ROCKY HOWE
**** *************, ******, ** *****
CELL: 512-***-****: kz97i4@r.postjobfree.com
Summary
● Experienced and organized office manager with strong ability to manage multiple projects simultaneously and foster a cohesive staff in a fast-paced business operations setting.
● Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.
Highlights
● Initiative to work independently ● Training/Problem Resolution
● Expert in QuickBooks Pro ● Excellent negotiating tactics
● Bookkeeping ● Persuasive communication expertise
● Cash-flow report generation ● Microsoft Office skills
● Budget development ● Business correspondence
● Financial reporting ● Filing and data archiving
● Cost accounting ● HCFA Common Procedure Coding Systems
● Quality assurance (HCPCS)
● Travel administration ● HIPAA compliance
● General and tax accounting ● Inventory systems
● Cost Benefit Analysis (CBAs) ● OSHA compliance
Accomplishments
Accounting Skills
● Operated computers programmed with accounting software to record, store, and analyze information.
General Ledger Accounts
● Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.
Process Improvement
● Achieved revenue objective by implementing cost-cutting measures.
Client Interface
● Managed accounting close, accounts payable, and financial reporting for multiple clients.
Data Organization
● Classified, recorded, and summarized numerical and financial data to compile and keep financial records.
Data Verification
● Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper coding.
Marketing Consulting
● Advised and assisted major computer companies, small businesses and non-profit organizations in business startup, business plans, marketing, public relations and communications with a 95% success rate.
Consumer Research
● Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.
Partner Development
● Effectively raised $15,000 in sponsorship dollars for a nonprofit organization through effective networking and community involvement activities.
MS Excel
● Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
Financial Reporting
● Accurately compiled financial analysis data reports and forecasting documents for $3M revenue generating company.
Training
● Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
Experience
Accounting Lead & Administrative Assistant
2010 to 2012
Baer Engineering Assoc., Inc – Austin, TX
• Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
• Addressed and resolved non-routine, complex, and unexpected variances.
• Guided firm reconciliation, payroll, annual bonus, pension funds, annual reporting, and management of investments.
• Provided reliable and timely project-by-project expense, capitalization, and amortization and spend data for all departments.
• Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
• Reconciled bank statements to clients' books and prepared financial statements from client documents.
• Maintained confidential information, such as pay rates, bonus targets, and pay grades.
• Executed accounts receivable reporting enhancements and reconciliation procedures.
• Managed accounting operations, accounting close, account reporting, and reconciliations.
• Performed debit, credit, and total accounts on computer spreadsheets/databases, using specialized accounting software.
• Compiled financial reports pertaining to cash receipts, expenditures, and profit and loss.
• Performed field audits on wide variety of clientele using Quick Books System
• Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
Freight Transporter
2006 to 2010
Independent Contractor – Austin, TX
• Regularly and accurately maintained a driver's log
• Checked loads on pickup and upon delivery and dealt with any damage claims
• Delivered equipment requiring invoice signatures
• Drove long haul and local routes, loaded and unloaded trailers, collected money, filled out paperwork and performed light maintenance
• Handled time-sensitive freight
• Inspected and maintained vehicle and supplies
• Completed daily activity report
• Successfully operated vehicles in all weather conditions and over a wide variety of terrain
• Secured loads using chains and binders
• Resolved time limitations and scheduling conflicts
• Skilled navigator with an uncanny sense of direction and exceptional map reading skills
Office Manager/Client Customer Service Manager
2004 to 2005
One World Chiropractic – Austin, TX
• Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
• Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
• Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
• Trained new employees on multiple medical billing programs and data entry software.
• Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.
• Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
• Created fliers, pamphlets, and materials for presentations
• Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 60%.
• Responsible for implementing all business-building and relationship-building expectations with 150 uniquely assigned accounts and customers.
Supervisor
2001 to 2003
UPS – Austin, TX
● Participated in various incentive programs and contests designed to support achievement of production goals.
● Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
● Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
● Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
● Retained and ensured proper handling and care of hundreds of existing client accounts.
● Consistently met and exceeded department expectations for productivity and accuracy levels.
● Researched and customized service proposals for clients.
Education
Texas State University
San Marcos, TX, US
Communication
Bachelor of Arts
● National Deans List, 2005 - Honor given to 1/2 of 1% of all college students in the U.S
● Relevant coursework: Fundamentals of Communication, Strategic Sales and Marketing, Statistics, Finance and Microeconomics
● Concentration in Public Relations and Advertising
● Coursework in Business and Management
● Coursework in Communications and Journalism