*** ****** **. **** ********, FL *****

MAILING ADDRESS: P.O. BOX 515 LAKE HAMILTON, FL. 33851-0515

PHONE 919-***-**** • E-MAIL l1uksv@r.postjobfree.com

JESSICA ISLAS

OBJECTIVE

To expand my nursing career by utilizing my hands on experience, knowledge and education by working with others in a clinical and office setting while providing the best care for patients and their family members.

PROFESSIONAL EXPERIENCE

May 8,2011 – September 1, 2011 Private Duty Fort worth, Texas

Bilingual - National Registered Certified Medical Assistant / Personal Care Assistant

Providing care for patient with Stage 4 Ovarian Cancer, retrieving medical records, transporting patient to and from Dr.’s offices, Chemo. Therapy appts., retrieving specimens, cultures, vitals, securing authorizations for insurance and specialists, wound care, securing prescriptions and medications, ADL’s, bathing, eating, repositioning p.r.n., reporting any status changes to family, RN as well as Oncologists, PCP, and Hospice Staff.

August 9, 2010 – February 24,2011 Gessler Clinic Winter Haven, Fl

Bilingual - National Registered Certified Medical Assistant

Assisting Providers with rooming patients, retrieving medical hx, vitals, preparing patients for physicals, paps, minor procedures, cultures, administering B-12, Procrit, Testosterone, Depomedrol injections, immunizations, wound care, securing referrals and prior authorizations, returning phone calls to patients, pharmacies, insurance companies, retrieving lab results, documenting in patients chart and inventory log sheets, interpreting for the Latino populations as well as Providers, scheduling appointments, assisting other suites when short staffed as well as other tasks asked by Providers.

December 24, 2007- June 1, 2009 Southeastern Primary Care Gainesville,Fl

Bilingual - National Reg. Certified Medical Assistant/ Front office Clinic Assistant

Assisting 4-5 providers with rooming patients, retrieving medical hx from patients, working with electronic records/charts, vitals, preparing patients for exams, physicals, paps, minor procedures, and minor clinical lab. cultures, EKG's, wound care, collecting specimens, administering injections, securing prior authorizations for Rx / specialists, reviewing charts with providers, returning calls to patients and pharmacies, calling admissions to local hospitals.

stocking exam rooms, printing out daily schedules, sterilizing rooms/ medical equipment, taking universal precautions, setting up rooms for procedures, documenting daily usage of vaccines/medications, inventory of sample closet, distributing DME referrals/referrals to specialists as needed, triaging patients, securing prescriptions with pharmacy as well as patients as directed, interpreting for our Latino population, , reporting STD's to ACHD, requesting medical records, assisting other suites when short staffed/urgent care center, as well as other tasks asked by the provider.

Answering multiphone line, scheduling patients, verifying insurance/ patient information, creating new charts, requesting medical record/ releasing medical records, collecting co-pays, triaging phone calls, filing, pulling charts for the next day/days, checking patients in/out, verifying patients sched. Appt. day/time and other front office duties required.

Computer Program; Medical Manager, avality, Intergy, Orhcard, microsoft word, Microsoft Excel

March 19,2007- December 20,2007 Children’s Medical Center Gainesville,FL

Bilingual Medical Assistant/ Front Office Medical Coordinator

Assisting providers with rooming patients, working up patients, vital signs, assisting during routine peps, physicals, adolescent care, minor procedures, administering injections, triaging patients, stocking exam rooms, reviewing charts with providers, collecting biological specimens, performing minor clinical labs, securing referrals, managing vaccines, labs, clinical inventories, interpreting for our Latino population, ordering supplies, assisting patients with sliding fee scale, securing medical paperwork as needed, phoning in prescriptions as directed, establishing contact with pharm. representatives, sterilizing rooms/equipment, entering vaccines into Fl. Shots, as well as other tasks, requires and asked by providers.

Answering multiphone lines, scheduling patients, verifying insurances, triaging phone calls, handling billing questions, checking in/ checking out pts., making daily deposits, collecting co-payments, making new patients packets, filing, pulling charts for the next day, weekly totals/ day sheets, requesting medical records/ releasing medical records, entering new patient information, as well as other front office duties required.

Computer programs: medical manager, availity, microsoft word, Exel

January 30,2007- March 19, 2007 Benton Pediatrics Gainesvill,Fl

Bilingual Medical Assistant/ Referral Coordinator/ Front Office Clerk

Receiving patients, obtaining interval histories, obtaining in-take histories, obtaining vitals, administering immunizations, obtaining biological samples, performing lab. tasks as needed, giving and reading PPD's, filling out medical paperwork, assisting with physicals, exams, paps, entering vaccines into FL Shots, stocking rooms, entering patients hx./reason for visit electronically.

Maintaining referrals/authorizations from insurance companies, working with patients and families to secure appointments to specialist in a timely manner, tracking, referral and entering in computer log.

Answering multiphone line system, pulling charts for the next day, verifying insurance, filing, covering the front office for lunch, scheduling patients, printing out schedules, obtaining authorizations, transferring patients electronic chart to daily schedule as needed.

Computer Programs: Paradigm, Medinotes, Availty, Excel, Microsoft word

November 2004 – August 2006 Wake Health Services Inc. Fuquay-Varina, Nc.

Bilingual Medical Assistant

Assisting providers with rooming patients, vitals, Paps, minor procedures, EKG’s, administering injections to both adult and children, triaging patients, tracking mammograms – lead levels, stocking exam rooms, reviewing charts with provider

Referring patients to radiologist, specialists

Ordering state immunizations, tracking immunizations for insured patients/uninsured, temperature logs, and reporting vaccine administration logs to the State monthly

Scheduling new patients and established patients, creating new charts, retrieving history and physicals from other providers and hospitals

Interpreting for our large Latino population

Returning phone calls to patients and pharmacies

Calling in prescriptions, issuing sample medications – explaining how it is to be taken, destroying expired sample meds, establishing contacts with Pharmaceutical Representatives, DME companies, Home Health Agencies

Ordering medical supplies, maintaining inventory of supplies and meds.

Assisting with Project Access, Sliding Fee Scale

Data entry, running schedules

October 2001 – June 2004 Hospice of N. Central Florida Gainesville, Fl.

Team Assistant for Team A; C.N.A. / C.H.H.A.

Providing support to staff, patients and family members, in person or by phone: supporting Team Managers, Sr. RN. Clinician and Sr. Social Worker Clinician and other Hospice Network Employees

Responsible for answering phones, scheduling HHA’s to meet patient’s needs. Maintaining patient charts with current labs, Dr.’s progress notes.

Coordinating all data entry to include making admission packets. Generating reports on a daily basis and prn. Proficient in various computer programs including: Mysis, Vision, Excel, Microsoft Word

Assisting finance department for end of month billing and processing payroll

Preparing patients face sheets, med sheets, acuity’s, frequency’s, recertifications, assist Medical Directors with weekly Team Meetings.

C.N.A/C.H.H.A.: Providing patients with quality care and assisting with A.D.L.’s, wound care, assisting patients with bathing, changing their briefs, vitals, attending time of deaths, bereavement visits, reporting to primary R.N., filling out progress notes, documenting changes

August 1999 – May 2001 Fernside Family Service Center Gainesville, Fl.

Volunteer

• Member of the Advisory Committee, Clothes Closet, Gainesville Harvest, Teachers Aide

September 2000 – April 2001 Guardian Ad Litem Volunteer

• Reviewing D.C.F.S. reports, police reports, medical records, school transcripts. Working closely with the Department of Children and Family Services, Court appointed Guardian Ad Litem Supervisor, and the families and child/children in question.

September 1997 – December 1998 Shands Homecare Gainesville, Fl.

C.N.A./C.H.H.A.

• Providing care to individuals in their homes, assisting with A.D.L.’s, bathing, eating, positioning as needed, documenting changes, care, vitals.

• Working 8 – 16hour shifts, depending on the patients diagnosis

November 1996 – February 1997 A-Affordable Health Care Palm springs, CA

C.N.A./C.H.H.A.

• Providing care for patients in their home or living facility, transporting patients to Dr.’s appointments, irrigating cath.s, wound care, light house keeping, picking up meds, providing colostomy care/changing colostomy bags, providing documentation of any and all care

December 1990 – August 1994 Moyles Sky Harbor Yucca Valley, Ca.

C.N.A.

• Providing care for patients in a rehabilitation setting, assisting with A.D.L.’s, checking for impaction, vitals, recording in-take/output, turning patients every 2 hours

• Answering phones, filing, documenting any and all changes in patients condition

EDUCATION

High School Diploma

Previously Certified Nursing Assistant/ Certified Home Health Aide in the State of California

Certified C.N.A./C.H.H.A. in the State of Florida

Certified C.N.A./ C.H.H.A in the State of N. Carolina

Medical Assistant Diploma

Nationally Registered Certified Medical Assistant

Certificate of Completion for English – Spanish Interpreter Level I & Level II

Certificate of Completion for C.P.R. and First Aide

LANGUAGES

English and Spanish

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