SAP HR Functional Consultant with *.* years of experience having extensive knowledge in configuration and support of SAP HR modules in Organizational Management (OM), Personnel Administration (PA), Time Management (TM), Payroll (PY), Training & Event Management (T&E) and Benefits (BEN).

Executive Summary

• Well versed in business analysis, design, configuration, testing, training, implementation and post implementation support, technical and functional specifications and interfaces handling.

• Experience in understanding business process re-engineering, AS-IS business process, performing GAP Analysis to identify and evaluate risks and provide recommendations for TO-BE Model.

• Able to translate business objectives into clear functional and technical requirements.

• Expertise in using SAP IMG for HR Process configuration.

• Recognized as the critical resource of the project providing support for customers across the globe.

• Technical Lead for a team of 7 members.

• Responsible for high level client interactions.

Experience

Logica Pvt Ltd, Bangalore, India Oct 2005 – May 2010

Project – Logica SAP Support Centre – Roll Out and Support Jan 2007 – May 2010

Role – Technical Lead, SAP HR Functional Consultant/Support Specialist

Client Description:

Logica is a business and technology service company, delivering business consulting, systems integration and outsourcing across all industries and business functions with presence in 36 countries. Logica has implemented SAP HR globally for its entire enterprise to house all of its human resource information into one database.

Responsibilities:

• Gathering Business requirements from Clients across multiple geographies and providing feasible and effective solutions.

• Handling Headcount reporting - Support of the business critical headcount reports to resolve data issues with country functional owners for flawless reporting of monthly and yearly headcount and attrition figures.

• Understanding of the complex ABAP reports and work closely with the technical team in the design and development of Z-reports.

• Development of functional requirements for any reports requiring ABAP/4 development.

• Configuration of Enterprise & Personnel structure according to the client’s requirements – Set up company code and assignment to fiscal year, Defining personal area and personal subarea, employee group, employee subgroup and related assignments, Set up currencies and exchange rates,

• Configuration of Personnel Administration with respect to the requirement and client specifications – Set up number ranges, Configuration of personal data infotypes, Configuration of Org data like payroll area, org key and administrator groups, Set up Evaluation basis - monitoring of task and date specification, Configuration of customizing procedure - Set up personnel actions, infotypes, infotype menu, action menu, infogroups, dynamic Actions, concurrent employment, Customizing user interface by maintaining screen modifications and screen headers.

• Configuration of Organizational Management with respect to the Requirement – Maintenance of number ranges, maintain object types and relationships, infotype maintenance, maintain evaluation paths, Org Structure creation and maintenance according to client company structure.

• Configuration of Benefits Administration – Creation of Benefit area, plan attributes(plan types, plan status), creating benefit plan(health Plan, Savings Plan, insurance Plan, Miscellaneous Plans), Create options, Cost rule and variants, Dependent coverage, Coverage rule and variant for Insurance plans, Employee and employer Contribution rules and variants for Savings plans, Investments, Retirement Service Plans, Company car data maintenance.

• Configuration Settings related to Time Management i.e. Holiday calenders, groupings, day types, work Schedules, time Data recording and administration, absence quota generation

• Configuration of Payroll - Components like wage types with relevant characteristics, Configuration of payroll infotypes, Support Gross payroll run for Netherlands.

• Configuration of Training and Event Management - Create Business Event Groups/Types and Business Events, Create new time schedules, Day types, Locations for the business events, Book employees provided in the Business Events, Upload records/trainings details

• LSMW Recording and Bulk data loads using LSMW and BDC.

• HR Master Data maintenance and ensure flawless data in the system.

• Applied knowledge in authorizations - Maintaining user profiles, Structural and General Authorizations and roles.

• Interface Development and maintenance – Discussion with client for requirement gathering, designing real time interfaces, preparing detailed functional specs, working with ABAP resource during programming, interface testing, monitoring/maintaining batch input jobs related to data migration from SAP to various other systems and also from other interfaces to SAP and handling issues while interface failure.

• Communicate development plans and critical defect resolution to customers.

• Logging the defects, analyzing and resolving them.

• Creating test scripts and scenarios and Coordinate end user acceptance process.

• Coordinating and giving guidance in problem resolution, liaising with customer and coordinating business change.

• Post production support and end user training.

• Documentation of Transaction Aids, Functional Specifications, Configuration documents, User Manuals and operation manuals.

• Coordinate and participate in weekly status calls with Client to discuss the status of change requests and new enhancements

Sub Project - Migration of Logica SAP system to a Microsoft Windows / SQL Platform

from UNIX/Oracle Platform

Role - Functional Lead, QA

Responsibilities:

• Leading the SAP ECC functional testing team.

• Coordinating with the onsite development team to ensure a bug free production system.

• Supervising the preparation of Test Scripts for both Unit Testing and Integration Testing.

• Working closely with the Basis and data base team for smooth transition

• Support User acceptance test.

• Preparing test scripts for business critical reports and interfaces and all-embracing testing on different scenarios.

• Migrating data from the legacy system to the new system through LSMW

• Coordinated with other functional modules for integration checks

• Working for system enhancements and other developments (user-exits and Z reports) with the technical team.

• Providing active support to the users.

Project - NATS – Support April 2006 – Dec 2006

Role – SAP HR Support Specialist

Client Description:

NATS is leading the industry in terms of technological and business development and sells a range of product and consultancy services.

NATS provides air traffic control services to aircraft flying in UK airspace, and over the eastern part of the North Atlantic.

Responsibilities:

• Handling configuration and customization of PA, OM, TM, PY, T&E and BEN modules.

• Enhancement in configuration of TEM, OM, PA, TM, PY and BEN modules.

• Developing and configuring the SAP system to support the transactions, organizational elements, and master data.

• Maintaining user profiles, Structural and General Authorizations and roles.

• Bulk data uploads using LSMW and BDC.

• HR Master Data maintenance and ensure flawless data in the system.

• Responsible for Unit, Integration and User acceptance Test.

• Documentation of functional specs, report specs, Testing Documents, Configuration Document and User manuals.

• Responsible for handling various issues related to PA, OM and Time Management during the support phase of the project.

• Worked for system enhancements and other developments (user-exits and Z reports) with the technical team.

Project – Heiniken Africa – Support Jan 2006 – March 2006

Role – SAP HR Support Specialist

Client Description:

Heineken has wide international presence through a global network of distributors and breweries. Heineken owns and manages one of the world’s leading portfolios of beer brands and is one of the world’s leading brewers in terms of sales volume and profitability.

Responsibilities:

• Handling of trouble tickets and change requests in Training & Event Management, PA, OM, TM and PY.

• Enhancement in configuration of OM, PA, TM and PY modules.

• Modifying customized configurations, data uploads using LSMW and BDC, reporting using Adhoc queries.

• Helping the customer in solving problem by providing technical and production support.

• Post production support and end user training.

Technologies

Software – SAP R/3 4.7, SAP ECC 5.0

Tools - MS Office

Operating Systems - Windows 95/98/2000/XP/Vista

Functional Knowledge – Organizational Management, Personnel Administration, Time Management, Payroll, Training & Event Management and Benefits.

Programming Language – SAP ABAP

Education

Bachelor of Engineering (B.E) Oct 2001 – June 2005

Electronics & Communication

University: Visveswaraiah Technological University, India

Trainings Attended

• Underwent training in SAP- HR, SAP Basis, and ABAP.

• C++ certified from NIIT.

• Underwent training in Java, C, C++, UNIX, Linux administration, Oracle & RDBMS as a part of Graduate recruitment program.

Achievements

• Received the SAP Star Award for 3 consecutive years for excellent feedback by client manager on customer interaction and for performance exceeding expectations.

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