Diane H. Apetsi

Email: l1bpmm@r.postjobfree.com ~ Phone: 443-***-**** / 410-***-****

LinkedIn: http://www.linkedin.com/pub/diane-apetsi/35/417/a91 ~ BeKnown: beknown.com/diane-apetsi

~ WordPress: http://dapetsi.wordpress.com/professionalprofile/

PROFESSIONAL PROFILE: Experienced individual with advanced skills, knowledge, and abilities in office management and organization. •Committed to developing a strong manager/assistant relationship. •Extensive knowledge of processes, procedures, and lessons learned. •Excellent verbal and written communications and relationship building/interpersonal skills. •Poised professional appearance and demeanor. •Confidante, trustworthy, and loyal. •Dependable. •Strong work ethic and proactive “get it done” attitude.

SELECTED ACHIEVEMENTS:

• Managed the on-boarding, orientation, seating, and distribution of policies and procedures to 70 staff transferring from closing Michigan to Goldsboro, NC facility.

• Delivered presentation on Project Management at Senior Staff Retreat. Managed small projects.

• Lead teams on "Cost Containment" efforts at two consecutive Annual Retreats. Lead direct reports meetings in absence of President.

• Managed all annual corporate ESOP meetings (300+attendees), Quarterly All-Staff meetings (300+ staff), and annual department retreats (30 staff). Managed all in-house corporate breakfast and after hours social events.

• Registrar to two US Conferences on AIDS (Denver, CO and Atlanta, GA). Attended and coordinated meetings in Barcelona, Spain.

• Managed day-to-day operations of satellite office. Supervised receptionist, interns, students, and "special projects" staff.

EMPLOYMENT HISTORY:

11/10-5/11 Select Staffing, Kinston, NC; ADMINISTRATIVE ASSISTANT; assigned to AAR Cargo Systems; Goldsboro, NC

• Established, documented, and distributed policies and procedures for department that, within five months’ time, grew from 12 to approximately 70 staff relocating from the closing Wisconsin facility.

• Managed Director of Engineering's phones, calendar, tasks, time, files, expense reports, and information flow.

• Liaison to HR, IT, Facilities, Purchasing and Accounting Departments.

• Managed secure "Master" employee data, organization chart, and created and managed facility seating chart.

• Managed 70-person department's employee files, HR, IT, OT, travel and leave forms, time sheets, purchase requisitions, and invoices.

07/10-09/10 Intrastaff, Lutherville, MD; ADMINISTRATIVE COORDINATOR; assigned to Johns Hopkins Bayview Medical Center; Baltimore, MD

• Requested by name to fill assignment assisting senior Pathology Dept. administrators.

• Answered phones/triaged calls and received guests; entered data into Meditech system and generated FAX and Outpatient Specimen reports. Updated Pathology Department’s staff files.

05/10-07/10 Kelly Services; Baltimore, MD; ADMINISTRATIVE COORDINATOR; assigned to Johns Hopkins Medical Center; Baltimore, MD

• Assignments in various departments (Neuroanesthesiology and Emergency Medicine) within the Johns Hopkins University Medical Centers.

• Assisted the Director of Clinical Pathology. Managed office, phones, busy calendar, expenses, mail, and legal and medical files. Performed medical research. Generated Patient Safety Network reports.

05/07-04/10 OWNER; Apropos Wordsmiths and Small Business Marketing (http://www.apropos-sbm.com/).

• Created marketing materials (business cards, fliers, stationery, signage, etc.) for emerging and small businesses.

• Contracted to edit a non-profit organization’s quarterly and annual reports and edited doctoral theses.

10/05-03/07 EXECUTIVE ASSISTANT; Development Alternatives, Inc.; Bethesda, MD

• Gatekeeper. Managed VP’s office, phones, calendar, time, tasks, information flow, travel, accounts, supplies, and files.

• Created and edited slide presentations; drafted and composed correspondence and reports.

• Managed annual corporate ESOP meetings (300+ attendees), Quarterly All-Staff meetings (300+ staff), and annual department retreats (30 staff). Scheduled Directors’ and Principals’ meetings (15 staff), small group, and one-on-one meetings. Managed in-house corporate breakfasts and after hour’s socials.

02/02-10/05 EXECUTIVE ASSISTANT; Social & Scientific Systems (The Synergy Project); Washington, DC

• Gatekeeper. Managed the Office of the Director’s, calendar, tasks, information flow, travel, accounts, supplies, and events;

• Created slide presentations, drafted and composed correspondence, and managed reports.

• Created project-wide “Master Calendar of Events and Meetings”.

• Managed new hire orientation, mentored, and trained incoming junior staff.

• Attended and coordinated meetings in Barcelona, Spain.

10/99-05/01 Acting EXECUTIVE ASSISTANT (Also Development Assistant and Project Coordinator); National Minority AIDS Council; Washington, DC

• Registrar to two US Conferences on AIDS (Denver, CO and Atlanta, GA).

• Managed Executive Director’s calendar, tasks, travel, accounts, and events.

• Purchased office supplies.

• Created slide presentations.

• Drafted and composed correspondence and documents.

• Liaison to Board.

SUMMARY of EXPERIENCES:

ADMINISTRATIVE/COMPUTER SKILLS: Typing: 75 wpm Internet research 10-key calculate by touch. Advanced applications in Microsoft Office. Some Access and Microsoft Project.

EXECUTIVE ASSISTANCE/SMALL-SCALE PROJECT MANAGEMENT: Manage up. Prioritize, organize, and promote manager. Anticipate manager’s needs. Proactively suggest courses of action. Assist in setting priorities and meeting deadlines. Ensure manager has tools to provide guidance/vision to staff, projects, and strategic plans. Multifaceted, timely, and effective on follow-through. Forward-thinking and detail-oriented. Confidante regarding sensitive matters. Strong interpersonal skills.

CALENDAR and TASK MANAGEMENT: Gatekeeper. Schedule, review, and update meetings, appointments, and teleconferences.

CORRESPONDENCE MANAGEMENT: Triage and track correspondence/information flow. Compile data for and write Quarterly, Mid-year, Year-end, and Annual reports. Edit, copy write, and technical write hard copy and web-based materials. Take and distribute meeting minutes. Desktop publisher/graphic arts skills. Manage files and mail.

TRAVEL MANAGEMENT: Create itineraries and provide logistics (book flights, reserve hotels, and cars) for local/domestic/international travel.

CONFERENCE/EVENT/MEETING PLANNING: Manage logistics: contact potential meeting venues, perform site visits, sign contracts, arrange AV and seating/set-up, and select caterers and/or menus for Board, Quarterly All-Staff, ESOP, Strategy, Senior Staff, as well as small, internal meetings. Provide on-site registration and logistical support to local, national, regional, and international conferences (Washington, DC; Casper, WY; Atlanta, GA; Denver, CO; Houston, TX; and Barcelona, Spain).

HR ADMINISTRATION: Compose help-wanted ads and offer, hold, and decline letters to applicants. Manage the recruitment of technical staff via Webhire software. Schedule interviews. Process security investigations. Lead new-hire orientation/on boarding. Prepare incoming, outgoing, and transfer paperwork. Activate, change, and terminate benefits. Manage COBRA, health, life, dental and long-term disability benefits.

ACCOUNTS MANAGEMENT: Process requisitions for purchase orders, check requests, and expense reports. Monitor/track expenditures through Chart of Accounts.

PROFESSIONAL DEVELOPMENT: Introduction to Grant Writing, Grant Writing, Professional Grant Development, editing certifications (Intensive Introduction to Copyediting, Comprehensive Proofreading, Improving Editing Skills, Intensive Review of Grammar, Indexing I, Copywriting I), Business Writing for Results, Building Better Boards, Managing Multiple Projects/Objectives/ Deadlines, Effective Project Management, Human Resources & the Law, OSHA Compliance & Workplace Safety, Training for Trainers, American Red Cross Certified Instructor of HIV/AIDS Prevention

EDUCATION: Some college: University of the District of Columbia

PROFESSIONAL AFFILIATIONS: SHRM and International Assn. of Admin Professionals (both recently expired).

U.S. Citizenship

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Executive Assistant, Executive Administrative Assistant, Administrative Assistant, Administrative Coordinator, Secretary, 20215, 20747, 21044

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