KEITH E. MESSERLY

**** * ********** • Battlefield, MO 65619 • l779i7@r.postjobfree.com • 775-***-****

OBJECTIVE: REGIONAL SALES MANAGER

Strategic Sales Planning / Market Expansion / Relationship Management

A servant leader awarded for driving sales-team performance and recognized for outstanding management style; an unwavering commitment to inspiration, integrity, vision and results; respected for personal courage, knowledge of the sales process and ability to successfully navigate a changing marketplace. A sales professional trained to provide record-setting performance, develop, train and implement new sales techniques and provide an exceptional customer experience.

Core competencies include:

• Competitive Market Selling • Contract Selling • Customer Retention

• Solution Selling Strategies • Market Growth/Development • Organizational Leadership

• Team Building • Dynamic Sales Presentations • Sales Coaching

PROFESSIONAL EXPERIENCE

Retail Sales Manager, April 2005 – Current

Alltel Wireless – Elko, NV

Alltel Wireless was the nation’s fifth largest wireless carrier with its own wireless coverage area comprising the largest network in the United States. Alltel had 13.4 million customers, over 15,000 employees and annual revenues exceeding $8.8 billion.

Managed sales for seven locations within 150,000 square mile area of Northern Nevada and East Central California; effectively coached, trained and mentored store managers and assistant store managers to achieve highest level of performance; managed staff recruitment; effectively handled escalated customer service issues; delivered appropriate time-to-market results and ensured profitability through successful process optimization; managed financial controls through inventory and adjustment procedures and ensured that team members have the appropriate tools necessary to accomplish given job duties.

Selected Achievements:

• Instrumental in complete turnaround of under-performing sales team; set higher expectations and instituted individual team-member accountability, resulting in a 25% increase of quota attainment.

• Met or exceeded all quotas throughout tenure, averaged more than 105% of expectation.

• Market responsible for over $15 million in annual revenue.

• Grew Data Revenue per average customer from $0.69 to $12.75 over my tenure in NV/CA.

• Increased customer base by 12.8% from 2007 to 2008

• Reduced Market Churn by 15% from 2007 to 2008

Store Manager, May 2000 – April 2005

Alltel Wireless – Harrison, Conway and Little Rock, AR

Managed sales for individual locations within Northern and Central Arkansas; consisting of one hub-store, three mid-level stores and four Wal-Mart locations. The largest store consisted of 12 sales representatives. Recruited talent, drove productivity, coached and trained team to make sure everyone met or exceeded all sales objectives. Open and closed store, scheduled staff and performed other back office duties that included exception reporting, inventory and repair.

Selected Achievements:

• Ranked first in the company of over 500 Store Manager 6 of the last 8 months before being promoted to Retail Sales Manager.

Assistant Store Manager, May 1998 – May 2000

Alltel Wireless – Springfield, MO

Assisted in Managing sales for individual locations within Southwest Missouri; consisting of one hub-store and five mid-level stores. The largest store consisted of 18 sales representatives. Recruited talent, drove productivity, coached and trained team to make sure everyone met or exceeded all sales objectives. Open and closed store, scheduled staff and performed other back office duties that included exception reporting, monthly inventory cycle counts and equipment repair.

Sales Representative, Nov 1995 – May 1998

Alltel Wireless – Springfield, MO

Used face-to-face and telephone interactions to assist new and existing customers in the selection and purchase of products and services. Served my customers through the clear communication of our policies and procedures, and explaining how to use our equipment. Used sales process, follow-ups and prospecting to generate referrals, build relationships and exceed all revenue goals.

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EDUCATION & TRAINING

1993 – 1994 University of Arkansas, Fayetteville, AR – 15 hours completed

1994 – 1996 Southwest Missouri State University, Springfield, MO – 77 hours completed

1998 – 2000 Drury University, Springfield, MO – 12 hours completed

Professional Development Courses:

Dale Carnegie Course

CARE Training

Employee Relations

Manage It Right – Trak I

• Targeted Selection

• Communicating with Your Team

• Coaching for Peak Performance

Manage It Right – Trak II

Manage It Right – Trak III

• Advanced Coaching and Communication

• Managing Performance Problems

• Building Positive Relationships

System Skills:

Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Virtuoso, Unity, CCC and JDE

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