Customer Service Sales
Resume:
Sammy Said
Nashville, TN, 37217
*******@*********.***
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PROFILE SUMMARY
Experienced professional with a successful career in interpreting/translating, banking, business development, and administration. Excels within highly competitive environments to over exceed daily and quarterly goals. Achieves in interfacing with others at all levels to ensure organizational goals are attained.
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PROFESSIONAL EXPERIENCE
Interpreter/ Translator
Dec. / 2010 – Current
Vanderbilt University Hospital / Nashville, TN
Working with patients with Limited English Proficiency. Fluent in Arabic and English.
Possesses professional command of bilingual medical terminology; anatomy, physiology, diagnostic process, treatment, prevention and health education models.
Performs interpreter duties including oral translation of written documents.
.4 Vientos Translation Services
02/2011 TO CURRENT
Translation of written documents
• qualifications and trainings
• Medical Interpreter Ethics Workshop (Siloam family health center, Nashville, TN/ 2010)
• Court Interpreter Ethics Workshop (TLFI, Nashville, TN/ 2011)
• The SERMIC 2011 regional conference / Workshop .( TAPIT, TAMIT, MING, SEMIA)
• 3 years of Volunteering in health care setting as an interpreter
Battery Sales (AAA)
April 2007 - November 2010
(AAA) | State: CA
Transport and Storage – Materials- Sales
* Achieving the highest level of customer service and sales at all times.
*Training Sales Drivers
*Receiving and shipping The Inventory from and to the warehouse
Senior Personal Banker (Finance)
December 2003 - March 2007
Bank of America | State: CA
Assisting branch manager with developing and maintaining lending pipeline consisting of equity, personal, and mortgage loans.
Meeting and exceeding a structured, quarterly incentive plan that requires business development and cross-selling aspects.
Attending personal banker meetings and updating staff on changes and bank’s action plans for the following quarter.
Supervise, Train and assist tellers to cross-sell and refer products and services to clients to meet and exceed their financial and customer service goals.
Assisting management with preparation for audits and mystery shops, internal and external.
Offer and provide financial products and services to consumers and business customers.
Offering the highest level of customer service to all clients and assuring the highest level of satisfaction to existing Business and VIP clients.
• Consistently exceeds 100% of goal each quarter.
• Achieved #1 Personal Banker status in the region
• Constantly performed 100% at mystery shops.
Waiter
May 2002 - November 2003
OLIVE GARDEN | Reseda, CA
Restaurant/Food Services
Responsible for customer service, and guest Satisfaction.
Preparing for business prior to opening.
Waiter / Floor Manager
January 2001 -April 2003
Piccolo Roma | Hoboken, NJ
Restaurant/Food Services
Responsible for managing the day-to-day operations of the restaurant.
Provide intake Responsible for supervising and scheduling of 10 employees, including chefs, waiters, and bus-boys.
EDUCATION
Faculty of Fine Arts (5 Years of study).
Bachelor's Degree, In Magazine and Book Design.
SKILLS
-Intermediate technical proficiencies in Microsoft Office.
-Strong Sales, Customer service, math and analytic skills.
-Excellent problem-solving and analytical skills and impeccable business judgment.
Contact this candidate