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Engineer Manager

Madhya Pradesh, 452020, India
April 16, 2012
Contact Info:


Name:- Mrityunjay kumar Seangar Contact:+91-977*******

E-mail:- +91-881*******


IT-Operation & Support Engg.

Around 4+ years of experience in I.T industry. A self-motivated, ambitious and responsible company representative with experience of operational activities of payment gateway services and the proven ability to keep the satisfaction of customers up to an expected level, now keen to move ahead in some more and alternate challenging areas of the company. A good communicator at all levels who enjoys meeting challenges and seeing them through, while remaining calm and cool headed under pressure. An experienced problem-solver, able to consider all options with an open mind before making a decision.


Use to Provide Technical Support, Incidence management, Application Support and Operation Engineer .With 4+ Year work experience from installation to administrating network Activities and providing support to remote Clint. HTML, Web designs and layouts.

ADOBE Creative Suite: Various creative Applications, Including In Design, Photoshop, and Dreamweaver.

GOOGLE Analytics: LinkedIn profile, Twitter, personal website, etc.


Exchange, Active Directory. Out-Look.


Knowledge of OS: (Linux-5, Win-XP, Windows 7 & Vista, Windows 2003- Server).




University / Board


B.E in EnTc

Mod Tech Engg Coll, Pune. M.H


First Class


Diploma E.E

Govt Polytechnic

Pune, M.H


First Class



Govt.High Sec. School

Arunachal Pradesh

CBSE Board

Second Class

52 %


Govt.High Sec. School

Arunachal Pradesh

CBSE Board

Second Class 51%

Certification :

MCSE 2009

CCNA 2010

RHCE 2011 …… Certification Pending.


Technical Experience: 4+ Year’s

Employer : - Yes-pay International Pvt.Ltd

Duration : - 8-Agust-2011 till date

Designation : - Sr. Operation and Remedy Support Engineer.

Job Profile :- Linux and Window based network monitoring


1: Downloading J-boss s/w on server.

2: Uploading patches.

3: J-boss Log check / Space management / Log generation / Deletion.

4: Finding error from J-boss Log file.

5: Providing Application Support to client. (Regarding services)

6: Monitoring J-boss performance on cmd window’s (Scrolling).

7: LOG understanding and need to solve issue accordingly.

8: Installing Jboss at Clint side.


1: Running sql cmd on services.(Predefine cmd).

2: Monitoring the Services & Need to note down the error if any found & need to

resolve it as soon as possible and also need to report Manager.

3: To Start & Stop the services on server.

4: Monitoring Transaction Rate / Rejection / different kind of transaction Graphs.

Red Hat:

1: Working on Linux-5

2: Working with SSH Command & understanding LOG to fix the issue.

3: Mentoring Services & need to work on it accordingly (Action need to e taken)

Space Management / Log Checking / Editing & deleting.

Finding error & Reporting to Development team.

Providing Linux based s/w (Evt). & testing Evt s/w on Linux.

4: Monitoring other imp. Services & if problem occur necessary action taken n need

to report to Canada team & manager.

Remedy Support Engineer:

1: Monitoring Clint Transaction rate & help them to complete their transactions.

2: Working on Refund / Settlement / Flag reset uploading patch on Pin-Pad s/w.

3: Help Clint to install & update the Evt s/w (U.K & Canada) though Phone &


4: Need to guide them to perform: Finding Bugs in there s/w n report to

Development team.

CNP / Online – Offline Transaction.

Setting there Flore limit / Configuring there s/w…etc.


1: Web Server: Apache Tomcat 6.0

2: Application Server: Jboss, Mboss..…etc Application Server

3: Technologies: Java, Hibernate (Basic)

4: Operating System: Windows 2003 / Win-Xp & Vista / Linux-5

TESTING: Need to do Negative Testing on performance of EVT on its s/w. Need to check the Stability of s/w over EVT.

Employer : - IBM Global India Pvt.Ltd

Duration : - Dec2010 to Agust2011

Designation : - Technical Support Engineer (McAfee & Norton)

Job Profile :-

Handling Antivirus and Malware Issue (Symantec and MacAfee)

Handling Online Data Backup and recovery of data done online (VERITAS tool).

Technical Support for Microsoft, McAfee & Norton

Configure Router, Network and Internet related Issue.

Resolving PC performance issue.

Providing security to Clint PC and Network ….etc

Employer : VC International (Cisco Process) , Navi--Mumbai

Duration : March 2010 to Aug 2010

Designation : Technical Support Engineer (Cisco & Linksys).

Job Profile as a TSE :-

The product (CISCO & Linksys)…….. Job Profile use to Configure And Installs This Product According to the need of the Customers and End Users:- (Voice & Remote…Cisco Remote Session) :-

ISP……Configuration (Comcast and Dsl)

Router….. Configure Wired and Wireless Device.

E1000, E2000, E3000

WRT320N, WRT160N, WRT 54G…etc

Range Expander… (WRE160N, WRE120N…etc)


Configuration of Wireless Camera, Bridge….etc

Plate Form: Win-Xp ; Win-Vista ; Win-2007 & 2003 ; O.S-Mac

Employer : - Singhad Institute Of Business Management, PUNE.

Duration : - Aug 2007 to Mar 2009

Designation : - System Technician

Job Profile as a System Technician

Knowledge of firewalls, IP Camera, Video Conferencing, Network connectivity and Wireless connectivity.

Cable Structure, Crimping & Installing of TCP/ IP Address, workgroup and Domain Configuration, domain user creation, policies, Backup activity and virus activity, etc.

Provide on-going operational support including releases, upgrades, bug fixes, security updates, and any system change activities

• Assist the Teacher in taking Technical Test and process by conduct technical interviews.

•Out Look / SQL/ V.B/ Oracle9i and .Net etc….S/w Installation and Configuration.

Install various Microsoft S/w.

Provide on-going operational support including releases, upgrades, bug fixes, security updates, and any system change activities.

Antivirus (Quick Heal, Symantec):- Antivirus Server Management

Virus definition files update……Patch Mgmt.

S/w restriction Policy.

Employer : - Direct Consulting Group, Pune

Duration : - Jan 2004 to Jul 2007

Designation : - Service Engineer

450+ Computers, 120+ Laptop, 20+ Printer & Plotter.

Responsible for the day-to-day Operations of the IT Infrastructure.

Arrange weekly engineer training and test and group discussion.

Scheduling of tasks and Activities.

Maintaining DHCP, FTP and MS Exchange.

Troubleshooting of LAN, and Network & Hardware Problem.

Handling the wireless network connectivity entire Office.

Handling Video Conferencing Camera, IP Camera (Cisco Make)

Create Domain User Profile, Email ID & Apply the Branded Policies

Checked the antivirus updated definition file. Sending the mail of Daily call Report, Monthly Report to IT Manager and DCG office.



Mrityunjay kumar Seangar

Date of Birth:

Marital Status :

11th Nov 1982.


Address :

1: Permanent add.

2: Work add.

Flat No.11, SaiNager, Kondhwa. PUNE. M.H

Flat no.18, New Sital Nager, AB-Road, Indore (MP)




Joining Period:

English, Hindi, Marathi

15-Days. (977******* & 881*******)

Mrityunjay Kumar Seangar

Sr. Operation and Support Engineer

www.yes-pay International, Indore

PhNo. =91 977*******