSoft HR and Financials, including Oracle support. Supported corporate contact software programs Goldmine, Goldsync, iGoldmine, and iHello including SQL support.

B&G Enterprises, Fort Myers, FL

Senior Sales and Service Technician/Manager January 1998 – April 2001

Provided technical support and sales consultations for small to mid size businesses in Lee County, Florida. Was promoted to manager of Lee county office after two years of service. Developed and implemented project plans for desktop rollouts and network migrations. Supported and sold desktop PCs, small Novell and NT networks, and laser printers.

EDUCATION

Certifications Microsoft Certified Systems Engineer, Microsoft Certified Technical Specialist – Microsoft Office Sharepoint Server 2007: Configuration and Microsoft Windows Vista: Configuration, A+.

Education Bachelor of Science, Genetics and Premed, Ball State University, 1997.