Customer Service Experience Sales Banquet Server
|~~ ROBIN D. CANNING ~~
PO Box *****, Denver, CO *0224
~ Though I have been extensively employed, since my arrival in Colorado, through Temp Personnel Services with long and short term assignments which have utilized and broadened my skills and experiences in a variety of industries, I am strongly interested in obtaining permanent employment AND positively contributing to your workplace and the success of your business for years to come ~ Thank you for your consideration!
Being a multi-awarded, proven Customer Service Specialist in a variety of positions, I am dedicated to, and delight in providing outstanding and exceptional customer service in all genres, in all arenas, and in all of life, and, as an asset to your business, would love to contribute to its ongoing success by developing excellent rapport and anticipating and expeditiously meeting the needs of your customers and clients, vendors, Department Managers, and fellow employees.
I am a friendly, upbeat, outgoing, and resourceful professional, an intrinsically motivated and proactive self starter and collaborative worker with awarded Receptionist, Customer Service, and Sales experience, as well as recognized HR skills and experience, Marketing, Team Building, Leadership, Training (all reflecting an excellent knowledge and understanding of people), Writing (I wrote the Dining/Beverage section of the Sheraton Hotel, Lancaster, PA brochure as well as a Teacher's Guide Commentary which was published), auditing, and editing skills, excellent verbal communication, facilitating, relational, interviewing, analytical assessment, decision making, problem resolution, organizational, and multi-tasking skills, am detail oriented yet globally minded, creative, quickly learn new processes and procedures, am experienced in working with a diverse range of people, cultures, and businesses on many levels, am skilled and comfortable in working with senior executives and dignitaries, speaking on an individual level as well as before groups, have a strong work ethic and a great sense of humor, create order out of chaos, and remain balanced, poised, and proactive when others are losing their minds!
(Additionally, I have Bookkeeping and A/P experience, have prepared cash drawers and Bank deposits, requisitioned needed cash from the Bank, kept daily/weekly/monthly Departmental Sales journals, coded/matched invoices to purchase order logs, entered invoice data, updated and maintained vendor files, batched invoices and ran totals, was employed by the IRS for 7 years as an Exempt Organizational Tax Examiner in Philadelphia before resigning to relocate and attend college, have Upscale Restaurant experience, and was employed in a long term temp position as a Recreation Therapist Assistant in which position I assessed needs and developed rapport with my patients, encouraged participation in life enhancing activities, taught the Fitness Session and muscle strengthening exercises to those lacking mobility, accompanied patients on field trips, counseled, and led the Bible Study.
Snelling Staffing Services, Denver, CO
Intermittently April 2011 through December 2011
(Whenever their clients have booked a conference at the Colorado Convention Center, Denver)
Short term temp positions for variety of Professions holding Conventions @ the Colorado Convention Center: American Society of Plastic Surgeons, American Society of Cell Biology, Global Business Travel Association, American Thoracic Society, American Association of Neurological Surgeons, American Bar Association, etc.
Greeted, warmly welcomed, & checked in Convention/Symposium Attendees
Informed Attendees of Registration procedure when necessary
Entered Attendee’s completed Registration data into computer
Received payment for conference/class/luncheon attendance
Created Badge via computer
Gave Badge to Attendee w/ further instructions if necessary
Counted Cash Drawer at beginning & end of shift, turned it in to the Finance Office w/ Drawer Report
BADGE SCANNER/ROOM MONITOR/SECURITY ( 9.50/hr)
Greeted, warmly welcomed Convention/Symposium Attendee, scanned badge
Admitted Attendee to room where Symposium/meeting was being held
Diplomatically turned away Exhibitors wanting to attend
Facilitated the immediate meeting of Attendees with Recruiters in the Career Center
Willow Valley Family Restaurant & Conference Center, Willow Street, PA
October 1987 – December 1993
Waitress, Trainer, Banquet Server
*Created wonderful and memorable dining experiences and celebrations for local guests, dignitaries, and out of town guests
*Utilization of excellent communication, organizational, and facilitating skills, diplomacy, public relations, and salesmanship
*Dedication to providing outstanding presentation with thought given to each detail while working expediently and expeditiously
*Trained new Servers
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