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Services Team Leader

Location:
United States
Posted:
May 22, 2011

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Resume:

MAHMOUD MOHAMMED MAHMOUD ELSHAFEY

+20-103***-***

l9x2g2@r.postjobfree.com

• CARREER OBJECTIVES:

To obtain a job allows me learning new technologies while utilizing my experience to have a chance to continuously develop my skills and interact with people of diverse backgrounds.

• EDUCATION:

B.Sc. Communication and Electronic Engineering, Faculty of Engineering, Zagazig University, Egypt.

Egyptian Graduation Professional Program of Ministry of Communication and Information Technology powered by IBM.

• PROFESSIONAL CERTIFICATIONS:

LPIC-1 Linux Professional Institute Certified Linux Systems Administrator

IBM Certified Deployment Professional - Tivoli Storage Manager V5.3

IBM Certified Deployment Professional - Tivoli Access Manager for e-business V6.0

SCP Security Certified Program Packages

IBM Certified Deployment Professional - Tivoli Storage Manager V5.4

IBM Certified Administrator - Tivoli Storage Manager V5.4

IBM Certified Deployment Professional - Tivoli Storage Manager V5.5

IBM Certified Specialist - AIX Basic Operations V5

IBM Certified Specialist - System p Administrator

Novell Certified Linux Administrator - SUSE Linux Enterprise 11

Novell PartnerNet Data Center Technical Specialist

IBM Certified Systems Expert - Enterprise Technical Support for AIX and Linux

IBM Certified Systems Expert - Virtualization Technical Support for AIX and Linux

• CURRENT POSITION:

Services Team Leader at ECC Solutions ‘Data Center’

Unix/AIX/Linux, HMC/VIO, hacmp/gpfs and IBM TSM Administrator

• ECC SOLUTIONS:

Application Infrastructure Provider that leverages it’s data center infrastructure to deliver IT, network services, servers and storage, it manages the core infrastructure for customers on an outsourcing, or managed services basis through a set of service offerings that involve designing, building, and operating the network and IT systems.

The only ISO 27001 Certified Data Center in Egypt.

You may check http://www.eccsolutions.net for more information.

• SPECIAL OFFICIAL COURSES, STATING FROM DEC 2006:

Operating Systems, Networking and tools:

Networking Essentials, TCP/IP Networking.

Computer Architecture and Operating System Concepts.

Networking Security and Firewall Designing, ISA Server 2006 introduction.

MS Windows Server and Linux installation, concepts and administration.

VM-Ware software, using with many operating systems.

Cisco routers configurations and management introduction.

Security Certified Program packages:

Tactical Perimeter Defense

Strategic Infrastructure Security

Advanced Security Implementation

Enterprise Security Solutions

Linux Professional Institute LPI:

Linux Operating System Basics CY310 V 2.0

Linux Operating System Power user LX02

Linux Operating System Administration and Configurations LX03

Linux Operating System TCP/IP Administration LX07

Linux Operating System as a Web server, Apache LX25

Linux Operating System Integration with Windows, Samba LX26

Linux Operating System as a Firewall LX24

IBM Tivoli Software courses:

IBM Tivoli Software to Secure e-Business Introduction

IBM Tivoli Netcool/OMNIbus 7.1 User, Administration and Configurations

IBM Tivoli Netcool / Webtop 1.3 Fundamentals

IBM Tivoli Netcool/Neusecure 3.0 User, System Administrator

IBM Tivoli Identity Manager, TIM V4.6 Installations and Configuration

IBM Tivoli Access Manager, TAM V6.0 Deployments and Administration

IBM Tivoli Storage Manager, TSM V5.3 Implementation and Administration

DALE CARNEGIE:

Successful Public Speaking, Presentation Skills

High Performance Team, Teamwork, Leadership

Problem Solving and Decision Making

World Class Customer Service

The Planning Process, Project Management

Effective Communication and Human Relations Principles

BERLITZ ENGLISH

Four Professional English levels by BERLITZ ENGLISH, English for life

IBM Tivoli Storage Manager:

IBM Tivoli Storage Manager V5.4 Implementation and Administration by PROSOFT, IBM authorized education center, March 2008

IBM AIX 5L:

AIX 5L Basics (Course Code AU13)

AIX 5L System Administration I: Implementation (Course Code AU14)

IBM AIX 6.1:

AIX 6 System Administration II: Problem Determination (Course code AU16)

• EXPERIENCES:

• FEBRUARY 1ST 2008 TILL NOW:

Working as Services Team Leader at ECC Solutions Data Center

Unix/AIX/Linux, VIO/HMC, hacmp/gpfs administrator

IBM Tivoli Storage Manager Administrator

Leading a team consists of four administrators responsible for over 50 AIX servers and backups of over 50 MS-Windows and Linux servers, with the following experiences:

etisalat Egypt Communication Company

Using IBM Tivoli Storage Manager V5.4 as a backup solution for backing up a huge environment for etisalat Egypt Company, the environment was a clustered content management with a clustered IBM DB2 database and IBM WAS to archive etisalat contracts to the attached IBM System Storage TS3310 Tape Library.

Deloitte Financial Advisory Services Company

Installation and configuration of Tivoli Storage Manager Server version 5.5.0.3 with clients of MS-Exchange Mail Server 2007 and a File Server, with HP Hewlett Packard LTO Ultirium-2 Drive and another Ultrium-3 one, the most required issue was recovering a single mail box and it's done successfully.

IBM Tivoli Storage Manager:

ECC Solutions:

Tivoli Storage Manager V5.5.0.3 server attached to IBM System Storage TS3310 Tape Library as a backup solution for multiple servers of several big production servers hosted at ECC data center:

Egypt Post MS-Exchange server

Gulf-Badr MS-Exchange server

Alex-Port Web Site under Debian Linux

ECC Q-Mail under Centos Linux

ECC Finance MS-SQL 2000 database

Central Bank of Egypt CBE Web Site

Egypt ICDL Web Site

Egypt Civil State Organization CSO MS-SQL server

Egypt HIO MS-SQL server

ECC IBM Maximo server

Security and Network Services SNS Company

Tivoli Storage Manager Server with IBM Storage TS3200 LTO3 tape library configured with clients for MS-SQL server 2005, a domain controller, a file server and backup of about 5 certificate authority servers.

System Storage

IBM System Storage TS3310 Tape Library

IBM System Storage TS3200 Tape Library

IBM System Storage DS4000 Family (DS4700/DS4800)

IBM System Storage DS5000 series (DS5100)

Oracle RAC 10g on AIX 5.3 with GPFS:

Trade and Supply Ministry:

Installation and configuration of a highly available and load balancing database environment using Oracle Real Application Cluster 10g, IBM system p 520 servers running IBM AIX 5L 5.3 and General Parallel File System gpfs, connected to an IBM Total Storage DS4800, this scenario considered as the first national database farm for Trade and Supply Ministry in Egypt.

IBM Tivoli Storage Manager for Storage Area Network:

LANFree Backup:

Backup of Oracle rac 10g on AIX V5.3 with GPFS using Tivoli Storage Manager with Tivoli Data Protection for Oracle over LanFree path, SAN backup configured with Storage Agents V5.5 to IBM System Storage TS3310 Tape Library.

UNBE AIX administration:

Union National Bank of Egypt:

The bank environment was a big one as it holds many several equipments like about 25 power systems system p with EMC storage and HMC, Temenos T24 the core banking application with Oracle RAC 10g with gpfs and IBM WebSphere application server and WebSphere MQ and many other test and spare machines.

Administration of backup/restore processes, troubleshooting, monitoring systems’ resources, networks, gpfs, automated monitoring and any task that requested by bank side and dealing with many tools like nmon to monitor all production servers like disks, processors, memory or network ethernet adapters and to output them to graphs to simplify the monitor issues.

Consulting, service delivering and supporting AIX, HMCs, VIO, LPARs, virtualization, Security, Power systems and machines upgrade to Customers.

Applying and managing AIX Technical Level and Service Packs updates. Managing and scheduling the AIX OS system backups.

Magrabi Optical Group

Supporting of AIX, Virtual Input Output Server VIO, HACMP/GPFS installation and administration over several servers System p 550 and IBM BladeCenter H js12. Managing over of 20 logical AIX 5L partitions serving SAP ERP with Oracle 10g and applying SAP ERP/Oracle prerequisites over AIX.

Creating VIO LPARs with their resources processor, memory and their virtual disks, I/O adapter management, mirroring disks. VIO Backup/Restore and online resources’ modifications using dedicated coded scripts like increasing or decreasing online LPAR memory.

Applying and managing AIX Technical Level and Service Packs updates, assisting in and following up with IBM tickets and calls, managing and scheduling the AIX OS system backups.

Arranged and managed the DR site. The most interested thing was the restore scenario as we implemented an identical scenario and restored the whole environment to DR site using TSM backups and it was successful.

IBM Tivoli Storage Manager for Enterprise Resource Planning:

Data Protection for SAP for Oracle:

Installation and configuration of IBM Tivoli storage manager for enterprise resource planning SAP to backup ERP SAP for Oracle under a cluster environment hacmp with AIX 5.3 and the backup was LANFree backup over SAN. The restore had been successfully tested on DR site.

IBM Tivoli Storage Manager 6.1:

IBM Tivoli Storage Manager 6.1 installation, configuration and administration

IBM Tivoli Storage Manager 6.2:

IBM Tivoli Storage Manager 6.2.1 installation, configuration and administration

Successful TSM restore stories:

etisalat, restoring the two DB2 database servers’ data completely successful and to use those date by the database admin to create a new fresh installation servers and start the database normally.

ECC Maximo, restoring the whole server as an image object restore, means that the taken backup was done as an image backup object, the restore done completely successful using a third party tool

BDC website, Bank de Caire of Egypt, restoring some files of the site contents that were corrupted, the website refreshed again and started normally

Egypt Post, restoring the whole MS-Exchange 2003 server to a new server, new MS-Windows 2003 server installation and new MS-Exchange 2003 installation using IBM Tivoli Data Protection for MS-Exchange, the process done completely successful and the MS-Exchange administrators were grateful for that backup solution, the TSM

SNS Egypt, restoring the MS-Certificate Authority files.

Deloitte, restoring the whole MS-Exchange 2007 server using IBM Tivoli Data Protection for MS-Exchange

Restored backups of ERP SAP under a cluster environment hacmp with AIX 5.3 using IBM Tivoli storage manager for enterprise resource planning SAP for Oracle

• DECEMBER 1ST 2007 TILL JANUARY 30TH 2008.

Worked as Account Manager at IT-VALLEY Company which committed to provide a complete portfolio of IBM hardware and software products, building the platform for an extensive range of IBM services and solutions as well as other International IT company and it’s an authorized education center.

• DECEMBER 16TH 2006 TILL NOVEMBER 30TH 2007.

Attended the Egyptian Graduation Professional Training Program (EGP) and finished Networking Security and Management track that was established by The Ministry of Communication and Information Technology (MCIT) and National Telecommunication Institute (NTI) and IBM Company at SESCO institute (IBM authorized center) in Zagazig, Egypt for almost one year.

• MAY 1ST 2006 TILL DECEMBER 15TH 2006.

Worked in a private Computer, Maintenance and Trade Company in Zagazig, Egypt in Sales department for selling computer devices such as Hard Disks, Processors, Memory, Main Boards and Monitors

• IN THE FACULTY PERIOD AS A HOBBY.

Designed and implemented windows applications as Folder Protection and folder customizer programs designed, written and coded using Microsoft Visual Basic 6.0

• CERTIFICATIONS’ EXAMS:

Linux Professional Institute: LPI 117-101 Aug 2007

Linux Professional Institute: LPI 117-102 Aug 2007

IBM Tivoli Storage Manager Deployment V5.3: ITSM 000-799 Nov 2007

IBM Tivoli Access Manager Deployment V6.0: ITAM 000-876 Nov 2007

Security Certified Network Architect: SCNA SC0-501 Dec 2007

Security Certified Network Architect: SCNA SC0-502 Dec 2007

Security Certified Network Professional: SCNP SC0-471 Dec 2007

IBM Tivoli Storage Manager Deployment V5.4: ITSM 000-899 Mar 2008

IBM Tivoli Storage Manager Administration V5.4: ITSM 000-894 at May 2008

IBM Tivoli Storage Manager Deployment V5.5: ITSM 000-433 Jan 2010

IBM AIX Basic Operations V5: 000-190 Jan 2010

IBM System p Certified Administrator: 000-223 Jan 2010

IBM Certified Systems Expert - Enterprise Technical Support for AIX and Linux 000-100 May 2010

IBM Certified Systems Expert - Virtualization Technical Support for AIX and Linux 000-101 May 2010

• FIELDS OF EXPERIENCES:

IBM Tivoli Storage Manager

IBM Tivoli Continuous Data Protection

IBM Tivoli Access Manager

IBM Tivoli Identity Manager

IBM AIX

IBM High Availability Cluster Multi-Processing (hacmp)

IBM General Parallel File System (GPFS)

IBM Virtual Input Output Server (VIOS)

IBM Hardware Management Console (HMC)

IBM System p

IBM BladeCenter js12

IBM Tape Storages

Linux, RedHat Enterprise Linux, CentOS, Ubento and many other distributions

VMware

Oracle VM Server

• LANGUAGE:

Native Language is Arabic.

Excellent command of both writing and speaking in English.

Fair in French.

• ADDITIONAL INFORMATION

Giving formal presentations and public speaking.

Expressing personal ideas orally to individuals or groups.

Developing plans for projects

Encouraging and motivating others and meeting new people.

Analyzing problems.

Checking for accuracy, comparing results and statistical analysis for the same.

Writing for publication, writing proposals and research/technical reports.

Flexibility to work outside normal working hours.

Excellent Computer skills.

Ability to work under pressure, punctual, Hardworking, and Open minded

• PERSONAL DATA:

Birth Date: October 20th 1981

Birth Place: Zagazig, Egypt

Nationality: Egyptian

Current Address: 19b,Part 1, 7th Zone, 6th of October City, Egypt

Home Phone: +2-055-***-**-**

Cell Phone: +2-010-**-**-***

e-Mail: l9x2g2@r.postjobfree.com

Secondary e-Mails: l9x2g2@r.postjobfree.com, l9x2g2@r.postjobfree.com

Engineers Syndicate membership: 63/08748-2006

Military Status: Exempted

Marital Status: Single

Driving License: Valid

• INTERESTS:

Surfing the internet.

Traveling.

Networks and Computers

References are furnished upon request



Contact this candidate