shyam resume in piscataway, NJ, 08854

SHYAM SUNDER KATAM
732-***-****
l57m1l@r.postjobfree.com

Summary:

Software QA Professional with around ten years of experience in the IT industry bringing expertise in leading the QA effort towards test planning, strategy and the delivery of quality software, products, systems, and applications to meet business, market and customer needs, utilizing blended onshore/offshore delivery model. Skilled in planning and implementing Processes, Procedures and tools for Quality Assurance Testing, Defect Tracking, Status Reporting and Problem Resolution within Agile, Waterfall and Iterative development environments to reduce operating costs and increasing efficiency. Skilled in the design and execution of Automated and Manual Testing Strategies to identify risks and issues, design effective risk mitigation solutions and enhance the on-time delivery of high reliability and quality of the systems.

Core Competencies:
Extensive experience in the entire application Software Development Life Cycle, which includes Requirements, Development, System Testing, Configuration, Installation and Maintenance Phases
Extensive knowledge and work experience of test engineering methodologies and experienced with system development lifecycle.
Experience with risk management, statistical analysis, quality assurance and quality control practices.
Ability to provide governance to the definition, development, maintenance, and execution of the test scripts for IT projects and/or maintenance items and to drive by setting policies, procedures and practices.
Expertise in testing methodology, test deliverables, and test criteria.
Expertise in Mercury Automated Tools like Win runner and QTP.
Expertise in leading the testing efforts for Client/Server, Web Applications under multiple platforms using Win runner and QTP.
Expertise in performing Integration, Functional, System, Regression, Performance, Cross–Browser and Beta Testing.
Domain expertise in Finance, Health Care and ERP.
Expertise in developing Test Scenarios, Test Procedures, Test Cases and Test Data.
Accountable to ensure that the review of requirements and specifications to identify potential risks to quality, identify ambiguities or omissions, and ensure testability is complete.
Experience in leading the QA Analysis, QA Automation and QA Performance teams through the execution of the tactical plan
Experienced in Managing the delivery and support of QA services through adherence to the SDLC and QA methodology.
Expertise in Software Quality Assurance with both Manual and Automated Software Testing
Experience in Test Management, Bug Tracking and Reporting Systems.
Excellent verbal and written communication skills. Strong analytical, problem solving and planning ability. Detailed oriented. Observational. Ability to multi-task to accomplish workload efficiently. Excellent time management.
Ability to interact and influence clients, team members, various levels of management and external groups. Experience negotiating with business partners and external vendors.

TECHNICAL PROFILE
Automation and Test Planning Tools: Quick Test Professional 8.2, Win Runner Tool 7.6.
HP Quality enter
Clear Quest, Requisite Pro, JIRA
Programming Languages : C, HTML and Java
RDBMS : Oracle 9.2.0.6, Ms-Access, MS-SQL 2000
Operating Systems : DOS, MS Windows', UNIX
Web/Application Severs : BEAWebLogic8.1SP2, IBMWebsphere6.0.1, Tomcat5.0, IIS6.0
Protocols : TCP/IP, HTTP
Methodologies : Agile, Waterfall, V-Model
Configuration Management : Rational Clear Case, Visual Source Safe.

PROFESSIONAL EXPERIENCE

Aug 07- Till Date ¬ QA Lead/QA Manager - CITI GROUP, NJ.

Global Security Master - March 08- Till Date

Managed the QA department and overall expectations pertaining to setting accurate schedules and resources.
Maintained the product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.
Implemented the ongoing quality improvement processes working with interdepartmental teams.
Release manager for all the releases and a point of contact for all the Production Support activities
Provided necessary development and deployment of product quality assurance strategy, addressing all phases of product development.
Developed the validation strategy for testing the pricing data of the securities that below to asset types as EQUITIES, FIXED INCOME, FUTURES, OPTIONS, MONEY MARKET received from the vendor such as Bloomberg, Telekurs, Reuters and FTS.
Developed detailed test plans documenting testing strategy, requirements metrics and test approach
Developed and Implemented the QA Process as per the SDLC of the Project.
Managed the QA Team of the Project in an Offshore - Onshore Model
Managed the delivery and support of QA services throughout the SDLC
Performed the backend testing by creating the SQL queries using Joins and stored procedures.
Controlled all the Change Requests and is responsible for the Change management through out the SDLC
Managed the QA team , Task Scheduling and setting the QA milestones to ensure the deadlines were met
Mentoring the QA Team and providing training on QA best practices and methodology.

Mortgage Production Data Base System - March 08- Till Date

Mortgage Production database has a front end web application (MPFE) to rationalize mortgage security and to set up and maintenance of Deals, Mortgage bonds and also Factor & coupon update & historical repair for individual bonds or by bonds in a deal real time update of mainframe security master.

Managed the QA department and overall expectations pertaining to setting accurate schedules and resources.
Maintained the product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.
Implemented the ongoing quality improvement processes working with interdepartmental teams.
Release manager for all the releases and a point of contact for all the Production Support activities
Provided necessary development and deployment of product quality assurance strategy, addressing all phases of product development.
Created the QA Test Plan which includes QA Strategy, A Estimates, Schedule and Test Environment Setup.
Developed and Implemented the QA Process as per the SDLC of the Project
Designed the Test bed for the test cases for Functional, Integration, and Regression tests.
Developed automated test scripts based on manual test cases with QTP tool using different features as Data Driven test , different types of actions , Exception handling using recovery scenario manager ,Text output value ,Parameterization, Checkpoints, etc
Managed the QA Team of the Project in an Offshore - Onshore Model
Managed the delivery and support of QA services throughout the SDLC
Handled the defect life Cycle using the tracking tool JIRA
Mentoring the QA Team and providing training on QA best practices and methodology.
Responsible for all the releases and was a point of contact for all the QA Production Support activities

Data Distribution Infrastructure (DDI) Aug 07- March 08

DDI is a messaging standard developed specifically for the real-time electronic exchange of securities transactions to improve the global trading process by defining, managing, and promoting an open protocol for real-time, electronic communication between industry participants. DDI is been developed on Abinitio tool consumes the incoming messages from MQ/JMS and will convert them to common messaging model (XML) and will publish to the ESB for the downstream applications.

Created the QA Test Plan which includes QA Strategy, A Estimates, Schedule and Test Environment Setup.
Developed and Implemented the QA Process as per the SDLC of the Project
Designed the Test bed for the test cases for Functional, Integration, and Regression tests.
Validation of Abinitio ETL graphs to verify the data extraction , Transfer and loading
Managed the QA Team of the Project in an Offshore - Onshore Model
Managed the delivery and support of QA services throughout the SDLC
Handled the defect life Cycle using the tracking tool in Clear Quest and participating in the Defect Review calls with the developers.
Generate the QA metrics for the Project and to provide to QA Senior Management.
Mentoring the QA Team and providing training on QA best practices and methodology.

Mar 06 - Aug 07 QA Lead - GE – NBCU,

Film and TV Information Exchange (FATMIX)

The Film and TV information Exchange system allows the users to upload, download and listen the music files of all the Organizations that are registered. System will allow users to track and manage Album requests in a central location as a part of the overall FATMIX system, drawing on the NBC Universal Album and Master databases.

System test Creation of QA Project Plan and System Test Plan
Responsible for Test Planning as well as developing Test cases, Test scripts in Mercury Quality Center.
Tag the Requirements (Use Cases) in Requisite Pro to break down into a single/independent requirement,
Created the Test Conditions for the requirements) in Requisite Pro.
Imported the Test Conditions in to the Quality center from the Requisite Pro
Maintained test data and results using Quality Center.
Executed Automated Regression Tests for Production Releases.
Managed the team of size 5 QA testers
Performed various QA Test Phases (Sanity Test, System Test, Integration Test, Functional Testing, Regression Testing and User Acceptance Testing)
Developed detailed testing status reports for development and management.
Worked with Development and System Engineers to resolve defects and change requests

System Monitoring Alert System (SMAS)

The System Monitoring Alert System (SMAS) will be used to monitor and manage the physical devices, database instance, web server instance, app server instance and applications. It will give reports on the applications and will show a dashboard which shows an overall view of applications in each organization.

Creation of QA Project Plan and System Test Plan
Maintained project documents in Clear Quest.
Responsible for Test Planning as well as developing Test cases, Test scripts in Mercury Quality Center.
Tag the Requirements (Use Cases) in Requisite Pro to break down into a single/independent requirement,
Created the Test Conditions for the requirements) in Requisite Pro.
Imported the Test Conditions in to the Quality center from the Requisite Pro
Maintained test data and results using Quality Center.
Maintained the defect life cycle in Quality Center
Developed detailed test plans, test strategies, requirements metrics and manual test cases
Developed detailed testing status reports for development and management
Testing also involved the creation and validation of Test Data and extensive testing of the backend to verify the same against the Database.

Jan 05 – Mar 06 QA Lead - Plumtree

Plumtree
The Plumtree Enterprise Web Suite combines portal, content management, collaboration, and integration and search technologies in one solution. This solution manages all the intranets, extranets and Web applications in the enterprise as elements of one environment rather than as separate entities.
Designed, developed and implemented a multitude of automated and manual tests for Functional, Integration, and Regression tests.
Creation of Test Cases and Review of Test Cases.
Responsible for Installation of Web Servers, Application Servers as BEA Web Logic, IBM Web sphere, Tomcat, IIS and Portal Installation on Linux environment
Responsible for Configuration Management using Visual Source Safe.
Responsible for Project Infrastructure Management.
Participated in Design Phase and chalked out the detailed test approach for conducting the test, developments of data sets, and data verification queries and utilities.
Participated and involved in the Peer Reviews and Walkthroughs on the Test Case, and Preliminary test approach, which contains high-level test conditions for verifying the software solution.
Participated in Peer Bug Review to identify Bugs dispositions and priorities.

Jul 01-Dec 04 QA Analyst / QA Lead - Surgical Information System

OR software Jul 01-Dec 04
SIS OR software is a system that captures all clinical, financial, and administrative data at the point-of-care for the entire surgical case. It provides the advantages like to Increase in Revenues using the Rules Based Charging feature, Improved Utilization of Resources to optimize the use of critical resources, Substantial Cost Savings by reducing the amount of unused materials, Report Generation Capabilities and Clinical Pathway Simulations
Prepared Test Cases for all the point releases and integrated releases and executed Test Cases for testing functional specifications according to the business rules and use cases.
Successful execution of the test cases will validate positive and negative scenarios performed integration testing end-to-end testing. System Testing includes with new enhancements, Stress Testing and Regression testing,
Managed team of sizes from 10-40 QA testers
Planning the test environment and Preparation of Test Plans
Analyzing the functionality as per the Specification or the Functionality implemented in the Pre-Build and Explaining to the Team.
Creation of Test Cases, Test Scripts, Review of Test Cases and execution of Test Scripts, Bug Review
Automated the Test cases using Win Runner utilizing features as, Analog Recording Mode to Capture the Tool tip details of Scheduled Cases on the Grid.
Customized the Tabs of the entire application to Push buttons Using Virtual Object Wizard.
Check point verification, Data-Driven Tests
Created Tests to Handle Unexpected Events & Errors.
Created Database check points for retrieval of data and verified the data that has been added, modified, updated and deleted.
Created Compiled Modules.

SIS Web May 02 –Oct 02

SIS Web is tool that enables surgeons, clinicians and staff members to access surgical schedules from their homes and offices via an information portal available on the Internet or the hospital’s Intranet.

Preparation of Estimation, Test Plan, Test Strategy, Test Scenario’s, Test Scripts.
Involved in preparation Test Cases for Functional Testing according to the use cases and executed Test Cases Reviewed the Test Cases
Performed Functional and System Testing.
Tested Graphical User Interface and the performance of the system.
Preparation of Bug Reports.
Analyzing bugs and Review of the Bugs Reported by the Team.
Preparation of Completion Report.

Bed Stat Jan 02 – May 02

Bed Stat is up-to-date information on the attributes and availability of care facilities for the timely and appropriate placement of those in need of skilled nursing, assisted living or hospice services. Bed Stat is a patent pending, web-based system that pair’s member hospitals to the appropriate care facility -- delivering the right bed for the right patient at the right point in time.

Prepared Test Cases and executed Test Cases for testing functional specifications according to the use cases.
Reviewed the Test Cases and Reviewed the Bugs Reported by the Team.
Prepared Test Cases for all the point releases and integrated releases and executed Test Cases for testing functional specifications according to the business rules and use cases.
Successful execution of the test cases will validate positive and negative scenarios
Performed integration testing end-to-end testing. System Testing includes with new enhancements and Regression testing performed memory leakage testing.

EDUCATION :
Bachelor of Technology in Electrical & Electronics Engineering Nagarjuna University - India, 1999

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