First Name : Zaheed

Last Name : Kuthubdeen

Nationality : Sri Lankan

Contact No. : +974-******** (Mobile)

e-mail address : l19gx0@r.postjobfree.com

CCIE #16800

HP Master ASE UV0961111310

MBCS Member# 990171155

ACS Member # 3134286

Objective : To widen my career skills in Network & Security Consulting field, and work in an International Company where I can utilize my professional experience.

Summary : Over 15 years of experience in IT industry, with good knowledge in Network & Security Consulting, Internetworking devices, Computer hardware, System Software, Project management, planning, requirement analysis, and excellent communication skills coupled with the ability to manage technically oriented personnel.

Work Experience:

Current: MDS/ICT

Information and Communication Technology – ICT.

Positions: Senior Consultant – Network & Security (2010 – till now)

Technical Team Leader Network & Security (2006 – 2009)

Senior Systems Engineer (2003 – 2005)

Systems Engineer (2002 – 2003)

IT Support Engineer (1999 – 2001)

Field Engineer (October 1996 – 1998)

Job Responsibilities

Managing the Network & Security team in MDS/ICT-Qatar, my key responsibilities included:

As a Technical Team Lead

- Leading a team of 3 technical staff

- Provide technical advice to the team, when and where needed

- Develop the team technical capabilities, by proper coaching, knowledge management, lessons learned, training, …etc

- Maintain daily visibility on the team tasks and performance

- Responsible for major IT projects, such as Secure Network & Internet Solution, Infrastructure Migration, Domain Migration, Systems Upgrade, Active Directory Designing.

- Quality Assurance to the services provided

- Attending level 2 support calls, Following up with Customers to resolve Technical issues and problems, as well as routine maintenance visits and networking support

- Handling Customer Service Level Agreements (SLA’s) and maintenance Contracts.

As a Customer Advocate

- Responsible for the customer satisfaction for a set of key customers, in all technical areas

- Following up new trends in technology and evaluate its benefit to Customers, Propose Solutions for Customers, Build productive relations with the customers and suppliers

- Working with management to address customer concerns and expectations

As a Solution Architect

- Provide NW sales team advice on complex designs to verify interoperability, ….etc

- Visit customers along with sales team to help understanding customer requirements

Projects

Recent project

- Qatar University – F5 LTM and ASM Implementation

- Qatar National Bank – F5 LTM/ASM Implementation

- Qatar Islamic Bank – QIB - DR Secure internet infrastructure

Past project

- Ras-Laffan Natural Gas Company – Campus “Cisco Gigabit Network Upgrade”

- Ras Laffan Natural Gas Company – Consultant (IS HelpDesk Support)

- Qatar Airways Doha – Secure Internet & Exchange messaging Solution.

- Qatar Gas Campus “Cisco Gigabit Network Upgrade”

- Dolphin Energy Limited – Doha – Designing Windows 2000 Domain, Internet, and Email Solution

- Qatar Gas – IXOS eCONserver Archiving Project.

- Qatar Telecom – Remedy Helpdesk, change mgmt, implementation

- QMMF – Designing Windows 200 Domain, Exchange Messaging Solution, & Secure Internet Access

- Qatar Insurance Company – Domain Upgrade & Secure Internet Solution

- CTC – HP EVA 3000 SAN Solution and Designing Secure Internet Solution.

- Commercial Bank of Qatar – Upgrade windows 2000 Domain and Implementing Exchange 2003 messaging Solution.

- ASPIRE – Sport Academy of Excellent – Secure Internet Solution

- HMC – Hamad Medical Cooperation – Secure Network & Internet Solution

- ictQATAR – Web Application Firewall Solution

- Woqod – Secure internet infrastructure

- Ministry of Health/National Health Authority – NHA/MOH – Cisco Network and security infrastructure

Previous Company

1992 – 1996 East West Information Systems -Colombo – Sri Lanka

Position: Customer Support Representative

Job responsibilities

- Customer Support for Novell 3.xx OS, IBM PC/Servers and Lexmark Printers

- Installation and troubleshooting of Personal Computer & Local Area Networks

- Configuration & installation for IBM Servers & LAN Products

- Installation and troubleshooting of Computer peripherals such as, Modem, Plotters, Multimedia, Scanners and CD-ROM Drives.

Projects

- BOC – Bank of Ceylon – Local Area Network with NOS as Novel 3.x

EDUCATION 1. University of Colombo Sri Lanka-Colombo

Certification

LOCAL AREA NETWORK – LAN

2. Technical College Sri Lanka-Colombo

Certification

NCT – ELECTRICAL & ELECTRONICS ENGINEERING

3. City & Guild London

Certification

ELECTRICAL SCIENCE & CIRCUITS

4. Zahira College Sri Lanka-Colombo

The General Certificate of Education – Ordinary Level –GCE O/L

The General Certificate of Education – Advance Level –GCE A/L

TECHNICAL SKILLS

Extensive experience in F5 BIG-IP LTM & good knowledge in F5 FP & ASM

Extensive experience in Intrusion Prevention and detection systems – IPS/IDS (McAfee, TippingPoint)

Extensive working experience knowledge in Firewalls (ASA, Juniper, NOKIA-CP, FortiGate & StoneGate)

Practical knowledge of security principles/policies/standards, security controls/mechanisms and threat/risk assessment techniques pertaining to Internet, networks and operating systems.

Clustering Solutions, RAID configuration, SAN (HP EVA 3000) and NAS Solutions

Anti-spam solutions (McAfee, Symnatec) and URL filtering (WebSense)

Network Management Solutions, Internet technology infrastructure experience

W2K Advanced Server, W2K3 Enterprise, Active Directory, DHCP, DNS, NTP, IIS, GPO, SUS.

Proxy Servers (Blue Coat ProxySG , Websense Triton)

Extensive Experience in Microsoft Exchange 2003 Messing solution (Front-end/Back-end and SMTP)

Extensive Experience in Installing and maintaining major Microsoft Server Family products

Extensive Knowledge in Designing & Installation of LAN & WAN

Extensive working experience in HP Networking Products

Professional Certification Title Date Achieved

1. Certified Novell Administrator CNA Jan 30, 1996

2. Accredited Compaq Technician ACT Feb 19, 1998

3. Microsoft Certified Professional MCP Feb 28, 1998

4. Microsoft Certified Systems Engineer MCSE – NT Jan 26, 2000

5. Cisco Certified Network Associate CCNA July 29, 2000

6. Microsoft Certified Systems Engineer MCSE – 2000 Dec 31, 2001

7. Microsoft Certified Systems Administrator MCSA 27 July, 2002

8. Cisco Wireless LAN Support Specialist CQS-CWLSS 23 July 2003

9. Cisco Certified Design Administrator CCDA 29 May, 2004

10 Cisco Wireless LAN Design Specialist CQS-CWLDS 26 May, 2004

11. McAfee Desktop Technical Professional 2 July, 2004

12. McAfee Certified Intranet Defense Specialist 29, August 2004

13. Cisco Certified Network Professional CCNP October 2005

14. Accredited Presales Professional - HP Network Storage Solutions APP 29 June 2004

15. Cisco Firewall Specialist CQS-CFS September, 2005

16 CCIE – Routing and Switching (Written/LAB) CCIE #16800 31 August 2006

17 CCIE – Security (Written) 31 August 2010

18 HP Master ASE UV0961111310 12 June 2010

19 HP APP – HP S-Series Network Products APP 4 April 2011

20 HP ASP – Network Security 2011 ASP 21 April 2011

21 Avaya Data Solution APDS 5 May 2011

CAREER DEVELOPMENT

1. CCIE – Security CCIE – Sec-Lab Preparing for Third attempt

TRAINING RECEIVED

1. Cisco Education

(ICND ,BSCN, Cisco Secure PIX Firewall Advanced – CSPFA, SECUR, CSVPN, & CCIE Security Boot camp)

2. Microsoft Education (Windows NT, 2000, 2003)

3. Compaq/HP Education

(Accredited Systems Engineer – ASE - Servers, SAN Boot camp, Managing EVA Storage, HP Networking)

4. Avaya Education

Avaya APDS (Avaya Data Solution) Bootcamp

5. Novell Education x (CNE 3.x x, ZEN Works 3.0)

6. Riverbed Training (WAN Optimization training and RCSA Training)

7. Websense – DSS – Data Security Suite

8. McAfee Antivirus & WebShield Appliance systems Training

9. IBM Education Center - Sri Lanka

(Data Communications Environment, AIX V3 Introduction, AIX V3 Basic System administration, LEXMARK Laser and Dot Matrix printer repairs, installation and maintenance}

10. CA- Computer Associates International. Inc.

(eTrust Security Information Management Foundation Course , eTrust Identity Access Management)

AWARDS

Best Performer ‘IT Customer Support’ from Mideast Data Systems in 1998

Successfully completed the RAS GAS Information Systems Workshop “FUNDAMENTALS OF LEADERSHIP AND TEAMWORK”.

References and copy of certifications

Can be provided upon request

Contact this candidate